failure to use available cues and aids to identify the airplane's location. on the airport surface during taxi, and their failure to cross-check and verify that the airplane was on the correct runway before takeoff. >> you could hear an audible gasp. most of the investigative team was sitting there, making eyes like, can you believe they just said that? >> they literally threw out all the directional information was wrong in the first five minutes. >> i scratch my head to understand, after the thousands of takeoffs that these men have done over the hours they have been flying how they couldn't see the difference at the moment they were beginning, as they lined up on the runway. >> they referred to them as these two cowboys, which just -- i mean, really? really? is that necessary? this is supposed to be a professional environment. that's how you talk? >> the ntsb actually put up two photos.