Vice president of the americas Vice President at cisco. [applause] i was wondering if you would applaud so thank you for that. Good afternoon. Our purpose is to power and inclusive future for all. A Technology BasedSolutions Drive the ability to address critical challenges and communities, power hybrid work, transform infrastructure and cities you to secure the networks that run it all to ensure they can be deployed it takes forward thinking policies that foster innovation and emerging digital technologies. No matter how remote with the networks that bind to the the se channels of communications openness and competition or a world where ai propels us forward and does so responsibly they emerge as foundational pillars shaping our society, economy and governance. To fulfill the potential of this moment right to size investments in government policy and Research Innovation security and procurement should lead the way. At the heart of this critical discourse is the federal Communications Commission and its pivotal role shaping with innovation inclusion and investment are also ensuring the transparency and accountability where the challenges are significant as the opportunity as the fcc has a lot on its plate and knows that this new chapter requires more foresight, collaboration and most of all a balanced approach. To have access to Affordable Service as we work to propel the Program Forward to help the schools and libraries get affordable servicing secure telecommunications and Internet Access and as we work to cement the Global Competitiveness by freeing up spectrum of fostering spectrum sharing and accelerating Research Development the fcc has been and will continue to be a critical partner thats why it is my honor to introduce to the intersect stage the commissioner anna gomez a trailblazer in the Telecommunications Policy world playing pivotal roles in key public sectors and commissioner gomez brings a deeply personal commitment to bridging the Digital Divide in advocating for highspeed broadband accessibility for every person in every community regardless of geography or income. The leadership of the federal level ranges from issues as diverse as Public Safety communications to International Spectrum negotiations. The Technology Challenges facing the United States will you all please join me in providing a warm welcome to the intersect stage commissioner anna gomez . [applause] lets pretend this is your first time in front of an audience of technology professionals. Im sure its not but we love having you here and appreciate. Your arrival was eagerly anticipated might be an understatement. You filled out the commission and are joining a majority of. I want to start because everybody here whether they know it or not has issues before the fcc. Why you assumed this role the role of the fcc and the role that you would play as a commissioner and what your priorities are, tell us what its meant to you coming into this office . Thank you again for having me and i want to point out that ive known you for almost 30 years that ive been and im just delighted to see how well you are doing. I would like to talk about my regulatory philosophy which im still finessing so i have a bit to go but overarching lay, i want to ensure competition drives vibrant innovation for the good of consumers. What that means is ensuring the users in the United States are connected to highspeed broadband and that its affordable and means having beans havingspectrum for new ane services. Ensuring Public Safety has the resources it needs to meet its mission and also that consumers have access to services that make them safe as well. On the media cited means protecting localism and making sure that we have diversity and competition in the media marketplace. I particularly want to make sure that we take all of our actions of keeping in mind how it affects historically underrepresented communities and so thats basically in a package where i come from. Let me ask about a couple of issues that youve mentioned in that framework one is spectrum and another is Affordable Access to broadband, both very much in the news largely through no fault of the commission but through some action or inaction is better to describe and issues ranging from disputes on how much Broadband Connectivity we should have as we take off from the runway and a lot of issues in between that and at a high level, what are some of the things you would like them to Pay Attention to in the spectrum debates and whats coming up at the fcc or what should we be urging congress to do to make sure the spectrum is unlocked for the best uses. Theres been this amazing thirst for spectrum for new and Innovative Services and its not slowing down. If there is a constant search for finding ways to repurpose the spectrum. Theres a lot of Different Services that rely on the spectrum from the normal mobile broadband now to satellites, science issues. I just got back from dubai. I was there for the first week of the confidence where all of the issues were front and center and one of the items because the fact that we are looking at a framework for allocating spectrum and how will be allocated for these particular uses so spectrum is a big deal and im glad you raised to the authority. The pioneered options as a way to efficiently assign spectrum licenses and it is a much faster process in the traditional during a beauty contest between the different license applicants and because the authorization expired and congress hasnt reauthorized it theres a lot of work the commission cannot do in order to prepare for additional spectrum and every day that goes by that we dont have that authority its going to put us further and further behind in terms of new licenses for new services. You mentioned the importance of those two license use of Spectrum Mobile broadband that we all rely on from different providers so i want to ask about that balance and how you are looking at the need to make sure that innovation we all benefit from ranging from Garage Door Openers and Baby Monitors and everything in between how do you view the role in terms of allocating the license and unlicensed to make sure theres innovation in both areas . We need to find the appropriate balance and they did to take action when it allocated the van which was unprecedented to have that much spectrum allocated and larger bandwidth unlicensed. That was one of the items we did very well at the communication conference that remained for the Wifi Services which is important not just because they are bringing in the next generation of wifi that needs to keep up with of the highbandwidth broadband but also because its so important to maintain for equipment making it lower cost and more deployed so very pleased with the outcome of the good work the delegation did at the wrc. Which is something since the president plucked you from one role where you were heavily involved to another where you are still heavily involved im sure that was particularly pleasing to see that work continue. You also mentioned broadband as part of your portfolio on board at the commission. The news of this week is the potential end of a very Important Program that made affordable broadband available to address that Digital Divide and i think the commissioner has announced that tomorrow is an unfortunate milestone should congress not act between now and tomorrow which is probably unlikely what should we be thinking about the importance of that program and other programs that congress may or may not move forward and what should we be asking congress to do to continue to address the Digital Divide . So glad you raised this question and i do hope that Congress Passes the current a bipartisan bill that has been dropped to provide funding to extend the programs. It provides support to close to 23 million households nationwide all over the country, rural, tribal, everywhere. Of these are folks that qualify under the program and we believe we will run out of funding sometime at which point there will be no more support for these households. Im very concerned about it for some reasons we want to make sure every user is connected. Its so important for participation and society and our economy. Its important for finding a job, applying to college, doing homework, doing remote school, telehealth, seniors. It is central to our lives now that of those who cannot to be connected are going to fall further and further behind. For me though i also want to make it clear there is broad thd effects on the economy because you dont know what kind of innovation youre going to bring from that one student who would not have that connection but somehow is able to create some type of online product that becomes the next, i dont know, google. Also telehealth reduces the cost to medicare and medicaid by 23 . The majority of subscribers are seniors in high costs to serve. For that reason they tend to be higher priced despite the universal Service Goals and we need to make sure that the companies that are providing the services are able to continue to provide the services in addition to spending tens of billions of dollars throughout every corner of america we need to make sure that those are sustainable without subscribers they wont necessarily be sustainable so we are looking at you downstream affect losing the support for 23 million households that could have a significant effect on the economy. It would be good to see Congress Take some action there and a lot of communities i think close to half of the Program Participants are military as well so definitely important for the nation. Want to ask about two other areas important to the Tech Industry that theyve recently stepped back to and one is cybersecurity and the trustmark. I was pleased to participate and we will hear later who convened the group at the white house the fcc and power to to move that forward so tell me about this later security efforts and how important you think those are. Im very excited about the trustmark. If they put out another proposed rulemaking that would create much like the Energy Star Logo that means that it makes standards for cyber hygiene and it also had a qr code to find out more about the manufacturing of the product itself and how secure it is. I think it could become a real Competitive Edge if it is adopted widely innovative consumers actually accept it as something that is trustworthy. Im excited about the industry is excited about the trustmark and i think that it could be a good Publicprivate Partnership between the fcc and manufacturers to lead to better cyber outcomes. Its a voluntary program so what you want is to be Market Driven and to make sure that it succeeds through wide deployment. We look forward to helping support that program and it is as you said a competitive differentiator for companies to use to inform consumers about the care they take with the manufacturing of the deployment of products. The last technology question, not surprisingly given what weve been talking about all day, ai. Weve seen fcc engagement with aia in the headlines this week helping track down a robo call callerwho enabled ei to be usedo spoof the president in a political primary. When you and i were baby lawyers back in the day at. [laughter] i think there are several ways we are looking at ai. Both its benefits and its risks. And in addition to looking at it how it encourages robocalls or can be used for robocalls to mitigate against robocalls and robotech looking for an accessibility point of view lot of work being done with ai and speech recognition the Advisory Council is looking as a working group on ai. The potentials and risks with ai. The chairwoman to announce she circulated and voted to approve a declaratory ruling that artificially or faked of voices using Artificial Intelligence are covered under the telephone Consumer Protection act. They are prohibited without prior consent. This will help ensure consumers are not subject to fraud. And really harassment through these terrible robocalls and robotech strip. In addition there is a lot of talk about looking at it for classroom management. There is a lot of good and interesting uses for Artificial Intelligence that i think we are going to see develop more and more. And of course we need to be careful about the risks and make sure its used responsibly. But how industry can help, for me ive been on a mission to educate myself as much as possible on ai because im not an expert. I just went to a conference this weekend one of the professors said that professors like to say i dont know anything about this, but. [laughter] and i want to stop having to say i dont know anything about this, but. Look forward to helping on the Educational Mission we are so lucky the president picked you to fill this role at the commission please join me in thanking fcc commissioner ana gomez. [applause] [background noises] please welcome claire ceo salesforce ai Global Technology correspondent at alex rios. Hello everyone. Everyone here has been drowning and ai hype for a year now. Its going to save and revolutionize the world at its winter revolutionize the world and kill us all. I dont remind either i want us to stop in some real practical round and how people are practically using a isa maybe kick us off our vulgar thousands of clients what are some of the surprising ways and uses you have seen . What a fascinating time. I feel like its 1998 for ai. We are starting to simple use cases but so much of the potential and some of the risks are still to come. Its her tremendous learning moment for everyone whether youre in the public sector, private sector academe is an exciting time for there is tremendous opportunity for ai to really benefit all kinds of people from around the world and certainly in our country. We are very fortunate to be in a pole position in america when it comes to ai. In terms of what were seeing we are seeingfrom customers andy interesting reverie Enterprise Customer and Small Businesses were hearing everyone start the same question which is how do i trust her generative ai . Both from data privacy and security since as well as ethics as well as understanding this a black box input generates an output given ai and generative ai in particular is not deterministic it is statistical. The same exempt prompt you put in can output Something Different every simple time you ask it. So thats a new paradigm for software its a new paradigm for technology that everyone is going to have to get used to. The number one question is trust. This also happens to be our companys number one value. How we engineer trust into the product and help our customers deploy ai in a safe and secure way that respects their data privacy and security . That is number one. The number two question is companies felt underwhelmed by the earlier investments in the last big trend around the blockk chain and the meta verse. So this time around in the economic environment every ceo what is the Business Case for ai . Brennan, training on the large language of models can get really expensive. There has to be a Business Case in mind with its bright driving productivity increase in the sales out bogus driving efficiency there has to be a Business Case there. And then the third question and its a really big one is how do we drive change . Especially if youre Bigger Company the more employees you have for. Like People Management question you can buy whatever tech you want but you also have to change people and train people get them ready for. You could mail the trust part you got the best data privacy Data Security with ai. You can have the Business Case but then how do you read trained re skill in upscale all of your employees . Thats a very tall order went to the 90s how to teach everybody in your company to use internet. Its very difficult it doesnt happen overnight. It cannot be topdown or bottomup it has to be both but it has to be the Company Enabling a secure environment for employees to test and learn and experiment and get really comfortable with these technologies. Just with email in the 90s. Then its incumbent on individual line managers and employees i cant do the job without learning email without using the internet. The same question is to be asked by every employee every american today in regards to ai for. Theres a lot to unpack there. Maybe it lip service and safety issues weve had some discussions around that already today. What do developers have to have in mind when it comes to