By John Hyde2021-02-08T14:27:00+00:00 A body representing claimant interests has demanded that insurers immediately hand over savings after a year in which claim numbers plummeted. The government’s compensation recovery unit – regarded as a reliable measure of claims trends – recorded a 47% drop in claims across the board in 2020, from 843,000 to around 445,000. Motor claims fell 46% to 356,000, while employer liability claims were down by 60% in 2020 mainly due to the effect of the pandemic and more people working remotely. The figures were obtained by the Association of Consumer Support Organisations (ACSO) after a freedom of information request. The pattern of falling claims numbers continued towards the end of 2020, with 172,000 injury claims registered in the final quarter – a fall of 26%.