Transcripts For SFGTV Transbay Joint Powers Authority 202407

Transcripts For SFGTV Transbay Joint Powers Authority 20240713

Year, and we are well into that. And one of the things that im not going to go through every single action, because that would take all morning, and president serina would not appreciate that. [laughter] its difficult to contain my enthusiasm. Right . But i did want to talk about a few highlights. And so im going to go goal by goal and just kind of highlight one or two things in each goal. So goal one, strategy c if you have your plan in front of you, strategy c is to strengthen San Franciscos caregiver network, including enhanced support for Informal Caregivers and supporting a robust provider workforce. Our action was to strengthen processes to enroll and support ihss independent providers. Previously the Service Center was operating in a small office with really inadequate space and we used to have lines down the street, even in the rain and things like that. So this is really better. And its also better because our Service Center, being able to serve providers as well as clients is really exciting and having everybody in one place really makes sense, so providers can learn about other services. Often providers are people who might need our services in other ways. And so its helpful to have that. We have completed the transition to Group Orientation which provides a much more efficient process. We used to do it one by one, and we really didnt need to do that. And we are currently working with i. T. To build a texting system so that we can text people messages and things like that. We are aiming to have the system functional by the end of the fiscal year. And the texting system we have started using with some of our medical programs and its proven to be popular. So while not everybody appreciates texts or gets their news or information that way, we find that its really helpful for a lot of our providers. And goal two, develop specialized resources or strategies to develop specialized resources to address specific client needs and resolve complex cases including highrisk conditions, selfneglect behaviors and Financial Abuse. Our action was to launch the San Francisco home safe program. So home safe launched in july 1 with 773,000 in funds from the state. Its a partnership of Adult Protective Services, the Homeless Department and the institute on aging. A. P. S. And the institute on aging provide Case Management and purchase of services for clients who are at risk. Bay they focus on people at risk of homelessness due to self neglect, particularly those coming through the Homeless Department. Quarterly meetings to support this implementation and to help build and expand upon the partnership. In the first six months, 25 individuals were enrolled and were on track with our proposal to the state. Our anticipated Service Levels for the twoyear pilot are 120 clients. And so the programs going smoothly so far. Then goal three is to strategy c is to ensure programs are culturally appropriate for the diverse lowincome adults and adults with disabilities, including the first lgbtq aging out of the closet. And action was in partnership with the office of transgender initiatives to identify and Fund Services to support transgender older adults and people with disabilities. So d. A. S. And the office of transgender initiatives held stakeholder meetings to discuss potential services, which i think was really valuable for us. And this is a community that we are really learning about and of course a community that has very, very diverse needs. And also is a community that is extremely at risk as probably many of you know and read about or you have friends who experience what its like to be transgender in San Francisco or anywhere, and so we really wanted to learn what do people need, how do people feel safe, how can we really help this population, especially the population of older adults. The focus on services and resources that support connection and engagement, because thats what people really wanted. We put out an r. F. P. , the process has been completed, and we have two contracts coming to you later this morning. We are excited about that. While we are going to continue figuring out what the needs of this community are, we feel like this is a really great start. And from our understanding, this is the first of this type of initiative in the country. And then goal four, strategy c, was to facilitate planning processes and implementation of efforts to promote inclusion of older adults and people with disabilities within the broader city community. Action two, launch a San Francisco reframing aging campaign to reframe Public Perception of aging. Many of you were involved in this with us, so its been great. I think the community has really taken up the cause of reframing the campaign ran from october through december with public messaging and advertisements and hopefully all of you saw them through the the city. I think our media people did a great job of distributing the wall scapes and the light poles and all the things across the city. But we also had a robust social media piece too. We are now reflecting on the campaign and really thinking about what the next steps are. We had 3700 people so far take the pledge to end ageism online. We still have more coming in. I talked to people this week who said they were going to take the pledge. Im not sure if they have, but thats continuing to build momentum. We will be reconvening a Stakeholder Group to discuss phase 2, focused on increasing Public Awareness of services. If you remember our first phase was to reach out to the general public and say ageism exists, lets think about this together. And then the next phase is to say hey, atmosphere there are services here that are also there are services here that are really great that an older adult could use, all of that. And thats where we are now. And then the goal five was to sorry, strategy b was to explore strategies to develop and operationallize an equity framework. Our action in this case that we are highlighting is train Adult Protective Services on principles of traumainformed systems and create a staffdriven committee to create a plan for applying principles and practice. So staff have been trained on traumainformed systems and d. A. S. Has two certified trainers on staff. A. P. S. Started a traumainformed system staff group to implement the principles. The real reason we did this, and this is a Movement Across the country, but in San Francisco, its being rolled out across the department of Public Health, and we want to do this in the same way with our direct services staff. And staff are working with people who experienced much trauma and are reexperiencing that trauma. And Staff Experience sonry trauma. Some of them have experienced trauma in their life as well and they are dealing with people in trauma all the time. And its like how do we give staff the tools to really handle that in the way that its healthy for them and where they are taking care of themselves and where we are helping to take care of each other. So its been really i think staff have had really i think positive reaction to the training, and we are working through how to really bring some of these principles into practice, because its complicated, and people are really businessy and busy, but its important to maintain a healthy climate with our staff. And so in our areas of focus january to june, so we are always using the Community Needs assessment to help inform where we need to move. We have thought a lot about equity issues in San Francisco and how we serve people who are serving, who we are not. So one of the things that we learned from the Community Needs assessment is that latino caregivers, adults with disabilities and lgbtq and communities of color are not using our Services Sometimes not using our services in the same way. So we want to convene Community Leaders to discuss service utilizeation and equity concerns and really get Good Strategies from the community about how to do better outreach and maybe how to either design new programs or at least make our programs more accessible for the broader community, and we really have good information. And i want to thank rose and her team for doing the deep dives they did so we have the information and we can say now we know who we need to talk to, and we are going to convene those groups. We have a focus on strengthening outcome object is in partnership with our Community Partners. Just had a conversation about this this morning. I think its complicated because we are asking people to collect data. We want to know, of course, that our programs are impacting people in the deepest and in the best way possible, and yet we are asking our Community Partners sometimes to collect more data or use the systems. How do we balance all of those things together and to get to the best understanding of what impact our programs are having out there. Deep dive reports, we have had some great information, but we will be looking at Legal Services trends in asianpacific islander populations specifically, establish the communitybased conservatorship unit to implement the program we have been talking about and you have been reading about in the paper, and conduct Public Information campaign and develop enhanced outreach path for the community to increase awareness of services, which i just mentioned. So thats kind of the big to do in our second half of our year. Thank you. Any comments or questions for shireen . Martha . Especially around first of all, thank you for the work you did around trying to save as many classes as you could. It seemed like the most appropriate things to do was save the ones that have to do with our Senior Centers. Will the goal of trying to get more of these classes back or that be incorporated into our overall goals . And they sort of are. So i get that they fit into many of our objectives, but im just wondering if there will be a strategy for that to try and identify ones that might be good for our new model, that kind of thing, and try to bring more into the Senior Centers . Im not asking for a specific answer today but just kind of in this context will there be some work on that . I think there are going to have to be conversations around what fits best into our Community Services bucket. So right now, we have preserved these classes for three years. And im sure there will be many discussions in the community about what the best approach is and all of those things. Right now and we didnt do actually any research about where classes should be. We just said right now we are going to preserve the classes where they are. And there has to be a lot more conversation, but its a good question. I imagine so. So thank you for that work. Thank you. The issue of secondary trauma is a huge one. And im just wondering, the training program, is that coming out of the department of Public Health . What resources are we drawing on . Yeah, the department of Public Health took the lead on it and continue to. There are other resources they have brought in. They have brought in consultants to work with them but initially the money was from them, but we can also support it and will continue to. Thank you. Shireen, thank you, that was very comprehensive and a great deal has been done. I have a few comments or questions. Regarding a. P. S. , have we developed we have some programs, and have we been able to enhance the programs that reach out to banks and neighbors and Law Enforcement if they spot any potential signs of abuse . Because often they see them first before they become apparent to other people. So, yes, and im going to ask joel, Deputy Director who oversees a. P. S. And ihss and the guardianship programs to answer that question thank you. I did not see you. Our a. P. S. Director. Good morning. Adult protective services. We provide training on reporting to them. We also have a Financial Abuse unit, and we work with Law Enforcement. And we are also participating in a pilot where we are engaging, interacting with banks so they can report directly to us, some of these concerns, so we can take immediate action on those reports. Thank you. Its very important. And as i said, often the last to know are the people who are immediately affected or most concerned. And often the abuser is a relative. So its very challenging. But thank you. A couple of other questions. While we were just last week, the Mayors Office announced budget cuts. And we have a very ambitious slate of programs, many of which are new or expanded. And do we have any sense yet of how the suggested budget cuts or recommended budget cuts will affect us . So i think as you know, commissioner, usually because we are h. S. A. , and we have a large agency budget, we have those conversations across the three departments of the agency. So we have not yet had that conversation. Part of it is i have not had that conversation and part of it is because i was out sick when we were meeting. But we will definitely be thinking strategically about how we do that. One of the things when we think about the expansion of programs is because of the growth of the dignity fund, and at this point the dignity fund is not touched by those cuts. It could be at some point, but right now thats not on the table. And so we can continue working with the money that we have. And so we are doing that. I know the dignity fund at the moment looks like its going to be preserved. But it can change. Theres always wiggle room. Okay. Well, thank you. Any other comments . Commissioner loo. I read in the paper that the city is asking for funds to help with the Community College classes. Is that true . And also would there be a continuation . Thats what i was referring to as the money we used onetime only money, and we are spending it over three years. But its onetime only money. So its not money that is allocated into the future. We already had an allocation plan that has already been approved. The fouryear allocation plan that we brought before you. So this is money that didnt get spent in this fiscal year that we are able to structure over three years. So its the 216,000 per year over three years. Yes. Its for the classes that are specifically at the Senior Centers that we fund. Thats what that is. Okay. And in the future, if the city cant come up with the money, and they will ask us to use to get the dignity fund to help out im just asking a question. A very good question. Its an ongoing conversation. Thank you. Thank you very much, shireen. Thank you, commissioners. The next item on the agenda is employee recognition, the daas commission. Thank you, rose. The daas commission and executive director Shireen Mcspadden about honor maria morabe from the d. A. S. Office of inhome support services. Come on, maria. You look so excited. [laughter] so excited to be honored today. Come on up. Thank you. Its all good. So, all right. So maria is from Inhome Supportive Services. And i would love for all the Inhome Supportive Services staff to stand if possible. [applause] so ihss is d. A. S. s biggest program. And its literally over half of our staff. And one of the things ive learned about ihss over the years ive been here is that things are never static, right . You think you have caring, or you are doing intake or you are doing reception or you are doing clerical work, and thats your job, but actually what happens is theres change constantly. The state is always saying now do it this way, now do it this way. So one of the big things we are doing this year is electronic verification and that is a huge change. Because i know im preaching to the choir but im actually saying this for the public, and thats that electronic verification is a huge change for providers and for clients. And it means that people who hadnt used Electronic Devices before have to learn to use them. And in San Francisco, we know that a lot of older people and people with disabilities are victims of the Digital Divide and they didnt get brought along when the rest of us did. And there are a lot of people in the community doing a lot of work around that, but we are suddenly hit with this need to put 45,000 people onto this new system. And so i want to thank all the ihss staff and also our contractors who work with ihss like the Public Authority and home bridge, for coming together and working on this. Its a huge lift. But we are going to get there. So with cristas leadership, we are definitely going to get there. So, maria, i wanted to say that first because i know that you have been honored and you are being honored this month in the midst of all this work that is happening around you. And you have risen to the top. So im going to read what your coworkers have said about you. Okay . So maria morabe is a very exemplary and professional employee who is worthy of being recog

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