Joining us, im dan ashley. Im kristin swee. Begin withd give it it. Inan rosa,milk, bags gorin Alameda County, volunteers stood by as people drove up in cars and waited for boxes of food. In san jose the National Guard was called in to load boxes and use heavy equipment to transport supplies. Everyone pitching in. You can see in this video from sky 7 the line of cars waiting for that food. A parking lot nearby was filled with motorists waiting for turn. Abc 7 News Reporter chris nguyen has the story. Reporter at st. Martin of tours, the demand for help visible from sky 7 is simply jarring. Its really hard to see the diversity of the people coming through. Rter residt nelton has been volunteering at this Food Distribution site. Families coming through with small children, cars coming through with multiple families in one vehicle. Then you see the people who are new, theyre uncertain, not sure of the process. Reporter many of whom have nowhere else to turn. Catholic charities has enough food to feed 750 families, but even with that amount, they know its not enough. A struggle to keep up that at times can be overwhelming for some. Its hard to see when cars are broken down. Its only going to get worse. Right now we have to start thinking when people start not having enough money for gas. Reporter Second Harvest of Silicon Valley is preparing up to 20,000 boxes of food every day for Community Partners to distribute. We are doing all we can to bring in the food that folks need, to be able to get it out to drivethru sites. It really tin er to bble to make this happen. Reporter this week the food bank is getting a lift from the 144th fighter wing based out of fresno. Whether its working at a food bank or natural disaster, a lot of these members have been deployed to fires last year, a lot o these members have been deployed overseas. Reporter airmen doing their part in the battle against covid19. Each day were celebrating that win. What are we doing to do provide for everybody in the bay area and why are we doing it . Thats driving the passion behind the work happening here. Reporter as daunting the task, a feeling of hope. I think theres this kindness and gentleness and willingness to support one another thats really important. Reporter and a chance for Silicon Valley to shine in ways it never has before. Eyeopening and startling and incredibly rewarding to know that im in some way making a small difference. In the east bay, cars lined up outside a popup Food Distribution center in oakland long before it opened this morning. The Alameda County food bank opened the popup when they realized the need was going to overwhelm their existing locations. The call volume to our emergency help line increased by literally 1,000 . Pretty much within a week. Reporter the food bank is paying for food with emergency funds, but theyre worried about how long that money will last. If you are in need or someone you know, call 800870food. There was a line of cars for a Food Distribution in the north bay. Santa rosa city schools are offering grab and go meals on mondays and wednesdays. There are nine Distribution Sites where you can pick up breakfast and lunch for your kids for the week. Its incredibly helpful. We recognize that this is a very difficult time for an awful lot of people. Our friends and our neighbors, we have curated a list of local resources to help you find your ally. If you need help securing food or any help at all, there are resources. If youre looking for ways to contribute and help, youll find that there too. All of that information for you at abc7news. Com takeaction. The Alameda CountyDistrict Attorneys Office is investigating a hayward nursing home where 13 people have died. A das Office Spokesperson says the investigation was launched prior to a lawyers announcement that families were considering a lawsuit. 41 residents and 26 staffers at the gateway care and Rehabilitation Center have tested positive for coronavirus. All 13 who died were residents. Other than brief statements, facility representatives have not spoken publicly about their deaths. Dozens of people lined up in their cars for free personal protective equipment distribution in Pleasant Hill this afternoon. You can see the long line from sky 7. The ppe is for people who work at licensed Residential Care facilities for the elderly or adult residential facilities. Gloves, sanitizers, and face masks were given out. No contact was necessary. The supplies were loaded into peoples trunks. They actually had to turn cars away because the ppe ran out. Its still not clear if bay area students will be back in class by fall. If they are, Governor Newsom has indicated that classrooms could look different with new protocols in place. Today abc 7 News ReporterLyanne Melendez visited a San Francisco teacher working from home to see what she thinks and how Teaching Online is for her. Reporter wearing a face mask and protective gloves, it was sort of nice to get out of the newsroom to visit a teacher at her home on the peninsula. Hi, there. Reporter we were greeted by rescue dogs and rebecca the pig. Thank you for inviting us to your house. Youre welcome, thank you for coming. Reporter marisa mar reason necessary teaches a the Harvey Milk Civil Rights Academy in San Francisco. Hi, girls, its miss martinez. Reporter like hundreds of teachers in that school district, shes been communicating with students on the internet. Her 11yearold daughter savia records all her lessons, and baby estrella makes cameo appearances. The lessons are posted on her youtube channel. She also zooms with her kindergartners. I realized theres technology out there, its crazy. Reporter the classroom chicken kevin and leroy the tortoise came with her once schools were shut down. Everyone say hi to mr. Narwhal. Mr. Narwhal, say hi. Reporter todays lesson is about whales. She also expects students to do homework. I want you to give me two or three sentences about facts about the big blue whale. Reporter when she was done i asked how she was holding up. You must be exhausted. I am. Its a fine line of insanity. Let me tell you that much. I dont pay my babysitter during the day enough money, i believe, now. Ive realized that. Reporter she worries about students still without laptops or internet connection. Im really worried about the kids that are in poverty, that dont have what the other kids have. Reporter with regard to Governor Newsoms predictions of what schools might look like going forward, martinez agreed things will have to change. Str os something that has to be play, how we structure our i mean, our bathrooms. Reporter for now shes only focused on teaching through a pandemic. Its nice to see you, remember that i love you and i miss you and i want you to be safe, and i will see you next time. Reporter Lyanne Melendez, abc 7 news. While its not clear if students will be back in class by fall, if they are, Governor Newsom indicated classrooms could look different with new protocols. Today abc 7 News ReporterLyanne Melendez visited a San Francisco teacher and now we also have a different story. It is not clear when life will return to some degree of normalcy with covid19 cases still increasing. With any crisis, recovery has to be on the horizon. Abc 7 News Reporter david louis talked with an expert on Disaster Recovery about what we should expect. David . Hi, kristen. Were no strangers to disasters here in california, whether floods, fires, earthquakes. One organization always responds with a strategy for recovery, thats the American Red Cross. With years of helping victims to recover from earthquakes, wild land fires, and other disasters, the American Red Cross has developed plans to deal with catastrophic events. The virus pandemic is global in scope, in many ways unprecedented. Bay area resident michaelcally man is National Chair of strategic planning. I dont think anyone will go back to life as it was. Reporter people will learn to adapt cleman says. The shortages of certain grocery items will end when businesses reopen and people go back to work, but some sectors of the economy wont bounce back quickly. One is retail. There are others. People involved in travel and tourism, those segments i think will probably take longer to come back because the Consumer Behavior will be different out of fear and also because were going to see a radical drop in disposable income. Reporter panic he says is the greatest weakness to recovery. That can be avoided by clear and focused communications from Service Organizations and government leaders as they articulate plans and as they provide support and resources. He agrees with Governor Newsom that how schools and restaurants operate in the future will change. How people accept that change will be an important aspect of recovery. The issue is what really matters and when we get to this new normal, will the new normal be more satisfying to us than what we had before . Cleman points out urban areas tend to be more resilient, while small communities with fewer resources and lower incomes face a longer recovery. Were live working from home, david louis, abc. David, thank you very much. Tracking your stimulus check. A new tool goes online but its not working for everyone. Plus he said he wont put the check in until may 1st, so we at least have the first two months covered. One familys story as they wait for an economic lifeline. And the Health Care Workers getting a heros welcome where can a healthier heart lead you . For people with Heart Failure taking entresto, it may lead to a world of possibilities. Entresto is a Heart Failure medicine prescribed by most cardiologists. It was proven superior at helping people stay alive and out of the hospital. Heart failure can change the structure of your heart so it may not work as well. Entresto helps improve your hearts ability to pump blood to the body. And with a healthier heart, theres no telling where life may take you. Dont take entresto if pregnant; it can cause harm or death to an unborn baby. Dont take entresto with an ace inhibitor or aliskiren, or if youve had angioedema with an ace or arb. The most serious side effects are angioedema, low Blood Pressure kidney problems, or high blood potassium. Ask your doctor about entresto. Novartis thanks the heroic healthcare workers fighting covid19. Governor newsom says an unprecedented number of people are out of job in our state, 2. 7 million californians have filed claims in the last four weeks. Many have had trouble getting through to the call center at the Unemployment Development Department and he is now announcing those hours will be expanded. The phone lines will be answered 8 00 a. M. To 8 00 p. M. Seven days a week. We hope that helps. A san jose couple is desperately waiting to get their unemployment check. She directs a hospital surgical center, her husband is a plumber, and one month after being furloughed from their jobs, money is really tight. Weve gone through all of our savings. Weve tried to help our family. So its just, you know weve really had to dig in. Weve had a lot of mounting bills. We had to contact all of our creditors and tell them that we werent able to meet our obligations right now because theres absolutely no money. Were down to about a few hundred dollars in our account. Most of the creditors have waived the interest fees. Some of them have not. But for the most part everybody has had an attitude that they wanted to help. Once we go back to work we owe a lot of money, and that uncertainty is really scary. It is for so many people. We wish them all the best. Lawyer ras grateful for her landlord. She says he has renegotiated the rent for the next two months. Shes hopeful her unemployment check will come in the next week or so. If youve tried to track your coronavirus stimulus check online and had an issue, youre not the only one. People are dealing with technical difficulties and long waits on the irs. Gov website. Lets bring in 7 on your side. Michael, youve been hearing complaints about the website . Absolutely. If you go onto the stations facebook page, youll see more than 700 comments, many of those complaints from those who say they tried to get on the get my payment website and were unable to. I decided to check that out. Today i started logging in, over and over again. I went in more than a dozen times. First this morning the connection was really hit and miss. But then at about 12 30 this afternoon, things seemed to change. I got through first time, every time. The opening page looks like this, get my payment. Has an option for those who didnt file a tax return last year, or in 2018. I clicked on get my payment, and that sent me here to a page with a government warning reading, authorized use only. The third page has fields of information to fill out including Social Security number and address. The next page lets people know if they are eligible for a payment and how it will be received. Despite the issues, the irs has 6. 2 million taxpayers able to check payment status. The irs also says the site isnt crashing. Rather, they tell us, users are sent to a waiting room if volume gets too high. April 15th is usually a dreaded day because its a day taxes are due. But not today, not this year. Because of covid19, the deadline has been moved to july 15th. The move will allow taxpayers and businesses additional time to file, to make payments, without interest or penalties. Kristin, dan, its hard to call that a silver lining, though, when youre looking at all of this. But it is nice. Its an indication that were all working together to try to get through this thing. Thats true, good point, michael, thank you very much. Now a story that reflects the best and perhaps also the other side of human nature. Isnt that what art is all about . More from abc 7 News Reporter wayne freedman. Reporter in urban life, messages can inundate us. No parking, no barking. Drill deeper, they r the times. Here at the corner of 18th and castro. People are getting messages to the living. Reporter all things will get better in time. Take care of each other. Weve got this. In terms of messaging, nonverbal as well. Have you seen the honey bears . Since covid19, the artist known as spinx has added to their attire with these images. I think hes taking his iconic image and hes transferring it to our current situation. What does that say so to you . Its on everybodys mind. Reporter spinx is hard to reach but he has instagram and he gave a bit of explanation, quote those boardsup stores are depressing, i long to sit down in a restaurant again, get my hair cut again, go to the art supply store again, until that happens we might as well use these boards as a canvas of art. Could someone care to explain how reassuring hon bears have been unwrapped, ripped off, stolen, defaced . At a time when we look for the best in human nature, were seeing the opposite. Yeah, i think thats uncivil. I wish people wouldnt do that. Reporter steven polkno n an of us, hes a tour guide. People either want to destroy something that someone else has created, or want to create over someone elses creation. Reporter one could argue this is the true nature of public art, that once it goes up, it belongs to the world, we allow that. But when it happens to such gentle messaging . Should we expect better . I think a lot of human nature is changing but its not going to come fast. Reporter thats too bad in this singular historic moment when patience already feels that it comes at a premium. In San Francisco, wayne freedman, abc 7 news. Just look at that, is that another moment of zen . A live look outside, a beautiful day. Oh, oh, oh, ozempic® announcer onceweekly ozempic® is helping many people with type 2 diabetes like james lower their blood sugar. A majority of adults who took ozempic® reached an a1c under 7 and maintained it. Heres your a1c. Oh my a1c is under 7 and you may lose weight. Adults who took ozempic® lost on average up to 12 pounds. I lost almost 12 pounds oh announcer for those also with known heart disease, ozempic® lowers the risk of major cardiovascular events such as heart attack, stroke, or death. It lowers the risk. Oh and i only have to take it once a week. Oh oh, oh, oh, ozempic® announcer ozempic® is not for people with type 1 diabetes or diabetic ketoacidosis. Do not share needles or pens. Dont reuse needles. Do not take ozempic® if you have a personal or Family History of medullary thyroid cancer, multiple endocrine neoplasia syndrome type 2, or if you are allergic to ozempic®. Stop taking ozempic® and get medical help right away if you get a lump or swelling in your neck, severe stomach pain, itching, rash, or trouble breathing. Serious side effects may include pancreatitis. Tell your doctor if you have Diabetic Retinopathy or vision changes. Taking ozempic® with a sulfonylurea or insulin may increase low blood sugar risk. Common side effects are nausea, vomiting, diarrhea,