something wasn't right. i knew not to move her. >> ina has stared, rooted to the spot. >> i guess i kind of went into shock because i saw her lying there. >> but you had no idea what had happened in. >> no. >> she could have had a heart attack or something? >> could of. >> maybe she tripped over a foot rest behind the reception desk? >> i had it in the back of my mind, well, did she hit her head in. >> police arrived in minutes. julie's phone still pinging. >> the kids are still texting. i keep saying someone needs to go to them and tell them what's going on. >> reporter: eventually officers went to the high school. one-by-one pam's children were called to a conference room, where the police told them their mother was dead. >> it was the worst part, they brought me in this room, david's cheeks are stained with tears. i had to see that, then they told me and i was balling, david