This is the september 2, 2020 rescheduled budget committee. Im sandra lee fiber. Fewer. I would like to thank lina mendoza. Madam clerk, any announcements . Yes, due to the covid19 Health Emergency and to protect board members, City Employees and the public, the board of supervisors are closed. However, members will be participating in a meeting remotely. This precaution is taken pursuant to the various local, state and directives. Committee members will attend and participate in the meeting to the extent as if they are physically present. Public comments are on this item. We are streaming the number across the screen and each member will be allowed two minutes to speak. Call 415 6550001. And access code 146 8286649. And then press pound twice. When connected, you will hear the meeting discussion and you will be muted and in listening mode only. Your item of interesting comes up, dial far thre star three ant practises to call from a quiet location, speak clearly and slowly and turn down your television or radio. You may submit Public Comment in the following way. Email to myself, the committee clerk. It will be forwarded to the supervisors and included as a part of the official files. Items acted upon are expected to appear on the board of supervisors agenda of september 15th unless otherwise stated. Thank you very much, madam clerk. Can you please call item number one. Item number one, the administrative codes of the office of the chief medical examiner to include post partum Investigation Services and update these amounts. Members of the public who wish to provide comment shoul mr. Bakowork skiokski, the fs yours. The item was discussed when the city administrator came before the budget appropriations committee. At that point, we presented the fees to the office of the chief medical examiner that we needed to amend some of the fees that did not reflect the current cpi adjustments that are allowed by the controller and so, what you have before you today is that amended legislation to adjust those fees according to cpi, remove some fees for equipment we no longer use and add a few other fees. And that will be charged to outside agencies to the extent we provide testing for them. Chair any comments or questions for my colleagues . Do any of these added fees pertain to individual fees to the medical Examiners Office . Only for outside agencies. Chair thank you very much. And you have your amendments. You distributed the amendments and theyre not substantive, correct. They were provided at the last committee meeting, yes. Lets open this up for Public Comment, then. Can you please open up Public Comment for item number one. Yes, operation is checking to see if there are any callers in the queue. Operations, please let us know if there are any callers that are ready. If you have not done so, press star three to be added to the queue and please continue to wait if youre on hold until the system indicates you have been unmuted. Are from any callers on item number one . There are no callers. Chair i would like to move this as amended. Could i have a role call vote, please. Just to clarify, the amendment was approved at the last meeting and if we could just recommend it to the full board. Chair lets recommend it, role call. role call . Chair item number two. For the acquisition, rehabilitation of atrisk housing located at 270 turk street to the acquisition and preservation programs, including the preservation and seismic safety program, Downtown Neighborhood and Educational Revenue Augmentation Fund for a total amount not to exceed 31. 8 million. Members of the public who wish to provide Public Comment should call 415 6550001, meeting i. D. , 146 8286649 and press pounds twice i. Dial star three to line up to speak. Chair we have Brianna Lopez and miss chan. The floor is yours. Thank you, chair and committee members. We are asking the committee to afford indiscernible . We are asking for preservation of 270 turk street and the item was heard in committee and at the end of july, we made amendments to correctly characterize the loben as acquisition and preservation loan. And were happy to answer any questions if there are any. Thank you very much. Madam clerk, did we hear from the bail on this item . Yes, we did at the last meeting. Chair thank you. It seems like ions ago that we had that conversation. Any comments or questions for my colleagues . Seeing none, lets open this up for Public Comment. Operation is checking to see if there are any callers in the queue. Please let us know if there are any callers to comment on item number two. No callers on item number two. Chair Public Comment is closed. I wanted to give bla an opportunity to add anything. I would just comment that this reflects what miss chan had to say that the legislation before you today incorporates amendments made in committee in july to remove the Small Program as a source of funds from this loan and, also, to add an option purchase to the language in the resolution and we recommend approval of the amended legislation. Chair i would like to make a motion to move this to the board with a positive recommendation. Could i have a role call vote, please . role call . There are three ay session. Chair madam clerk, can you please call item number three. Resolution approving the Municipal Transportation Agency contract number 201901 with Transportation System inc to implement and maintain a new realtime arrival at 88. 9 million for a term of six years with two optional fiveyear terms to cover Software Subscriptions and equipment life cycle, maintenance to commence following board approval. Members of the public who wish to provide Public Comment should call 415 6550001. Meeting i. D. , 146 8286649 and press pound twice. If you have not done so, dial star three to line up to speak and a system prompt will indicate you have raised your hand. Wait until the system indicates you have been unmuted and you may begin comments. Chair today we have with us jason lee and ramos from sfmta. The floor is yours. Im the Program Manager for the next generation custom information system. We launched a realtime launch system and by predicting when muni would arrive, weve seen a rapid increase in outbase emerging mobility modes. Though times and technology have changed, the system is reaching the end of its useful life. In our community outreach, the public told us they wanted more and so to meet these expectations, we didnt want it to simply be about continuing the functioning system that we had. The goal was to transform the way transit agencies interact with customers, using proven Core Technology and position San Francisco to be a National Leader once again. Particularly, as we navigate and cover from the covid19 crisis, better Realtime Communications and with our customers is needed now more than ever. Weve identified highlevel goals focused on the customer experience, quic equitable acce, promoting sustainable transportation, facilitating better travel decisions and rebuilding riderships after covid19. And we are proposing a nottoexceed contract of 89 million with twoway Transportation Systems, which rank the highest out of six for the Customer Information System. The duration is for six years, plus optional terms to cover Software Subscriptions. The sfmt board of directors gave approval on july 16th. If approved, we would seek additional board approval prior to exercising the fiveyear terms. Were planning to launch this systesystemsystem by the end of. This is a communitydriven project. Weve conducted qualitative outreach to shape the features of the Customer Information System. Over 5800 people responded to an online and paper survey available in multiple languages. And to ensure equity and incorporate the diverse needs of San Francisco in the design, we conducted inperson outreach to groups with students, senior citizens, people with disabilities, the business community, the chinese and spanishspeaking community and others. We will continue our outreach efforts into detail project design and we would like the publics input on how we can best communicate information intuitively. We would also like to understand where the public would most benefit from additional signs should funding become available. In our customer outreach, we wanted to find out how the availability content and presentation of realtime information could increase transit ridership. Even with no changes to the underlying Transit Service itself, so we presented a survey response with hypothetical 20minute wait scenarios with different types of realtime information. For example, we compared showing arrival on the thirdparty app and we tested showing an earlier arriving route within walking distance. So the findings gave us key insights. First, we found income has the strongest demographic influence on transportation choice and the greater the income, the more likely one would choose another form of transportation instead of muni. Second, survey finally suggests that target and contextual information can increase ridership and eliminating the influence of income all together on someones decision to ride muni. When presented with alternatives, over 80 of respondents chose muni. This was an improvement ranging from 21 Percentage Points for the lowest bracket to 53 Percentage Points for the highest income bracket. This can help to mitigate a twotier systeme system and helo bring people black t back to trs we recover from covid19. This new system will, indeed, help us to address and recover from covid19 and the new system will improve service awareness, restinreflecting changes in reae and providing multiregional transit information. It will improve Public Safety, encouraging social distancing by showing how full muni is and by having doublesided signs viewable from outside shelters and high ridership locations, as well as displaying announcements in multiple languages. It will make our planning more responsive, providing twoway outbase communications with customers, a new Analytics Platform for ridership patterns and providing more consistency vehicle spacing through a tool that our field supervisors can use to manage. And so now, lets look at the enhanced information the new system will provide. In addition to more accurate vehicle arrival predictions, we will offer dynamic maps showing vehicle positions on buses with onboard digital signs people will know how much time they will have to make their connection to another Transit Route once they arrive at a transfer point and like many other cities with networks, we have a dense system with multiple transit options. Well offer alternate routes. Well offer crowding information so that customers can decide whether they want to wait for another bus with more space. Well provide realtime information about elevator and escalator status, alzheimers as other information. We will provide detours and signs will indicate if a route has been detoured and the route planner will reflect reroutes in realtime. Well tell customers when bart and other services are coming and well ensure San Franciscos diverse population has access to information by being able to post messages in longer such as chinese, and spanish. San francisco residents and visitors will enjoy this through a systemized upgrade of transit shelters, rail platforms and underground stations. The new displays at shelters will be much larger than the current textbased signs and will show graphics and maps. Competitors who also enjoy doublesided signs up to onethird of the shelter locations. The contract will also include maintenance. This shows the future signs five times larger than the current signs. This is just a sample of what we could show here on the bottom. The new system will allow us to much more easily modify the look and feel of the displayed content. Among the transit agencies in the United States, muni has one of the dennest networks. And unlike many other alternatives, Accessible Information is built into the fabric of the new Customer Information System. For example, we will be able to provide information about accessible stops and elevator, escalator status. The new signs will have annunciation capabilities at the push of a button and will provide itineraries on user references. During the Detailed Design phase of the project, we will continue to Seek Public Input to maximize the systems accessibility. And were now going to switch over to the finances of the system. This breaks down contract expenses. The total contract duration of 16 years corresponds to the expected life span of signs where we structure the contract this way to commit the vendor to operations and Maintenance Support for the entire life span. The board of supervisors will have an opportunity to to approe the contract for the two optional extensions scheduled in the sixth and elevnith year of the contract. Contract includes warranty, covering all parts and consumables and rather than just applying signs, the contractor is committed to maintaining them for the entire contract. Approximately 7. 8 million for software and 7. 1 million for upgrading our existing signs. Back in fiscal year 2018, we started setting aside 25 million in onetime funds for the state of good repair project including 14. 8 million in Transit Impact Development Fee funds. We also have discretionary expenditures to phase in the system expansion based on cashflow and funding availability, including 4. 7 million for solar powered sign and 3. 5 million to upgrade subway arrival signs. Pout this shows a comparison of operations of Maintenance Cost for existing system and a oneforone replacement with the new system. So for only about 47,000 monthly in operating expenses incrementally or lets than 570,000 annually, were getting upgraded software and integrated mobile trip planner in payment, a new Analytics Platform and a systemwide sign upgrade. To put this in perspective, if the Customer Information System is able to recapture one of fiscal year 101 2019 ridership,t will be beneficial. We will operate on generating dynamic content while we see needs to post temporary signs. Chair comments or questions. indiscernible . The proposed resolution approves a if you contract between mta and through the Transportation Systems for the next generation customer system for muni. The contact is for additional sixyear ter term subject to the board of supervisors approval. The total contract amount over the 16year term would be 89 million and this is on page 12 of our report. Of that amount, 25. 4 million is Capital Expenditures which would be funded from the mta fund balance, the remainder would be annual operating expenditures that would be funded from mta operating revenues and we recommend approval. Thank you very much. Just to give an example, i may be standing on the platform waiting on the t and may see next t in seven minutes and you look up and it will say next t in 35 minutes. Will it do anything to give us the honest, upfront time to say next t or does it have anything to do with just kind of helping people navigate how long their wait time may be. Thank you, supervisor walton for that question, absolutely. A big focus on this is improving the accuracy of predictions. We know that the Current System has some limitations, particularly in relation to around the start of when trains begin their services or buses begin their routes. And so were focused on making sure that we have accurate predictions there. Thank you, because i think thats important if youre thinking a train is going to come in seven minutes so youre willing to wait and you look up and comes in 40 minutes. Some can say, maybe its safer and better just to walk, quicker just to walk, but if you keep getting different times, it can throw someones day off and thats important. A big focus of our signage was to make it a lot larger and to be able to display graphics so that we can show a map illustrating where the vehicle is located. So we found in our research that gives people extra confidence that the vehicle is actually there as opposed to just seeing a number, so when you see it on a map and you see it moving, you can say, its actually coming. Chair mandelman. Thank you. There is tremendous user dissatisfaction with the current nextbest system. It is i hear it about it a lot and i think we all hear about it a lot, it is unreliable and frustrating to people and this is the same contractor. And so, just wants to understand maybe a little further from the mta how a new contract or the same contractors that have delivered a product that our users have been terribly unhappy with is better this time to go around. Great question. And so. Its not a secret that the Current System is approaching two decades old. And what was Innovative Technology back then is no long