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커뮤니티  조회수: 26 Department: Credit Card        ​    ​  ​  • Basic accounting/bookkeeping including; payment processing; G/L reconciliation; account transaction research  • Report compilation, log updates  • Delinquent Account review, collections outbound/inbound call handlings  • BSA/AML requirements including KYC/CIP as needed  ​  Communication skills:  • Provide exceptional customer support to internal and external customers of the Bank, exhibiting concern for the customer’s issue/problem and a desire to reach an effective resolution  • Exhibit the ability to de-escalate customer calls where necessary and address complaints while maintaining the bank’s and the business unit’s policies  • The incumbent will exhibit an ability to communicate effectively, at all levels, in both written and oral presentation 

High school diploma collegeCard specialistCard officerCard managerExperience requirementsMinimum education levelHigh school diplomaMinimum yearsBanking experienceSystems knowledge requirementsMicrosoft outlookMicrosoft wordMicrosoft excelMicrosoft powerpointDelinquent accountஅட்டை நிபுணர்