still got winter weather advisories out until 6:00 a.m. for all these counties. i'll show you how much to expect in asheville when it's all said and done. stick around for that. >> darcel: residents here in the mountains are taking steps to stay warm as well as stay safe on the road. >> larry: rex hodge is live for us. what's on the to-do list in weather like this, rex? >> rex: aaa advises that you keep at least a half tank of gas with you and also a charged cell phone. also of course plenty of hats, gloves, blankets and any needed medications as well. that's a good idea they say, also. to stay warm at home, people are filling their heating tanks up with oil. mc illroy oil has seen a flurry come in. they tell me many folks put off but now with back orders, they say they'll work overtime to accommodate customers. >> we're going to try to run after 5. i may have to run a couple on the weekend to get caught up. >> rex: bruce meyers says cheaper oil prices are contributing to demand now. he says this is one of the busiest winters he's seen in 20 years. back out live you can see it's snowing. light snow beginning to accumulate a little bit on the cutta cutta away here. secondary roads still have snow on them. still some tricky situations out there. now one other piece of advice from aaa they say with this cold weather out there, if you're in a position to park your car without using the parking brake, because it will get stuck. but only if you're in a position to do that. rex hodge, news 13 >> larry: our team coverage continues now in yancey county. >> darcel: that's where we find news 13's karen wynne. karen, that's actually not where you saw the heaviest snow today. >> karen: no, darcel. we can see it's still snowing here in yancey county. this is calm compared to what we saw earlier. this is one of the heavy snow falls that moved through madison county. by the time we arrived in yancey county, we saw secondary roads completely covered but it was not snowing as heavily. the heaviest snow was in sam's gap. reduced visibility had drivers being extra careful to stay safe. >> slow down, of course. don't slam on the brakes if at all possible. vigilant for other drivers. >> karen: dot crews are working around the clock to keep roads clear. some of the secondary roads near the tennessee state line may not get cleared until some time tomorrow. live in yancey county, i'm karen wynne, news 13. >> darcel: here's a reminder just how dangerous driving on icy roads can be. the fairview fire department posted this picture to their facebook page of a car that slid off a road and is hanging off a bridge on upper brush creek. >> larry: they're urging drivers to use caution and slow down since there are icy patches. fortunately for this situation, everyone had their seatbelts on and nobody was injured. >> darcel: now to stay on top of all this winter weather, get forecast text straight to your phone. >> larry: sign up on wlos.com. >> darcel: turning now to a tonight investigators believe a space heater caused a fire that killed a young mother. kim, she was asleep. >> kim: that's right, darcel. she was in a back bedroom that was right next door to the bathroom where investigators do believe there was a working space heater. it was in this area in the back of the trailer where investigators believe the fire began. 911 calls we have just received revealed the frightening night. >> my trailers on fire. there's two people stuck inside. please hurry. >> kim: that was the roommate of victim 33-year-old stephanie rienstaff ledford who died of smoke inhalation. two of her sons got out alive. her older son was with his >> i want people to know she lived for her boys. >> kim: stephanie was a waitress but she was about to interview for a new job at a manufacturing plant out here and looking forward to a raise. fortunately her friend who was on the other side of the trailer was able to get not only her daughter but stephanie's two sons out alive. >> darcel: deputies in haywood county are on the lookout for a missing man. he's just over six feet tall with brown hair and blue eyes. he was last known to be driving a toyota similar to this one. if you see him, contact the sheriff's office. >> larry: a boys and girls club just finished $10,000 worth of it was closed after heavy floods caused sewers to back up. kids got back to reteens . the corners that are cut and the items that are skipped and even the parts usage, these are all usage that the average consumer is completely unaware of. >> larry: what you need to know about replacement parts put in your vehicle. up next, a news 13 investigation in to ch there are many sides to basketball star an fashion icon russell westbrook. and with coverage in the middle of anywhere from u.s. cellular, he can find some new ones. like, farmer. paleontologist. hashtag t-rex. park ranger. where am i? and t.v. spokesperson. that's my line. i got it. with u.s. cellular, you can do all the things you like, from the middle of anywhere. it's really the underlying issues. the things behind those panels that may not have been repaired properly. >> darcel: strategies that pose a direct threat to every driver. two-part series, jennifer emert uncovers what some body shops and insurance companies may not want you to know. >> reporter: unregulated repair shops are cutting corners. you may be shocked who is recommending these repairs. >> i think a lot of people have said enough's enough. and they're not going to compromise people's safety any longer. >> reporter: news 13 is exposing a dirty repair shop's secret when you're most vulnerable and needing repairs. your insurer may be paying closer attention to the bottom line than safety. a drp is a direct repair program. >> i'll send you work, you do this for me. so it's kind of a you scratch my you get me a lower repair rate. >> reporter: michael bradshaw says repairs are made using less expensive copies or after market parts. >> are they as safe? >> i don't believe they are. >> reporter: there are instances where the parts can be used and could save drivers costly repairs. >> our number one priority is to make sure that it's safe to drive. >> the door actually rubs the fender. >> reporter: that said, when the insurance institute for highway safety investigated, they found a hodgepodge. >> you can actually hear it. >> reporter: with no guarantee of quality or safety. and their tests had mixed results. >> as soon as i got the after market piece in, i said this isn't going to work. >> reporter: inspects works done by mechanics. he helped news 13 test the market rear bumper for a ford mustang. >> when you see it, it will go right through it. >> reporter: then the oem. >> and my bits broken. >> reporter: slicing through the part. several minutes of cutting in to the solid moldd oep support doesn't get us far. >> but you see how it's not cutting through it. >> reporter: we took the issues straight to raleigh, to the state commissioner. >> you're talking about 2,000 to 10,000 pound bullets traveling across our highways. we want to make sure our vehicles are safe and proper and repaired appropriately. >> reporter: but can you demand >> a collision repair shop is outside of that range then a person's policy may dictate that they can't go outside that range. >> reporter: meaning you may have to pay the difference. it comes down to being your own advocate. ask questions. >> what parts are being used on my car? are these original manufacturing parts or are they made at an after market? >> on your estimate you'll see am for after market. then we've got lkq. that's a nomenclature for junk yard. if you see that on your estimate, that's something that's come out of a junk yard and they're going to put that on your card. you don't know what accident it's been in. another buzz word is industry standard. what is an industry standard? they use that to confuse them. industry standard because there are no regulations and there are no standards. >> reporter: it's your safety on the line. >> the parts of these vehicles are made to desesuct in a certain manner when they are in impact. the car then deconstructs differently when there's an impact. >> reporter: you also can decide where you want to take your car to get fixed. mechanics tell us when after market parts don't fit correctly, in some instances, they've caused an airbag not to deploy in a crash. k & m is currently in a class action lawsuit with several insurers over the issue right now. >> larry: jennifer, are some of these shops must follow-ups? >> reporter: in north carolina, you have to be licensed to cut hair. but there's no regulation to auto repair shops. about how you can spot deadly repairs. >> larry: very timely that report with the snow outside. >> darcel: hopefully nobody will have to get repairs today. a winter weather advisory tonight as we're expecting another snowy night ahead. >> jason: yes, they are. we have snow still coming down over the tennessee border. 18 below average. 25 the low so far for the date. that number is going to go lower by midnight. temporarily warmer but only temporary. yeah. multiply that feeling. it's the deal of all deals. a moment worthy of celebration. now multiply that. you're everyone's hero in the championship of all championships it's that feeling. multiplied. introducing the new multiplier scratch-offs. a chance to win. and a chance to multiply your winnings. yea, that feeling now your news 13 skywatch weather. >> jason: some of you are saying where's the snow? flurries at best. dusting on the ground in some valley locations. you go over the tennessee border. robbinsville north and west there. toccoa getting snow fall. then you go in to swain county. several inches on the ground and adding to it. i-40 west towards areas like severeville and gatlinburg. steadily over northern haywood county. northern waynesville. still some snow bands working east ward and northern madison county. highway 19-e getting hit there. light snow in the northern end of greenville county. this with some of the heaviest snow, anderson county. it is snowing. winter storm index, the greatest impacts will be in the mountains. moderately high risk for the the cold blowing that snow around. some melting occurred earlier that day. now it's melting up. moderate index there. wind, cold, and black ice where snow does fall. again, that's not everywhere in the valleys. but where the snow does fall, it will certainly create black ice. wind chill down to 13. it is going to go lower than that, folks. morning. several disturbances rotating around a big area of pressure. that keeps the wind out of the northwest. with that moisture being banked up against the mountain, it more. several more hours of snow some more in the high country. weak system diving in to texas. that may kick off snow showers in the mountains again on friday. snow showers towards day break. flurries down in to asheville. really think the accumulation is going to be minimal at all here in asheville and areas south, of course. northwest winds will continue to blow 20 plus tomorrow. could see another two to four inches tonight until it ends wednesday morning. madison madison, yancey, swain. up to a half inch, top an inch. turquoise areas, a dusting to maybe half an inch at very best. wind chill advisories go in to effect as well. lows tonight will be cold enough. teens for areas in the mountains. 20s over the upstate. highs tomorrow only in the 20s pretty much area wide here in western north carolina. above freezing thursday with sunshine. warmer still friday. another cold blast just in time for your valentine's day. down 31 for the high. lot of criticism for his performance on and off the field super bowl sunday. today, he answered his critics. stan has that next in sports. >> darcel: and we just received warrants for a murder case in at >> stan: today is the day to clean out the lockers for the carolina panthers. and of course one who was there, quarterback cam newton. he wanted to respond to the criticism for the super bowl. many criticized him for a lack of class and leaving abruptly. >> i mean, i've been on record to say i'm a sore loser. who likes to lose? you show me a good loser and i'm going to show you a loser. i don't dive on one fumble because the way my leg was, it could have been contort in a way. you say my effort. i didn't dive down. i fufumbled. that's fine. but that game wasn't built off of -- we didn't lose that game because of that fumble. i can tell you that. like i say, before you are quick to assume anything, what makes your way right? we will be back. and i mean that. like, we will be back. and you know, if i offended somebody, that's cool.. but i know who i am. and i'm not about to conform nor bend for anybody's expectations because your or anybody else's expectation will never exceed mine. >> stan: the panthers were explaining, the broncos were celebrating their super bowl championship. hundreds of thousands o of fans came out to celebrate. peyton manning didn't talk about his future. but i don't think anybody was worried about that. they were having a good time. two mountain schools are getting moved to wednesday. smoky mountain at north henderson. in the mac, it's north buncombe at asheville. cougars win the mack with a win. other games movov to wednesday, reynolds at robbinsville those games moved to thursday. games set for wednesday. of course all this weather permitting. duke's thomas ruptured an achilles achilles. he passed over 2600 yards and led the team in rushing. that is tough. >> jason: speaking of tough, how about the travel in the high country, it's not good. 27 degrees wednesday and that's the high. we'll have some 50% chance of showers. don't expect much accumulation in asheville. we get a lot warmer before we get a lot colder next weekend. highs in the 30s. >> larry: okay. for more local news, turn on over to news 13. captioning company" breaking news tonight as we come on the air. what the exit polls are already telling us, right here in new hampshire. the first primary in the nation. votes being tallied. for some, a make or break moment. after months of attacks, neck and neck battles, it all comes down to this. polls are open!