and i think a very good emerging plan to deal with these care backlogs just before christmas. we were quite close to announcing it, but as you might expect, given the needs of the current omicron wave, that has had to be put on hold. i think we will need to go back around to identify what changes we need to make, given what is happening over these three months. what we know is we will need to do about three or four things long—term, so at the staffing issue, but we also know we will need to grow capacity. we also know we need to change, we need to use technology much more effectively. we also know that we need organisations working together more closely so that, for example, you could combine the patient waiting lists of hospitals in a broader area so that you can make best use of capacity. there is a whole bunch of things that we in the nhs know that we need to do to get through these backlogs as quickly as possible. what i think is really important for your viewers to know,
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