he moved in to help, and he wound up on the wrong side of a gun, even taking a bullet. the woman got away. now the hunt for the shooter. and midwest mess. the first big snowstorm of the season. over 20 million americans in the bull's-eye. driving, treacherous. flights canceled. all of this just before the holiday. we're in the middle of it tracking the storm. hey, good morning. and we have two developing terror stories right now. officials say they're hunting for more than three suspects in the african country of mali this morning after armed gunmen stormed a luxury hotel there opening fire. coming up, we're going to tell you about the american mother who was killed in this attack. >> but we are going to start here with the breaking news out of belgium. the capital city of brussels is on a security lockdown with the government warning about the possibility of a coordinated terror strike similar to what happened just a week ago in france. the country directly to the south of belgium. >> in brussels this morning the subways are closed, heavily armed soldiers have been deployed and abc's lama hasan is right there. good morning. >> reporter: good morning to you, dan. the threat of another terror attack here in brussels is being called credible, serious and imminent. in fact, just a short while ago the belgium prime minister saying there was a threat of attacks using arms and explosives that could be carried out at various locations, so like another paris-style attack, and that is why the officials here overnight have raised the threat level to its highest. the u.s. embassy also issuing a warning, a shelter in place warning telling the public to stay away from large gatherings. some of the soccer matches have already been canceled. the subway system here has been shut down and you can see the military behind me guarding some of the big, large stations in this area. and this is why they've been deployed. we're seeing more and more soldiers, more armed guards trying to keep the city safe and so everyone here is on high alert. meanwhile, the only surviving gunman from those horrific paris attacks, salah abdeslam, is still on the run and believed to be hiding somewhere here in belgium. paula. >> all right, lama. you just mentioned salah. and we are learning more about that terrorist involved in the paris attacks who is still on the loose, as lama just said, and how s.w.a.t. teams in france were nearly lured into a trap by a woman in that apartment during the big raid. abc's matt gutman has the very latest for us this morning from the french capital. hi, matt. >> reporter: hey, good morning, paula. just moments ago turkish officials telling us they arrested a belgian national suspected of being the lookout on one of the attacks here in paris, that as they learn more about how some members of that terror cell infiltrated europe possibly blending in as refugees. overnight we learned two of the three bombers who initiated that grisly series of attacks blowing themselves up during this game, both passed through greece on the same day, october 3rd starting off in the same greek island of leros as so many syrian refugees. since the attacks more than 800 raids in france alone and anti-terror units hunting for salah abdeslam believed to be the man blasting away in this video obtained by dailymail.com. friends of abdeslam tell abc news he called them this week asking them to help him get back to syria. on the run from western authorities and according to those friends hearing retribution from isis for not detonating his suicide vest in the attacks one week ago, that as french authorities work to identify a third man killed in this apartment wednesday. thousands of bullets fired in a raid targeting paris attack ringleader abdelhamid abaaoud. it took police over 24 hours to identify his body, that of 26-year-old hasna aitboulahcen, who s.w.a.t. teams initially tried to convince to surrender. >> where is your boyfriend? >> he's not my boyfriend. >> where is he? >> he's not my boyfriend. >> reporter: speaking exclusively to abc news, eric gigou is the deputy commander of france's s.w.a.t. unit saying the recently radicalized aitboulahcen tried to lure his men upstairs. >> they started to throw grenades through their windows, through the door when it was opened so they really, really tried to kill us. >> reporter: moments later one of the three assailants detonated a suicide vest blasting debris and flames out the windows. >> it was so big, a huge explosion. we knew that they could do it again against us. >> reporter: over an hour later, snipers took out the remaining suspect. a lot of people wondering how those terrorists were able to move so freely inside western europe. well, once you're here, there are no border checks. you don't have to show a passport or i.d. when traveling between countries. it's a lot like traveling between states back in america. dan, paula. >> and there is talk this morning about whether that should change. matt, thank you. we're going to move to the other country in a state of emergency this morning. mali in africa where terrorists stormed a hotel popular with westerners taking hostages and reportedly killing almost 20 people including an american mom, there she is, a public health expert, and abc's alex marquardt is there with the very latest. alex, good morning to you. >> reporter: good morning, dan. this is the hotel where the attack took place considered to be one of the safest in the country popular with tourists, business people and diplomats which these attackers were posing as when the deadly rampage started. this morning, mali waking up to a ten-day state of emergency following the day-long siege at the luxury radisson blu hotel. of the initial 170 staff and guests reportedly taken hostage, the president's office told abc news at least 19 people were killed, as well as 2 attackers. we met 28-year-old businessman mukesh chellani who barricaded himself inside a room with his employees. >> we covered the door with lot of heavy stuff and at some point of time, we heard someone is knocking on the door and lots of bullets. >> reporter: around a dozen of americans, several from the state department, were inside the hotel at the time. among the dead, aid worker anita datar, a mother and former peace corps volunteer from maryland. >> we are devastated by the loss of our wonderful daughter who was doing the work that she loves. >> reporter: traveling in malaysia, president obama condemned the attack. >> this is another awful reminder that the scourge of terrorism threatens so many of our nations, and, once again, this barbarity only stiffens our resolve to meet this challenge. >> reporter: the attackers were heavily armed with guns and grenades. they used fake diplomatic license plates to get into the hotel grounds at 7:00 a.m. on friday morning. according to witnesses, they shouted "allahu akbar," god is great, before opening fire. sirens blared as mali gendarmerie and u.n. forces as well as some americans responded. gunfire ringing out throughout the day. at 3:30 in the afternoon, soldiers entered the building going floor to floor to escort the hostages to safety leading this group down the hotel's grand staircase. one wounded employee carried out on a rescuer's back. friday night mali's president gave the all-clear and confirmed the attackers believed to be just two militants were dead. an al qaeda linked group led by the one-eyed ail jeer ran militant mokhtar belmokhtar has claimed responsibility and france believes it is possible they're behind it. those three americans who helped with the rescuer from the state and defense departments were told they made repeated entries into the hotel to rescue those americans who work at the embassy. all are safe, but the embassy now telling citizens to limit their movements here. paula. >> thank you, alex. and all of this dominating the campaign trail. the political narrative has shifted dramatically to terror and national security since the paris attacks. candidates have their own ideas on how to keep this country safe. some more extreme than others, and donald trump now trying to distance himself from a controversial comment that he says was misconstrued. abc's devin dwyer is at the white house for us this morning. hi, devin. >> reporter: hey, good morning, paula. you know, fear of terrorism here in the u.s. is now near its highest level since 9/11. the threat from isis and what to do about it have become the top issues on the campaign trail. anxiety over terrorism is testing the presidential candidates in new ways. donald trump was asked about setting up a database of muslims in america. >> should there be a database that tracks the muslims in this country? >> there should be a lot of system beyond databases. i mean, we should have a lot of systems, and today you can do it. >> but for muslims specifically how do you actually get them registered into a database? >> it would be just good management. >> reporter: trump's answer set off a flurry of condemnation from his rivals. >> should the federal government keep a registry of any religious group, the answer is, of course, not. >> i find it abhorrent that donald trump is suggesting we register people. >> reporter: ben carson said a database of all citizens in the u.s. is a good idea. >> hopefully we already have a database on every citizen who is already here. if we don't, we're doing a very poor job. >> reporter: trump later tweeted, "i didn't suggest a database. a reporter did. we must defeat islamic terrorism and have surveillance including a watch list to protect america." in a new abc news/"washington post" poll, 81% of americans feel a major terrorist attack in the u.s. is likely and a majority, 54%, are concerned about a potential threat from syrian refugees and want them to stay out. in tennessee 1 of 31 states whose governors want to ban syrian refugees, hillary clinton said, it won't help. >> we got to do what works, and it doesn't work for us to act like we're going to shut our borders and pull up the gang plank. >> reporter: now, president obama says he's determined to allow in at least 10,000 syrian refugees this year. meanwhile, donald trump tried to clarify his database comment overnight saying the only registry he wants is for syrian refugees that come to the u.s. dan. >> devin, thank you. with so much concern about terrorism here in the u.s., and with the thanksgiving travel rush pretty much upon us, they're boosting security at airports. abc's david kerley reports now on what's being done to keep travelers safe. >> reporter: already this morning, the thanksgiving airport rush is under way. more people flying home for the holiday, more than 25 million will take to the air, and in light of the recent terror attacks, many are leery. >> people are now in fear given what's happened, it's the new reality. >> you do think do you really want to fly anymore or is it better to stay home. >> reporter: the most recent incident, a reported bomb threat on board a spirit airlines jet prompting an immediate return to ft. lauderdale where a man was cuffed and taken off. but authorities say passengers misheard a phone conversation. it was all a mistake. still, since that russian jetliner was brought down by a bomb, possibly in a soda can like this, there have been concerns about the possibility that that bomb was put on the jet by an insider, an airport worker. could that happen in the u.s.? the responsibility for screening airport workers is left to airports. but this morning, just three of the u.s.' major airports have decided that workers should be screened just like passengers. that means a 100% check, every employee has to go through devices like this before they can get into a secure area. 34,000 people work at miami's airport and are screened before entering secured areas. and you think it works? >> i know it works. >> reporter: miami's security director says the $3 million it costs each year is a small price. >> our threat is less and we know what we have to do to deal with that. >> reporter: that is 100% screening, which some wonder whether it's time to require at all airports. for "good morning america," david kerley, abc news, washington. >> peace of mind is worth that extra time in the tsa line, david, thank you. and heading into the holiday week weather could be a big problem. it already is in chicago where look at this, a monster prewinter storm has been hammering the midwest getting socked with heavy snow, and abc's phillip mena attempting to drive in all of this snow this morning. hi, phillip. stay safe. can i just say that? >> reporter: hi, paula. good morning. yes, we are trying to stay safe out here. right now we are were 40 miles north of chicago where the first snowstorm of the season is hitting just as many of us are hitting the roads for the thanksgiving holiday this week. even with snowplows out trying to clear the road, as you can see, the conditionses are still pretty treacherous out there. this morning, 20 million americans in the midwest and northern plains hammered by the first widespread wallop of winter weather. >> i cannot tell you in this neighborhood how many people i pull out of ditches all the time. >> reporter: the chicago area just one of many major cities hit by more than 6 inches of snow. in iowa treacherous whiteout conditions proving to be problematic. this woman losing control of her car plunging into an icy river. emergency crews rushing to the scene pulling her to safety with only minor injuries. the snowfall spreading across parts of 12 states from wyoming to michigan. the winter weather taking some by surprise. >> yesterday we were picking up leaves, and today we're plowing a foot of snow. >> reporter: overnight collisions in south dakota piling up as record-breaking snowfall leaves motorists stranded as officials responded to 66 reported accidents in just 3 hours. here in the midwest we're expecting the snow to continue that fall throughout the weekend and as the temperatures continue to fall, these driving conditions will become more hazardous. this area is expected to see freezing temperatures which means these roads will ice over and that's when things can become really dangerous. dan. >> and that storm is on the move now and it's barreling eastward and rob is, of course, tracking it all. good morning, sir. >> not only the salt but being the first big snowstorm of the season, the ground is still relatively warm so it's tough for it to stick on the roadway. look at that swath of heavy snow from just outside of chicago to southern parts of wisconsin. we saw 16 inches in southern south dakota and a foot of snow in iowa, and this will continue to push off towards michigan getting into detroit later on this afternoon, and there's that cold air behind, that wants to get some lake-effect snow and as a matter of fact now warnings for buffalo and winter weather advisories for michigan and winter storm warnings for parts of illinois including chicago and south of milwaukee. localized we could see over a foot of snow but a good swath of 5 to 10 inches from northern illinois in through parts of michigan. definitely colder behind this, windchills will be below zero tomorrow morning in chicago. we'll talk more about that in just a few minutes, dan, paula. >> we don't like to see snow. >> it's not even december. >> no. >> it feels wrong. >> but we do like to see ron and i know you've been tracking the other stories overnight. >> i've been up all night. >> all night. >> all day, all morning. all night. >> good morning to you, paul and dan. sara, good morning to you. good morning, everyone. a utah man is under arrest charged with bringing an explosive device into a federal building in salt lake city. the wallace bennett federal building was evacuated thursday after security screeners found a device allegedly known as a cricket bomb inside the suspect's jacket. that man brandon everett bushnell here for a social security administration hearing admitted to having the device according to federal prosecutors. jonathan pollard convicted of spying for israel has been released from prison after spending 30 years behind bars. within hours of his release, pollard's attorneys went to court to challenge the terms of his parole, which includes being required to wear an electronic gps ankle bracelet. and caught on camera, a terrifying afternoon for more than two dozen children on a school bus in texas, that bus bursting into flames and then exploding. the veteran bus driver is being praised today for his quick actions in getting off 30 kids out of that bus safely. he says he heard a sound, smelled smoke and then grabbed the vehicle's fire extinguisher and tried to put out that fire. no word yet on what caused the blaze. and watch this. dozens of high school football players in miami fleeing the field after they heard gunshots in the distance. the game was held friday at the miami-dade college's north campus. that was friday night. it was ended early. five people were taken in by police for questioning. no one luckily was injured in that incident. and elon musk's spacex has just signed a deal with nasa to launch astronauts into space. the contract was approved despite spacex's failed rocket launch, you see it there in june, that was supposed to take supplies to the international space station. the first private company led mission to space is planned for 2017. sara will be on board with her baby. >> yes, i will. and take a look at this. a clever brown bear figured out how to open nearly all of the doors of this car parked in the great smoky mountains in tennessee. it's unclear whether the car's front door was opened by the bear prior to filming or if the curious animal sneaked up on the car while the people there were unpacking. and finally, president obama is used to taking political jabs but there's one question that apparently really gets under his skin. a malaysian student was trying to ask a question about how to make older generations communicate better with younger people. >> since yourself is aging to a very senior life, what do you want to see from young people like us in the future when you get old? >> well, the first thing i want from young people is to stop calling me old. when i came into office, i had no gray hair. i don't dye my hair, and a lot of my fellow leaders do. >> i don't dye my hair either. the president did not disclose, though, what leaders he was referring to as dying the hair, saying that's between them and their hairdressers. >> it's actually a colorist. >> it's a -- i'm sorry. it's a colorist. just want to point out very quickly i'm wearing this purple tie for national pancreatic awareness month, the month of november, and a shoutout to our friend camille moses, three years and going strong after being diagnosed with pancreatic cancer. >> incredible, incredible. >> down in ft. lauderdale, florida. >> nice work. >> awesome. >> we should point out that your hair wasn't gray before you started this job too. that's how stressful it can be. >> it's gotten grayer today, in fact. >> i actually like your hair better this color than it was -- >> really? it's a progressive -- >> you look fine and distinguished. >> not going back. >> authoritative, mature. >> distinguished. >> i'm digging it. >> now if we get a couple more grays on dan, he would look like a full adult. >> wow, wow. my colorist has taken good care of me. >> we left two seconds for weather here. >> sorry, rob. >> here we go. >> all right. >> i just did it a little earlier. because you guys are begging for more snow, here's some video of it. >> no, we're not actually. >> no, here you go. even behind this system which is bringing that snow, snow falling on the back side through kansas and through colorado. maybe even down oklahoma might see some flurries, as well. it's going to be windy and cold air is coming down and get yourself in the mood for wind advisories in effect for oklahoma, both oklahoma state and they're playing also in norman today. it's going to be windy at least to start and then dying off later today but strong winds to houston and where the chilly temperatures are will obviously make it feel even colder than that. freeze warnings out across the south. that means that the growing season pretty much is over, so this cold blast will infiltrate just about everyone in the eastern and lower two-thirds of the country and then coupled with the winds tomorrow morning, it's going to feel like minus 2 in chicago. so, yeah, where the roads are snow and slushy, they will hard freeze, and tomorrow morning will be a tough go for sunday morning. >> for the record i do not color my hair, but i pluck every gray hair i see, so slowly but surely i'll be going -- >> that's not a good idea, by the way. >> none of you guys actually color. it's just the ladies here. >> oh, really? >> yeah. >> yeah. >> i'm sure america is fascinated by this. so let me tell you what's coming up on "gma." actually this is quite a story caught on camera. the extraordinary act of heroism on the streets of new orleans. what happened when a passing med student intervened to protect a woman from a mugger. and that mugger then pulled a guy. >> it's really an incredible story. plus, kitchen nightmare. the abc news fixer taking on the case of a woman who had big troubles with her fridge and had a hard time getting it fixed with her extended warranty. what you need to know. it's all coming up. >> she said the fridge was possessed. >> it was possessed. >> "good morning america" is brought to you by ashley furniture home store. this is home. only glucerna has carbsteady, diabetes, steady is exciting. clinically proven to help minimize blood sugar spikes. so you stay steady ahead. when the flu hits, it's a the aches. the chills. the fever. an even bigger deal? everything 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guaranteed. you picked a beautiful ring. thank you. we're never having kids. mmm-mmm. breathe. i love it here. we are never moving to the suburbs. we are never getting one of those (minivan). we are never having another kid. i'm pregnant. i am never letting go. for all the nevers in life, state farm is there. the wolf was huffing and puffing. like you do sometimes, grandpa? well, when you have copd, it can be hard to breathe. it can be hard to get air out, which can make it hard to get air in. so i talked to my doctor. she said... symbicort could help you breathe better, starting within 5 minutes. symbicort doesn't replace a rescue inhaler for sudden symptoms. symbicort helps provide significant improvement of your lung function. symbicort is for copd, including chronic bronchitis and emphysema. it should not be taken more than twice a day. symbicort contains formoterol. medicines like formoterol increase the risk of death from asthma problems. symbicort may increase your risk of lung 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(children giggle) symbicort. breathe better starting within 5 minutes. call or go online to learn more about a free trial offer. if you can't afford your medication, astrazeneca may be able to help. just by switching to progressive. so you'll be bringing home the bacon in no time. sorry. get a free quote at progressive.com. and we want to welcome you back to "gma," the belgium capital of brussels is on the country's highest terrorist the subway system has been shut down as officials warn of a serious and imminent threat. also right now, the emissions cheating scandal rocking volkswagen is widening. the epa says the automaker also used software to cheat on pollution three liter engines on audis and porsche dating back to 2009. and this morning facebook founder and ceo mark zuckerberg says he's going to take two months' paternity leave after his daughter is born. facebook allows its u.s. employees to take up to four months of paid parental leave. >> i say good for him because there are so many studies that show the earlier in life the fathers are involved, the longer they'll be involved in the kid's life and the better fathers they'll be. that's why you're such a good dad, right? >> well, you know -- and also ahead, a fridge on the fritz. dan, what did you say it was? >> the owners of this fridge believe it's demonically possessed. >> it may be. it was randomly just spewing out ice cubes. it's a case for the abc news fixer with advice you need to know about those extended warranties. >> yes, that's coming up. but first the incredible images when a medical student thought he spotted trouble and just could not let it go. >> now, he stopped his car to help a woman and wound up staring down the barrel of a gun, and abc's mara schiavocampo is here with more on this remarkable story. >> really is, guys. good morning. that student is being hailed as a hero and for good reason, putting his life at risk to help a complete stranger during an armed robbery getting injured in the process. well, now police are asking for the public's help in identifying that suspect. this morning tulane university releasing this video showing an armed suspect dragging a girl down the street. >> obviously the level of violence that we saw this morning is disturbing. >> reporter: watch as the car on the cross street drives past then turns around to come and help the woman. the man, peter gold, a fourth year medical student gets out of his car to allegedly help the woman and stop the mugging. >> he stepped out of his vehicle to intervene. the individual that was attacking this other woman pulled a gun on him. dr. gold didn't have any property, and he informed the subject of such, at which time he was shot. >> reporter: in the surveillance video provided by the new orleans police department, officials say gold can be seen pleading with the suspect that he had no money, then the armed suspect shoots gold in the stomach severely injuring him then tries to shoot gold twice more, but his gun never fires. police saying it jammed. >> fortunate for everybody his gun did jam. >> reporter: the new orleans police are looking for the 25-year-old man who after the shooting took the woman's purse and fled in a gray or silver suv. that video hard to watch. now, the suspect is described as a black male wearing a dark colored hooded sweatshirt. police say he should be considered armed and dangerous as we've seen in that video. anyone with information should contact them immediately. as for gold, police say he is recovering at the hospital and making some progress. in a statement tulane university describes him as an outstanding student. clearly he is an outstanding human being as well, and this is being described as a completely random crime. police are saying though woman was simply in the wrong place at the wrong time. >> and he was in the right place at the right time. >> and so brave. >> she's okay. >> she had minor injuries. she's recovering, as well. but, you know, it's so rare for people to intervene, especially at that level, to turn around, come back in your car. we certainly wish him the best. a really brave guy. >> absolutely. >> don't let that hinder you from doing the right thing, though, after seeing that. thank you, mara. >> thanks, mara. appreciate it. >> we're going to send things back over to rob. do you have more snow or can we watch? >> we'll talk about snow but we're halfway through football season and a lot of injuries. and they often talk about the next man up. well, this is the next storm up for the pacific northwest coming on later in the week, and that will drop colder air, not as potent as the last couple, thank goodness, but it will cool off the southern part of california, which is heating up right now with offinsure santa ana winds which will be cranking in tonight and tomorrow. red flag warnings are posted so might be high fire risk there. and look at the temperatures in burbank today. mid-80s will drop down to the 60s. so we'll see this cooloff in earnest as we go through monday, tuesday and wednesday of next week. college football, a lot of big games today. the horned frogs are in norman, oklahoma, taking on the sooners. windy to start but by the time game time starts at 8:00 p.m. it will be chilly and clear. northeast, dry, rain and snow across the great lakes and maybe some showers down across parts of florida. that is a quick check on your national outlook. s are >> this weather report brought to you by petco. other big games happening today, northwestern taking on wisconsin where it's snowing right now. so there might be a little snow on the feel and i believe michigan is taking on penn state. >> in happy valley. going to be a big game. >> maybe some rain. i don't think they'll see snow there. >> oh, dan, you've got your plans cut out for you. >> yeah, big sports day for me. >> coming up here on "gma" -- >> it's your dan, man. >> i'm changing the subject yet again this morning. the fridge with a mind of its own. demonically spitting out ice cubes. it's a case for the abc news fixer, slash, exorcist and a lesson we can all learn about warranties. and making your holiday travel as painless as possible. what you need to know before you pack up and go. keep it right here. at you need to know before you pack up and go. keep it right here. mastethe lindor truffle.mooth. created with passion... by the lindt master chocolatiers. a hard outer shell with a smooth center. luscious... flowing... welcome... to the best time of your day. unwrap... unwind... experience the melt. only the lindor truffle. from the lindt master chocolatiers. the possibility of a flare swas almost always on my mind. thinking about what to avoid, where to go... and how to deal with my uc. to me, that was normal. until i talked to my doctor. she told me that humira helps people like me get uc under control and keep it under control when certain medications haven't worked well enough. humira can lower your ability to fight infections, including tuberculosis. serious, sometimes fatal infections and cancers, including lymphoma, have happened; as have blood, liver, and nervous system problems, serious allergic reactions, and new or worsening heart failure. before treatment, get tested for tb. tell your doctor if you've been to areas where certain fungal infections are common, and if you've had tb, hepatitis b, are prone to infections, or have flu-like symptoms or sores. don't start humira if you have an infection. raise your expectations. ask your gastroenterologist about humira. with humira, control is possible. hey whiskers, did you hear about the toys"r"us 2-day sale this friday and saturday? whaaaaaaat? all little live pets are on sale like clever keet, for just $44.99. and save $35 on a skylanders starter kit and get a free figure. toys"r"us... awesome! ah, there they are. appliances, they are one of the most expensive things we buy for our homes, and lots of us also spring for those extended warranties. >> yes, but what if your fridge or something else is a dud and your extended warranty isn't helping. it's a case for the abc news fixer. francie latham's refrigerator looks good on the outside, but it seemed to have a mind of its own. >> it would make so much ice, it would flood the freezer. >> reporter: extra ice was annoying enough, but then this fridge went on the attack. >> i would open the door, and it would shoot ice at me. it shot ice at my husband one time. >> reporter: francie bought the fridge at home depot for around $1800. she also got a three-year warranty. less than two years in, she had an avalanche of issues. >> and it would shoot out over to the stairs. >> reporter: but francie had that extended warranty, so she called for a repair and another and another. but the tech couldn't fix it. >> he said, i think you have a possessed refrigerator. >> reporter: after six months home depot said the solution from the manufacturer was for francie to just keep emptying the ice every day. >> i said, but, wait a minute, and they said, no, we're declaring that this is over, that we're done repairing it. >> reporter: francie was frozen out, so she called in the abc news fixer. our fixer, stephanie zimmermann, got on the case contacting home depot. home depot agreed to investigate and in the end they decided to refund the entire purchase price so francie could get a new fridge, and they gave her a $100 gift card to make up for the hassle. home depot said it should have been handled better. they apologized and appreciated the opportunity to make it right. >> it's fixed! thanks, abc news fixer. >> another satisfied customer. let's bring in the fixer herself, stephanie, good morning and good job getting this one fixed. a question for you, for anybody else planning a big purchase, what are the different kind of warranties on offer? >> yeah, well, dan, any time you buy a product you get something called an implied warranty, and that's just that you can expect that the product will function. and beyond that there's usually a manufacturer's warranty, and in the case of a fridge, that usually lasts about one year. and after that, you have the option to buy an extended warranty, which is supposed to give you even more protection. >> you know, i thought there was an implied warranty when we hired sara haines, but she's still picking on me, and so what about these extra extended warranties that we've been discussing this morning. are they worth the price? >> well, it really depends on the product and depends on the plan. if it's a really well made product that has a good history of performing well, then i think you should just save your money because the amount you would spend on the extended warranty is probably more than you would spend on repairs, however, if you're really worried and you find a good plan, go for it, but consider how long does the warranty last and will it cover any kind of repair, and are they going to charge you a service fee if they come out to repair and, finally, make sure you don't have to perform any extra maintenance in order to keep the warranty in effect. those are all things to consider. >> as always, the fine print is important. stephanie, we appreciate it and, by the way, if you have a consumer problem for the abc news fixer, you can find her at abcnews.com/fixer. maybe she'll fix your problem right here on "gma." >> my mom would just say, they just don't make them like they used to, speaking about refrigerators or -- >> or "pop news" anchors. >> she broke the mold. sara, you definitely broke the mold. and coming up on "good morning america," tips to make your thanksgiving travel hassle-free no matter how you're traveling for the holiday. we're right back. you're traveling for the holiday. we're right back. what to look at relapsing way multiple sclerosis? this is tecfidera. tecfidera is not an injection. it's a pill for relapsing ms that has the power to cut relapses in half. imagine what you could do with fewer relapses. tecfidera may cause serious side effects, such as allergic reactions, pml, which is a rare brain infection that usually leads to death or severe disability, and decreases in your white blood cells. the most common side effects are flushing and stomach problems. tell your doctor about any low white blood cell counts, infections, any other medical conditions, or if you are pregnant or plan to become pregnant, or are breastfeeding or plan to breastfeed. learn more about the most prescribed pill for relapsing ms in the us, at tecfidera.com. talk to your doctor about tecfidera, and take another look at relapsing ms. who patiently teaches how ta feast comes to life. the "family" ...who spends their holiday dinner with thankful strangers. the neighbor...who shares the season with another. you inspire us to do everything we do... ...for goodness' sake. ♪ all right. welcome back. everyone, it is final for the "weekend download." traveling for thanksgiving, you won't be alone because almost 47 million americans are going to be on the move by train, plane and automobile. so here to make your turkey day travel as easy as possible is abc's travel and lifestyle editor genevieve brown. okay, welcome, genevieve. thanks for joining us, so if you are going to drive, there is a best day to travel, correct? >> yes, and it is not wednesday. you want to avoid wednesday at all costs. that's according to an analysis of traffic by google maps, however, there is one exception. if you live in boston, you want to avoid tuesday instead. >> okay, so no tuesday. if i leave today i'm okay, right? >> leave now. >> i'll stay and then leave after the show. if you're going to fly with family, what are some suggestions you have to get through tsa in an expeditious manner? >> well, there are different rules that apply to kids, kids under 12 and people over 75. they don't have to remove their shoes and they can also leave on light jackets so that will make getting through security a little bit faster. >> all right. and in terms of tech i know there's a lot of new tsa rules. what should you do with the tech? should laptops stay in or out? >> laptops come out unless you get selected for tsa prechecking. you'll know just by looking at your boarding pass if you have been. if not they can stay in your bag. >> a quick note. to make sure your bags don't get lost, what do you suggest? >> you want to make sure you put your airline itinerary inside of your bag in case all the tags get ripped off and get to that airport early enough to let the staff get the bag on the flight. >> happy thanksgiving. >> you too. enjoy that turkey, i know you'll be baking. and coming up on "good morning america" -- kelly clarkson puts her adorable daughter to work straight ahead in "pop news" with sara. when your cold makes you wish... ...you could stay... ...in bed all day... ...you need the power of... new theraflu expressmax. new theraflu expressmax. the power to feel better. morning ted! scott! ready to hit some balls? ooh! hey buddy, what's up? this is what it can be like to have shingles. oh, man. a painful, blistering rash. if you had chickenpox, the shingles virus is already inside you. 1 in 3 people will get shingles in their lifetime. after almost 3 weeks, i just really wanted to give it a shot. you know, i'm not feeling it today. talk to your doctor or pharmacist today about a vaccine that can help prevent shingles. ♪ "good morning america" is brought to you by mazda. driving matters. >> time for "pop news." remind me, who does "pop news"? >> come on. your favorable person at the table. >> the unforgettable sara haines. >> i'm so glad the band is back together. >> i know. >> i just want to put that out. the force is incredibly strong at the box office right now with "star wars: the force awakens" obliterating presale records racking up more than $50 million and it's so far ahead of the december 18th release. now, at this rate it could well challenge "avatar" for the title of the highest grossing movie of all time. the hype just keeps on building thanks in part to the excitement of the cast including harrison ford who has been staging a few surprise skype calls to promote a charity competition. >> hello, han solo. aren't you the handsome one. >> oh, wow. >> who is your favorite character? >> i have to go with padme. >> who is your favorite character? >> hi, harrison. >> hi. >> great. >> i think at that point i would have gone with hello, mr. ford, but the competition run by omaze gives them a chance to meet the cast at the premiere. may the force be with all the entrants. >> didn't you do something that his character was the most popular character in the movies of all time? >> i didn't, but i'm glad you're bringing facts to "pop news" because we never had those. >> dan harris, it's a fact, you guys. we learned. >> trying to upstage sara. again. >> i'm trying to help. >> yeah. >> you know what, he makes my pop look super smart. you can join me any time, dan harris. another massive music record now, this time on the music charts which i must admit rob marciano was just singing during the commercial. adele's album "25" dropped on friday and looks to be on track to shatter the all-time record for the most albums sold in a week. currently held by 'nsync with 2.4 million copies. it's certainly been an emotional road to the release date, adele penning a message to fans saying on social media, she feels, quote, overwhelmed and grateful and that the last month has taken her breath away. adele, you had us at hello. and if you need rob, he is open for backup. >> those high notes. he can nail them. ♪ bye bye bye >> no, it was the lady's song. kelly clarkson is trending everywhere this morning. her new music video for "piece by piece" striking with chord with everybody. it had a touching message for fans explaining the song is a love letter to her husband thanking him for loving her without expecting anything in return. kelly says it's also a promise to her daughter river rose who appears in the video, kelly assuring her she will always be present in her life. >> oh, there's the kiss. >> how beautiful. >> what a pretty name, river rose too. >> yeah. >> yeah. i just like the emotional singing during "pop" today but i got a little funny because it's not "pop" without funny if you're the sort of person that likes to hibernate inside during the winter months or every weekend like myself, you can forget blankets and sweater. i found a bear sleeping bag. it's the brainchild of a japanese artist who sells the plush contraption for more than $2,000. some might consider this beary expensive but i say you can't put a price on a good night's sleep, but definitely warn the neighbors before you take a nap in your yard. how cute is that? no, i would not pay -- 2,000 is a little pricey for any sleeping bag but how nunny is that? >> were any bears hurt in the making of -- >> dan, as an animal lover, do you think i would do that? >> is it real fur, or is it faux fur? >> i did not check on that. i'm assuming it's faux. >> can we do a follow-up? >> i don't encourage anything in "pop" that's not faux. have you not heard this? >> i have something to keep you warm because it's freezing in the studio. >> also faux fur. >> it's approved. >> my james brown moment. >> yes. >> the king. >> james brown. >> "game of thrones." >> absolutely, winter is coming, ladies and gentlemen. it is coming. >> it's here. >> thank you very much for joining us this morning. we really appreciate it. we'll be back tomorrow morning with much more of this news, plus -- >> lunacy. >> we'll see you soon. news and lunacy, yeah. when i was sidelined with blood clots in my lung,h. it was serious. fortunately, my doctor had a game plan. treatment with xarelto®. hey guys! hey, finally, somebody i can look up to... ...besides arnie. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. xarelto® is also proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. for people with afib currently well managed on warfarin, there's limited information on how xarelto® and warfarin compare in reducing the risk of stroke. you know, i tried warfarin, but the blood testing and dietary restrictions... don't get me started on that. i didn't have to. we started on xarelto®. nice pass. safety first. like all blood thinners, don't stop taking xarelto® without talking to your doctor, as this may increase your risk of a blood clot or stroke. while taking, you may bruise more easily and it may take longer for bleeding to stop. xarelto® may increase your risk of bleeding if you take certain medicines. xarelto® can cause serious, and in rare cases, fatal bleeding. get help right away for unexpected bleeding, unusual bruising, or tingling. if you have had spinal anesthesia while on xarelto®, watch for back pain or any nerve or muscle related signs or symptoms. do not take xarelto® if you have an artificial heart valve or abnormal bleeding. tell your doctor before all planned medical or dental procedures. before starting xarelto®, tell your doctor about any kidney, liver, or bleeding problems. you know xarelto® is the #1 prescribed blood thinner in its class. that's a big win. it is for me. with xarelto® there is no regular blood monitoring and no known dietary restrictions. treatment with xarelto®... ...was the right move for us. ask your doctor about xarelto®. it's saturday, november 21st. good morning and thanks for joining us. i'm chris fwhooun. we have off to a cool start across the bay area. here is meteorologist lisa argen with a first look at live doppler 7 hd. >> we are looking at all that sunshine around the city. from our tower camera you can see the good visibility here, things are improving in the north bay where we did have a little bit of fog. we will be looking at temperatures this afternoon once again, too warm for the end of november. anywhere from 5 to 15 degrees above average. that will bring numbers well into the 60s at our coast with very light winds and even about 69 in san francisco. low 70s return for oakland, san jose. we were at