will look closer for clues about what went wrong. again, yellow line service does remain suspendedt. coming up in my next report at 6:00 what the ntsb will be looking for in the train involved in yesterday's episode. reporting live at l'enphant plaza, adam tuss news4. she worked downtown and was just taking the train home like she did every day. this evening we're learning more about the passenger who died in yesterday's underground emergency. news4's pat collins is live in alexandria where the woman lived. pat? >> reporter: wendy, every day, every day for years and years she would take that yellow line train from her home down into d.c. to her job. every day. yesterday that commute cost carol glover her life. the woman killed in that metro incident yesterday identified by family members as 61-year-old carol glover seen here on her linkedin page. she died during that smoky electrical malfunction yesterday on the yellow line at the l'enphant plaza station. carol glover lived here in alexandria. she was a graduate of eastern high school in the district and drexel university where she studied computer science. for about 20 years carol glover worked as a contractor for the federal government downtown. her son said that each day she would board a bus near her home in alexandria go to pentagon city and get on the yellow line to go into d.c. to work. and at the end of the workday she would reverse that trip. she did it every day for about 20 years. but yesterday she never made it home. diana rodriguez is a neighbor of carol glover. the two used to ride the bus together. >> she's a really lovely warm wonderful person, and i'm really just devastated to hear this really. she's a great neighbor really beautiful lady. >> reporter: and then for her to die this way. >> terrible. really really tragic. uh. i just hate to hear this. >> reporter: carol glover is sur survived by two sons and a baby granddaughter. live in alexandria pat collins, news4. >> pat, thank you. one of the passengers we talked with today who may have performed cpr on carol glover says they were on the train for about 40 minutes before they got out. jonathan rogers recorded this video inside the train. you can hear people coughing and choking, and you can see just how dark it was. he said from the start one woman had more trouble breathing than others. rogers told us when she stopped talking he and other passengers tried to help. >> a few of us were rotating compressions and mouth to mouth, and then, you know after like 20 minutes of that it was, like this isn't helping, like she needs to get off the train. so we stood her up and a guy just kind of scooped her up and took her toward the back of the train. >> rogers says he didn't see her after that. he stayed home today because his chest was sore from the smoke he took in. well tonight some of those metro riders who were caught in that smoke are still in the hospital. doctors at medstar washington hospital center saying they have treated a total of 18 patients for smoke inhalation. of those 12 were treated an released six still hospitalized but four of them should be discharged later today. the other two, one person is in serious condition, the other in fair condition. >> everyone was evaluated for signs of respiratory distress. most patients had some signs of smoke and soot in their mouth or on their face. we were initially worried about smoke inhalation. >> doctors say most of the patients will probably experience koching or some respiratory tightness for the next week or two. but everyone is expected to make a full recovery. yesterday's underground emergency is the first time a passenger has died on a metro train since that awful 2009 crash on the red line. nine people were killed dozens more hurt when two trains collided near the station. investigators say the track sensor system that was built to keep trains safely apart failed. that crash brought to the ntsb to issue metro a long list of safety recommendations. it's too early to know what the ntsb might focus on with this incident but it's already clear there was some confusion with communication among first responders. news4's mark segraves continues our team coverage live at the wilson building downtown where the city's new mayor took questions today on that issue. mark? >> reporter: well jim, mayor muriel bowser just finished moments ago briefing reporters. she said she committed to getting to the bottom of whatever went wrong yesterday and anything that may have hindered first responders. and she did acknowledge there were problems with radio communication inside the tunnel. but she declined to answer any questions about why it took so long to evacuate some of the victims. >> your question is how long were people waiting and i of course will defer to the passengers who were on the train. we don't know what time the train actually went down. this is a question that i know that will come out of the ntsb's review. and we may be able to report it when our review is concluded as well. to -- so that's one key piece of information that we don't know. >> reporter: yesterday's incident was classified as a mass casualty event. firefighters from d.c. maryland and virginia responded. more than 80 victims were take on the area hospitals mostly with respiratory problems with smoke inhalation. one woman tied and two other victims were listed as critical. passengers who were trapped on the train reported waiting 40 minutes to an hour for help to arrive. first responders were heard over radio scanners complaining they couldn't communicate with one another. >> the communication is of course very important. i don't have any reason to think that the encryption has anything to do with it. we've heard reports that some of our first responders switched channels and were able to hear more clearly. part of my question is if these repeters that are on the metro property were operational and will be part of the deep dive that the city administrator and the fdms are going through. >> reporter: d.c. fire department recently started encrypting radio transmissions so the public can't listen in on transmissions. then you hea her talk about repeters. these are a system of antennas that are placed inside the metro tunnels specifically designed so that first responders can communicate with each other inside those tunnels. and muriel bowser had questions as to whether those were working. you'll remember adam tuss reported last year the silver line was delayed because the repeaters in that tunnel were up to par. coming up at 6:00 we went to the fire chief to get his reaction. that at 6:00. live at city hall mark segraves news4. the impact to riders also drawing new response from lawmakers on the hill. virginia senator mark warner is requesting a briefing on metro safety and training protocols after this emergency. in a new letter metro today he wrote, "metro passengers deserve to know as soon as possible about metro safety protocols for this type of incident and those answers should be provided right away." there are some changes to metro's service if you are taking it this evening. the green line is running normally but the yellow line is replaced by the blue line between huntington and largo town center. every 12 minutes. the orange line will run every eight minutes and the silver line will run every 12 minutes. we have heard many personal stories about that terrifying ride on metro yesterday. one rider on board the metro train shared his story with news4, and to read a longer version of our interview with jonathan rogers about the 40 frightening minutes he spent on board the train, go to our nbc washington app and search rogers. and we have a developing story up in new york. a fire at penn station has more than 150 firefighters on the scene. now sources are telling nbc new york it appears to be caused by accident not arson, as officials announced earlier. two firefighters were hurt but are expected to be okay. that fire started on two levels of a construction site overnight. sources believe it was caused by an electrical problem. at the top of the hour a new winter weather advisory just issued for parts of our area. >> what do question we need to know about this one? >> once again it's the timing that is going to have the biggest impact. it's coming during the morning rush hour. right now, nothing on the radar. all we have is cold temperatures. just like last week our temperatures wl continue to fall. anything that falls overnight as far as snow or sleet, lit stick on the roadways. not a lot going on. take a look. here's the moisture down to the south. this really is not a lot of moisture but as it moves up to the north lit provide was a little more moisture and because of the cold air the moisture combined with that, that's why we have a winter weather advisory that includes baltimore down i-95 includes montgomery and loudoun county. i'm a little surprised by that. i think most will be down to the south and east. we do not want to see another surprise. if you live in these areas, give yourself extra time tomorrow morning. we're not talking about much snow here but because it will stick immediately just like it did last week, we could see some problems for that morning commute. back to show you who see cies the biggest effects in a few minute ps. >> now at 5:00 making students safer. the new steps one local school district is taking to keep teachers bhof a ss who have a history of child abuse and neglect out of the classroom. new video of the melee inside the foggy bottom bar that was shut down after a stabbing. see else what cameras caught at mcfadden's. they're diggingdigging, sifting, hoping they find something in connection to the 1975 disappearance of the lyons sisters. i'm david culvert in bedford county virginia. why some of the law enforcement involved i know grandma's house isn't the most exciting, but it's only for a few hours. look what i've got. 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tty/v new video to want from mcfadden's. a third person rushes in and starts throwing punches. mcfadden's lost its liquor license and closed after the stabbings that occur in la. right now on a mountaintop in southwestern virginia fbi agents are digging and sifting, hoping at any moment they might uncover something that could explain the disappearance of the lyon sisters. the two girls disappeared back in 1975 after leaving westfield wheaton mall. new scientific evidence suggests the remains may beery on a mountaintop property. we sent news4's david culvert to the search site. >> reporter: unlacing their muddy boots and shedding their many layers these search crews filled baptist church for a hot meal. that's sheriff mike brown. he used to work for d.c. police. he remembers well the lyons sisters' disappearance. >> it's certainly personal to me i know what they're going through. not everybody can say that but i can. >> reporter: having lost a son himself, the sheriff wants this case closed for the sake of closure. >> no parent should have to go through that. i mean no parent should have to go through that. >> reporter: 30 minutes after eating the searchers stepped back onto the chartered bus. we followed it and made the windy 15-minute drive back up taylor's mountain. we noticed the fog quickly moving in conditions below freezing and damp but watch how meticulously and patiently they hose down each bucket load looking for anything that might be connected to katherine or sheila lyons. it's been nearly 40 years. the 10-year-old sisters went to wheaton mall off school last seen walking to their kensington maryland home but never made it there. >> we had not even heard of the lyons sisters before all this started. >> reporter: for this neighbor a mother and grandmother, it's tough to watch the search crews. several generations of her family have lived off taylor's mountain. >> i would like for them to be found today, put them to rest take them home and, you know, give them a proper burial so their mom and dad and family can go and grooech like they should. >> reporter: they'll continue searching like the for another hour or so. once it gets dark they've got big lights they've brought out the to illuminate the area and continue searching for a little while longer. they'll stop for the night, start again tomorrow. in bedford county virginia david culvert, news4. a chemical spill that forced the evacuation of a downtown hotel is now contained. a drum of hydrogen peroxide spilled in a basement laundry room of the ritz-carlton hotel. the fumes spread to the building which is on 22nd street in northwest. employees and guests had to leave while the hazmat crews cleaned it up. this incident also affects traffic in that area but there weren't any injuries. anyone who drives in arlington should avoid part of south glebe road tonight after a large water main break there. the 12-inch main left water standing on the road near four mile run here. take a look. crews shut down the water main which cut off water to about 150 homes and businesses today. repairs will continue through the late evening. until then traffic is being rerouted through the area. and before we start talking about what precipitation may fall tomorrow, can we please look at how long the day is getting? it's still light outside. >> i wasn't sure where you were going with this but, yes. >> i'm going outside. >> sunset now close to 5:10 in the afternoon, gain almost a minute a day, so that's some good news out of this. way to lead with the good news first. we have another storm system though making its way through and tomorrow's rush ho could be a big problem once again. as we look outside right now, you can see a lot of traffic on the bridges coming in and out of d.c. currently 33 degrees, wind out of the northeast at 7 miles per hour. look at the temperatures around the region. here's what you notice. just about everybody below freezing. and just like last week this is going to be the problem as we move on through the next 24 hours. 30 degrees leesburg only 25 in gaithersburg 30 in huntingtown, and 30 in annapolis. we're already below freezing. we've been there just about all day, and because of that anything that falls from the sky overnight tonight into tomorrow morning will fall as snow most likely and it will stick on the roadways. so that's why we want to make sure everybody gets a little bit of extra time tomorrow morning. we're watching for snow and ice mainly along and east of i-95. i don't think we'll see a repeat of this in fairfax, loudoun, montgomery counties as we make our way through the next few hour bus south and east of i 95 you folks that did not see a lot of this you may see delays possible in your area. the winter weather advisory does include montgomery county southern faulkier loudoun county the western half you're not included only the eastern half towards ashburn, sterling does include charles county does not include st. mary's and calvert. that's interesting. i think more ice down there, but even there we could run into problems tomorrow morning. nothing on the radar now, all just down to our south. and the storm is still getting together. this is not going to have a ton of moisture but again, it does not take a whole lot to produce some problems. here's future weather taking us through tonight. we'll see the cloud cover through 11:00. we're dry overnight tonight. the snow starts to move in tomorrow around 4:00 a.m. notice where it starts down towards southern st. mary's down towards calvert county and the rest of us starting to see that snow around the 5:00-o'clock hour. this computer model does not even bring it into d.c. and that's the big question mark here. i think most will begin through southern maryland. southern maryland you also have the best chance of accumulating snow out of this as we move on through the day tomorrow. but that driving impact snow and ice between 6:00 a.m. and 8:00 a.m. temperatures around 27 degrees, give yourself that extroo pim. in and around d.c. to the west not expecting enough at all but a dusting. it does include parts of fairfax county and the district 1:00 to 2:00 waldorf, huntingtown, mechanicsville south of that snow and ice. this is the bull's-eye i think, central portions of southern maryland . yoursf lots of time early tomorrow morning and yes, tune in tomorrow morning, chuck and tom will be here early tomorrow at 4:00 a.m. if there are any school closures or delays. 32 for a high on wednesday, 36 on thursday. temperatures mild as we make our way into saturday and sunday, a high of 45 on saturday 48 on sunday. yesterday i told you both days of the weekend look dry, shower activity sunday in the form of rain. more on that coming up. thanks doug. we've been talking about arcing on the metro tracks. coming up we'll explain what this really means and why it can create such a danger. plus yes reality setting in after the holidays and a lot of folks may be trying to recover from overspending. news4's consumer reporter erika gonzalez will be along to explain what you can do now to get on the right track for 2015. also the first funerals are beginning for the victims of the attack in paris. we'll tell you how some people here are paying trib a cruise ship passenger fell overboard but wound up on another ship. you can see a lifeboat helping the man out of the water near a port in cozumel mexico last week. that man fell off the oasis of the seas the worrell's largest cruise ship. but they apparently didn't notice. a passenger on the disney "magic" recorded this video as their crew plucked him out. he says the oasis had already been docked at the time they got to him. it's unclear how long the man was many t. french immigrants from all over the country joined israeli prime minister benjamin u and other israelis for a bilingual funeral at jerusalem's main jewish cemetery. while here in washington tonight, the french ambassador will take part in a service of solidarity at the israel congregation. today, president obama attributed the centcom attack to jihadist sympathizers. >> central command reactivated its twitter and youtube accounts today. both were taken offline yesterday after a group hijacked the sites. today the secretary of defense ordered the holders of all 50 social media accounts within its office to change their pass words and take other steps to protect the accounts. the pentagon has not yet issued system-wide recommendations. well they just wanted to get out. >> right now at 5:00 tonight, self-evacuation. it's a real danger for metro right fielders. but some felt like they had no choice yesterday. the news4 i-team emergency responders say it can hurt rescue efforts. >> an awful tragedy. we'll learn how a fire started at a home and a child and her grandmother could not ma >> reporter: montgomery county teachers andt workers will have to undergo background checks and fingerprinting as part of a new plan to keep students safe from child abuse in schools. well some have questioned why the passengers in yesterday's metro emergency didn't leave the train on their own. >> this was back in july of 2012 when hundreds of passengers frustrated by heat decided to get off a hot train when it lost power rather than wait for help. in this case passengers told us they waited for about 20 minutes before walking on the tracks to the nearest station. >> these so-called self-evacuations have happened at least twice in metro subway in the past three years. >> as the news4 i-team found, metro's top brass had recently been warned about the risk of it happening again. the i-team's scott mcfarland joins us with that angle of the story. one metro executive told their colleagues at a meeting in 2013 when trains sit still for too long passengers get scared and are tempted to get themselves out. january 2013 it was cold outside but when there was a power problem along the trackings at the green line 2,000 people were stuck inside a stifling hot train car. between the ant kostya and navy yard station. people reported getting sick or being overcome by the heat and dozens bailed out of the train and started walking on the tracks towards the station. metro record reviewed by the i-team showed some riders mistook a fellow passenger for a metro employee and that it was the passenger who urged them to bust out of the train. metro transit police had to escort some of those people through a vent shaft to escape the tunnel. and the u.s. park police had to scramble one of its choppers to help keep track of all the evacuees who surfaced at an open lot. one of the causes of the power disruption that day, the same thing suspected of triggering yesterday's emergency, an arc, electrical problem with the insulation on the third rail. >> at some point someone has to make a decision that these people need to leave that car. >> reporter: joseph kitchen is a former member of metro riders advisory council. a review of the meeting log shows the council recently recommended to metro's board it consider setting a formal time frame, time limit after which people who have been stuck on trains and have not received instructions from metro be expected to self-evacuation. >> we wanted metro to have conversations and look and study about how long people should be on a train when there's an incident and how soon people should be able to evacuate themselves. >> reporter: we skwd the agency about the potential for new self-evacuation policies. metro says it's unable to comment on issues related to yesterday and referred us to the national transportation safety so we asked them too, but they had little too to say. >> the question is how do we feel about self-evacuation and that will be one of the issues we look at. >> the industry has said self-evacuations are dangerous, in their word not the way to go. new at 6:00 inside the metro board of directors meeting room how one agency executive described to her colleagues why they're so at the present timed to pry open the train doors. scott mcfarland news4 i-team. we've been hearing the term arcing a lot in the past 24 hours so we want to explain that a little more to you. ntsb investigators say there was some electrical arcing involving the third rail and its power supply cables. essentially you would see a big spark. why they haven't ruled that as the official cause, there was about half an inch of water near the tracks at the time. and that could have helped create all of the smoke. the train in this case did not derail stopping just beyond the platform. the arcing happened about a thousand feet from the train. it could be weeks, even months before we know the official cause. if you need help getting around while the yellow line is closed our traffic reporter melissa mollet has posted tips for you. checkous nbc washington's app during t. an what we're expecting over the next couple nights. let's look at max 2, guy, if we can. storm team 4 radar clear for the time being. clear for the time being but we have that wrc advisory from 4:00 a.m. until 12:00 tomorrow southern faulkier prince william, into portions of southern maryland tallas district. really surprising to see montgomery, fairfax and loudon in this. i don't think the precipitation makes it that far west. snow starts early and it will stick. even a dusting back towards fairfax county or western portions of loudoun county could see some problems early tomorrow morning. it will stick, and that's the big issue, and our best chances will be down to the south and east. as we make our way through the day tomorrow we should be begin to get out of this fairly quickly. this will be a morning event. that's why we could have some problems. give yourself some extra time. we're starting tomorrow morning at 4:00 a.m. we learned a short time ago that a child may have started that fire that killed two people in spotsylvania county last yigt. one of those victims was just 12 years old. investigators believe a child playing with a starter log started the fire on the first floor of that home along fox gate drive in spotsylvania. it spread to the upper floor, killing rowana hill and mer grandmother, carol hill. the younger child was take on the hospital for treatment. background checks fingerprinting new hires, just some of the recommendations the montgomery county school board is considering to keep students safe. there are several instances of children victims of sex abuse at school. here are details on the proposed plan. chris? >> reporter: some montgomery county parents have been complaining the school system theyed reporting sexual assaults on school grounds this past fall that only later led to the arrest of a substitute teacher and contract worker. today the school superintendent said a new comprehensive plan should reassure parents. >> i want to make sure that our parents and our community have absolute confidence in how seriously we take the safety and well-being of our kids. >> reporter: the board of education today received a plan to recognize and report child abuse and neglect cases in county schools. in september a 12-year-old girl at roberto clemente school in germantown was allegedly touched inappropriately by a substitute teacher. in november at john t. baker middle school in damascus, a contract worker was alleged ai rested for allegedly touching a 12-year-old student in the hallway. the montgomery county school board concludes things could have been handled better. today it received recommendations to conduct background checks on teachers and contract workers through child protective services to make sure all employees are fingerprinted and require everyone to take online training on child abuse. the county police and prosecutor are partners with the school system in designing this new plan. >> the idea that we're working together opens up the information flow to both police and to us and i think ultimately the winners will be our school children who will be more adequately protected as they attend school here in the count pi. >> reporter: from the teacher's point of view i contacted the montgomery county education association, the union that represents teachers and certified employees. it says we are supportive of efforts to be sure that all of our students are safe and that all employees have had their background check. >> we do believe the procedures we are putting in place that it will ensure that to the best of our ability mistakes are not parents have to say about this new student safety plan coming up on news 4 at 6:00. that's the latest live in montgomery county. shot and killed over porking spot. the argument that got out of control in a maryland neighborhood. >> it is stupid. somebody just got du. and a new scam in our area. targeting parent who is need a babysitterit's convincing. what could tip you o. a new form of innovation is taking shape, bringing media and 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(record scratch) you say and n' stuff tortillas old el paso says... start somewhere fresh the spurs are the 2014 nba champions. >> it makes me feel good to say cie that folks in advancing years can succeed in a young man's sport. >> the nba champs in town to play the wizards. what makes the spurs so special, most of the team is old for the nba, guys in their mid and late 30s. and while the wizards have young stars like john wahl and bradley behl the team actually has the oldest roster in the nba. as jason pugh reports, they're hoping to follow the older and wiser blueprint to a tight offensively their own. >> pierce drives gets inside scores the field goal! >> some of the heavy lifting that i don't always have to do. >> behind his back. picks it up and lays it in. great shot by the veteran andre miller! >> in terms of their experience and know-how and mind-set. >> we've been through some games, been through some wars. we understand what it takes to be a pro. so i think you just come in with those things. pass those things on to the younger guys. they watch what you do a lot. sometimes, you know, you don't really have to say too much. >> reporter: from the old youngest this group hold each other accountable. everyone is committed to achieving the ultimate goal. >> those guys they're always keeping ahead of us. even if we lost three in a row, we just one step away. i think one thing about this team is we knew we were one step away playing against good teams. we have to find a way to break through. >> a good balance of old guys and young guys and the young guys are very mature and we acknowledge that they're the future of this organization and so we're just hear to try to help and try to contribute and help this organization going in the right direction. >> that's andre miller right there. he's 38. not only the oldest player on the wizards, he's the oldest player in the entire nba. wizards and spurs at 7:00 tonight at the verizon center. back to you. >> wow. it's a young sport. it's a trend we like to talk about. >> a change in prince george's county. up next we visit one neighborhood that was once plagued with violence but has now seen a big turnaround. find out what could th i'm julie kerry in richmond virginia, where a bill to require campus sexual assaults be quickly reported to prosecutors is gaining support. i'll tell you abo there is growing support tonight in virginia for a measure that would make sure prosecutors learn quickly about campus sexual assaults. >> because much of the momentum is coming in the wake of the uva student hannah graham's disappearance and her death. as northern virginia bureau chief julie kerry reports, two other families who have lost loved ones are adding their voice to the push for this legislation. >> reporter: trina murphy and jana hill harrington describe themselves as practically family now, united in law, determined to keep other famili from suffering the same pain. murphy's niece was abducted and murdered in 2014. the harrington's daughter was abducted on the uva campus for a 2009 concert. >> i believe that our college students in the commonwealth deserve the same sd response to serious crimes like sexual assault as every other citizen. >> reporter: the two families came to this richmond news conference to urge passage of a bill sponsored by eileen fillercorn. it would require campus and local police departments to refer felony sex assaults the commonwealth's attorney within 48 hours. by getting the commonwealth's attorney involved it'll make sure that the investigation is promptly pursued and victims are given the resources that they need. >> reporter: delegate fillercorn has added a powerful ally to her measure. dave albo has signed on as a co-sponsor. supporters say the jesse matthew case only adds to the momentum for the bill. he's charged with abducting hannah graham raping a fairfax woman, and there's a forensic link to the harrington case. years ago he was accused of sex assault on two campuses but never charged. >> if you have different discussions with the victims they maybe would have taken it forward and been prosecuted and we may be, the three of us, you know maybe not have this talk today. >> reporter: julie kerry, news4. we have some weird snow coming in. whoever got it last time is not going to get it this time, doug? >> i think that's going to be the case. last time it was north and west areas of loudoun county montgomery county fairfax county saw the most snow. this time it will be shift aided across i-95. we don't this have anything going on except for the cold. we're at 33 degrees and we're going to stay on the cold side right on through the evening down to 28 degrees at 11:00. so temperatures will be well below freezing so once again just like last week anything that falls will stick. there's nothing on the radar now. you have to go just down to the south, but we are starting to see some snow falling into portions of southern virginia more areas of rain down to the south but not a lot of moisture now. the moisture is picking out as the storm system begins to intensify a little bit. this is not a big storm. but it is coming during rush hour and that's why the national weather service has issued the winter weather advisory. it includes montgomery county does include parts of loudoun county eastern loudoun county fairfax county prince william, and southern faulkier county but i think the counties to be watch are prince george's calvert, and st. mary's. you're not in the advisory but you need to watch out down there as well. wednesday's forecast a dust maybe up to an inch in and around i-95 up through the d.c. air meth row area. back to the west maybe some flurries. 1 to 2 inches charles county southern prince george's county including upper marlboro toward the waldorf area huntingtown towards dunkirk, you could see the most snow out of this. snow changing over the some sleet down towards southern maryland. once again just give yourself extra time. melissa mollet will give you the latest on the traffic. don't leave home until you check out news4 early tomorrow morning with the latest on the traffic and the weather with tom kierein. 32 degrees on your wednesday, 36 on thursday. 43 degrees on friday and moving in the right direction. mid to upper 40s on saturday and sunday. saturday looking like a great day, sunday a chance of showers late in the afternoon. a lot of effort and some good results in prince george's county in regards to being safer. tonight there are numbers in a crime turnaround homicide is down 40% in 2014 compared to 2010. violent crime down 36%. property crime down 33%. crime overall is down 33% throughout the county. news4's zachary kiesch tells us what neighbors are thinking these big changes. >> heard all these gunshots and body laying right there on the ground. >> reporter: jacqueline key remembers a different prince george's county people like her have helped build a safer community, and in the process she's earned a reputation on murray avenue. >> the police without a badge. >> reporter: today the new crime numbers, violence property overall crime down 9% this year. >> almost 2,400 fewer victims in 2014 as opposed to 2013. >> this is where a lot of times we would find dead bodies. >> reporter: over the course of the last four years the homicide rate has been more than 40% in prince george's county. it's impacted the quality of life for residents right here in glass manor. the question is how'd they get this done? >> partnership. partnership and collaboration. >> community involvement. >> by not just saying but doing. >> reporter: there were 54 murders this year a handful included children. signaling there's still work to do. but a number of programs like bakers transforming neighborhood initiative appear to be working and may serve as an example. with newly planted trees and cut grass in many ways this field in glass moore a symbol of the change that's happening. >> yes, because they're doing a great >> reporter: around here they say save prince george's county is more than crime. it's safer and it wasn't a one-woman or one-man reporting in prince george's zachary kiesch news4. police in prince william county are warning people tonight about a check scam targeting people who offer their services as a nanny or a babysitter online. police tell us the scammers claim to live out of state but they say they're moving to the area soon and need a nanny. then comes a persuasive but phony story about needing to send you special items their child will need while in their care or your care. they send you a large fake check and ask you to cash it keeping some of the money and sending them the rest. weeks later, when the check turns out to be fake you're on the hook to pay your bank back for all of it. police tell us you should never send money to someone you don't know. continuing now with our fresh start for your finances in 2015 the holidays are behind us but some of those credit card bills are still withoutout there waiting for us. >> consumer reporter erika gonzalez with some quick and practical ways to climb out of holiday debt. >> we all know that putting off payments can really cost you in the long run so, you need to make a plan now. the holidays are a time of spending and for some of us overspending. >> you overspent. on what? >> thins for my family members. >> reporter: how about how much did you overspend? >> a lot. about $200 or $300 than i usually overspend. >> reporter: you did. >> somewhat yes. >> reporter: did you go in think, knowing you would overspend? >> no. it kind of creeped up on me. >> reporter: to help you get back on track, we went to the experts at bankrate for the best way to start chipping away at lingering holiday debt. >> many people are focused on reducing their weight at the beginning of the year but they should also be focused on reducing the weight of the debt they may have indeed accumulated over the holidays. >> reporter: first, if you have more than one card carrying a balance -- >> attack the one that's charging the highest rate. it may not be the one you have the highest balance on but look at the one that may be charging 18%, 20%, 22%, 24%, 25%. >> reporter: next prioritize those payments. make a plan for which cards you'll pay off each month, making more than the minimum payment whenever you can. >> i try to pay as much as i can, but most of the times i'm pretty good at paying the full amount. but sometimes i have to split it up. >> reporter: consider transferring your balance. you can shop around for a new credit card to continue sol dit day-to-day your balance and simplify your payments all in one place. >> there may be a 3% transfer fee, but you can really save lot of money going from a 15% or more on the rate that you're paying more to zero percent nap's a big savings. >> reporter: if this option sound enticing read the fine print on the card first. sometimes 0% can grow into a real interest after a certain promotional period. >> i'm at school so i don't have an income. my goal is pretty much withdraw from my savings and hope it lasts longer than i planned. >> reporter: don't let the cycle repeat it. get rid of bad habits now so you don't wind up in this situation again next year. >> you may want to be more diligent try to spendless, or be a better consumer and be more strategic about what you're buying. >> i have a plan. i'm budgeting more cutting back on things i don't need. >> we have put up some resources to help you dig out of debt. head to nbcwashington.com and search fresh start. if you i've got some creative ways to save a few dollars, head to the news4 consumer watch page on facebook and tell us your ideas. they might be mentioned right here on news 4 at 5:00 on friday. >> thanks, erika. it was neighbor against neighbor and one brought a gun to the fight. how a simple dispute over a in a maryland neighborhood. technology has improved our lives, in small ways. in big ways. but what about this? couldn't this be better too? at redfin we asked ourselves the same question. which led us to create new ways to take you inside a home or instantly schedule a tour. but we paired that with our own agents who aren't paid on commission but on your happiness. and that's what makes it all work the world has changed and now real estate has too. finding a place to park can be stressful in parts of our region but in baltimore police say a dispute over parking spots may have sparked a deadly double shooting. karen campbell has our story. >> reporter: residents in this quiet northeast baltimore neighborhood are trying to get back to normalcy after two men were killed and the community was placed on lockdown. police say 34-year-old dennis puget shot and killed 40-year-old robert thomas and 47-year-old troy preston in the 5900 block of glen kirk road on friday afternoon all over a parking spot. >> this is stupid. somebody -- somebody just got dumb. >> reporter: neighbors like ron king say the situation could have been avoided. >> something dumb and over a parking spot i mean it don't make sense. >> reporter: police say puget had been arguing with the victims for some time over a parking spot. on friday, things escalated. investigators say puget began arguing with the victims with two small children nearby. he then took his two kids inside a home and came back armed with a handgun and an ar-15 rifle and began shooting. police and tactical units swarmed the area and blocked streets. >> obviously this is a very disturbing incident that occurred and i'm glad we could catch the person responsible. >> reporter: puget turned himself in to officers on the scene shortly after the shooting. neighbors say there needs to be a resolution over parking spaces in the area. >> that's par for the course. people put chairs out around here when it snows, cone they claim parking spaces. it burns me up. >> reporter: neighbors like king are just hoping to go back to the way things were. >> hopefully everything goes back to normal and we'll never, ever see this again. to lose such a talent in such a tragic way is very hard. >> now at 6:00, a clear look at the victim lost in the haze of smoke and confusion in that metro train underground. passengers trapped inside for nearly an hour. and tonight some important questions about the response remain unanswered. >> we have a team of reporters digging deemer into this underground emergency at l'enphant plaza. we begin with pat collins. he's live in alexandria with new information about the 61-year-old mother who became the first metro passenger to die on a train this decade. pat? >> reporter: carol glover had two sons she loved so much. she had a little baby granddaughter that she adored. in 2014 she was named employee of the year. every day for years sheltd take that yellow line metro train to and from work every day. would take that yellow line metr and yesterday that commute cost these are pictures of carol glover and her two sons. carol glover her son marcus and her baby granddaughter, sarah. 61-year-old carol glover killed yesterday as she was riding on a metro train. she died during that smoky electrical malfunction yesterday on the yellow line at the l'enphant plaza station. carol glover lived here in