the azov style complex is surrounded by russian troops. it is constantly being shelled. but rather than storm the facility, russian president vladimir putin has ordered a blockade that in his words a fly can't even get through. hundreds of men, women and children are believed sheltered inside with no way out. their only protection an unknown number of ukrainian fighters vowing to stand their ground. now not far away, the grim discovery of more suspected graves. mariupol officials estimate 20,000 city residents have died so far, many of those bodies now believed to have been dumped in those long trenches you see there at the top of your screen. despite president putin's boast of, quote, liberating mariupol, ukraine denies the city has fallen and it's bizarre if that's what liberation looks like. the u.s. president joe biden says he has doubts about the kremlin's claim. >> it's questionable whether he does control mariupol. one thing for sure we know about mariupol. he should allow humanitarian corridors to let people in that steel mill and other places buried under rubble to get out. >> civilian evacuations from mariupol have been extremely difficult from the very start of this conflict. now they're almost nonexistent. fewer than 100 people were able to reach the relative safety of zaporizhzhia on thursday. the mayor says many more are desperate to leave but cannot. >> translator: there are still 100,000 people in the city who for the second day in a row are waiting for evacuation, and they give us just a tiny number of buses. like it was yesterday. they said there would be 90 buses but 7 of arrived. >> let's bring in isa soares who is live in lviv in ukraine. >> thank you so much. an unknown number of civilians and ukrainian fighters have been sheltering in that azov steel factory you were mentioning there. they've been there really for weeks. the owner says the situation inside is growing increasingly desperate with food as well as water running low. have a listen. >> when the war started, we have stocked quite a good stocks of food and water in the bomb shelters and facilities and the plants for some period of time the civilians, they were able to use it and basically survive on that. unfortunately, all the things, they tend to run out, especially the food and the necessities. so i think now it's close to a catastrophe. >> it's believed about 10,000 people worked at the steel plant prior to the invasion. the company has an employee hotline and about 4500 employees have checked in. but another 6,000 people are unaccounted for as per the ceo speaking to cnn. well, constant bombardment has really been a way of life for many left in ukraine's battered cities. russian as well as ukrainian forces battle for control while civilians find themselves really in the middle, huddling for safety. our ben wedeman takes us to the basement of a bombed out heater where people are finding shelter and really little else. >> reporter: and it begins again. hell rains down. a dozen people are hiding in the basement of a bombed out th theater. "let it stop, oh lord," he says. now there is incoming. a white flag hangs outside to no effect. the theater above has been bombed and bombed and bombed again, yet they stay. too poor, too old, too frightened to flee. nina, 9 years -- 89 years old hn here for five weeks. "i want to go home, she says. i've suffered too much. i've seen the fire and the smoke. i've seen it all. i'm scared." nina's plea simple. "help us, help us." her daughter ludmila struggles to comfort her. "we're praying to god to stop it," she says, "to hear us." ina says "i have nowhere to go. i have no friends, no relatives." with the shelling intensifying, volunteers are finding it hard to deliver food. as russian and ukrainian forces fight for control of the town, there are people down there praying as hell rains down. ben wedeman, cnn, ukraine. >> just so much heartbreak. well, the primary combat unit of the russian army is the battalion tactical group or btg. they believe 85 of the groups are in ukraine with three more added over the past 24 hours. the u.s. admits it doesn't know where they all are, but they have seen a steady increase in russia's strength in the donbas. now ukrainians have no illusions about what will happen if they surrender. ukrainian military intelligence says it intersected russian communications giving an order to kill ukrainians, p.o.w.s, specifically those in the luhansk region. have a listen. >> translator: what can i tell you, damn it? you keep the most senior among them and let the rest go, wherever. let them go forever, damn it, so that no one will ever see them again, including relatives. >> and cnn cannot verify the authenticity of that recording. i want to take a closer look at the military's strategy as speck of this war. we're joined by retired army major general mark mccarl. thanks for taking the time to speak to us tonight. i want to discuss where we left off. that's the addition of more battalion tactical groups. what difference would this make on the ground, as well as the challenges it may pose for the ukrainian forces? >> isa, it's extremely significant, because it characterizes the change in tactics of the russians as we remember three weeks ago, the russians staged what some folks would call a blitzkrieg to kyiv. the russians were unsuccessful. now with the change in tactics, the russians have accumulated sufficient forces. the forces are put together in these btrs, these battalion tactical units. and what i suspect is the tactic of choice for the russians is slow, methodical movement into eastern ukraine, taking out centers of resistance. there is no rush on the part of the russians, except perhaps to get to some place that could be deemed a level of success in anticipation of the may ninth commemorative victory celebrations. that's the change. and the russians again have the time. the russians have the resources. the russians are close. russia is contiguous with eastern ukraine. and the russians have one other benefit, and that is that a significant part of the donbas region as a result of russian and russian partisan activity in 2014 is under essentially russian control right now, and there are ukrainians who are sympathizers with the russians that make it doubly difficult for the ukrainian freedom fighters to gain traction in that part of the country. >> yeah, and on that point, in fact, clarissa ward, our correspondent had a report tonight that was very much on that. she spoke to some ukrainians who actually were blaming the u.s. really. so it's very difficult for ukrainian troops on the ground. it's very gray, and it's not black and white, as many expected. let me ask you though, general, about the situation in mariupol. incredibly dire. president putin said in the last 24 hours that russian troops are not going to storm that plant, but instead they're going to block it, so no fly i think he said can get through. i mean, what's putin's strategy here? >> oh, my gosh. it's consistent with putin's history, both his own career that adamo in his presidency of russia and really goes back to an understanding of putin and putin's family experience in leningrad. that's st. petersburg. it was all about siege warfare. and it shouldn't be any sort of commendable statement on his part that he's not going to drive in to maricopa and bomb the heck out, at least now of the steel mill. instead, he will put this corridor of steel and russian forces around that steel mill, and those parts of mariupol that still offer resistance. that is nothing but siege warfare. the germans did it to the soviets at leningrad, st. petersburg for 900 days. putin's father was up there in leningrad. became one of the heroes of the soviet union. but that was siege warfare. putin knows it's effective. and i guess he got some kudos from around the world by expressing this sympathetic statement that he would not immediately go in and annihilate the freedom fighters of the ukrainians in the steel mill. >> yeah, he probably knows exactly what they would face from that -- from the ukrainians on the ground and the fight that they will put up, and the impact that have on their troops. where does this leave the ukrainian forces and the civilians still holed up inside? any chance of them getting out as they start to run out of food, start the run out of ammunition here? >> if the reports that we received thus far are even semi accurate and we have thousands of civilians, ukrainian civilians holed up in that steel plant in the tunnels that are underneath the plant, and as well the ukrainian freedom fighters, but that food, water and ammunition are almost completely gone. those ukrainians don't have, quite frankly, much of a chance unless -- i use this phrase a couple of nights ago -- somehow the great cavalry out here in america, we call the cavalry rushes in and saves the day. but there isn't any cavalry. there is no ukrainian unit within striking distance that can break that siege. there's no credible ukrainian air force that can provide air drops of additional supply and ammunition into the steel plant. so unless there is a miracle, it appears that in due time, the ukrainians will have to surrender. and what that means nobody knows. and as you suggested, at least with that snippet of information, that radio communication is accurate, it's going to be a horrific event. but it typifies the manner in which the russians have waged this war, this atrocity in the ukraine. >> yeah. and so many of them inside that steel plant, general, are refusing to lay down their weapons, yet the russians say three to four days. many think it may be much longer because of the size of course of the complex. retired u.s. army major general mark maccarley, really appreciate your insights, sir. thank you, general. >> thank you. well, as the russian military moves through ukraine, they are leaving more than really destruction and heartbreak behind. our phil black shows the dangerous weapons that remain. >> reporter: weaving through the trees, this brave stretch is carrying delicate cargo. not the wounded, but something with the potential to seriously wound or worse. they're collecting the active munitions russian forces left behind. this forest is scarred by battle. there is blackened earth and splinted trees pretty much everywhere. ukrainians say the rockets rained down on russian positions here. this is what's left of a russian weapons system. they say the battle may have lasted hours, but the cleanup will take much longer. here among the natural debris lies the dangerous end of a russian rocket. the soldier says it's filled with cluster munitions. those weapons are banned by more than 100 countries. this one standing proud shows why they must work quickly. when the soldiers last saw this damaged rocket, it was lying horizontally. someone, foolish, lucky, and unqualified has lifted the warhead so it now points to the sky. the professionals carefully stretcher it away and add it to their growing collection. that was a single 500-pound bomb, and that's how you make it safe, according to this disposal team. they've got two more to go. their air delivered bombs recovered from a downed russian aircraft, and they're going destroy both at the same time. the big ones are easy to find, and you get the feeling fun to destroy. most of the effort hunting down mines and other abandoned ordnance is painfully thorough, careful work, scanning and prodding the earth with intense focus for hours at a time. but there is urgency too, because discarded and deliberately planted weapons are harming people weeks after the russian left this territory. this truck hit a mine north of kyiv, incinerating the driver. this emergency vehicle also ran over something explosive, injuring eight on board. there are many painful legacies to russia's brief presence in this part of the country. ukrainians are working to ensure this one doesn't endure. phil black, cnn, in ukraine's kyiv region. >> and i'll be back with more from lviv in the next hour. but for now, i want to send it back to michael holmes in atlanta. michael? >> good to see you. thanks for that. we're going take a quick break here on the program. emotions boiling over in shanghai as residents are forced into a covid lockdown. we'll have a live report when we come back. also, a potential kingmaker in the french presidential race. how a candidate who didn't qualify for the runoff could tip the scales in sunday's contest. we'll be right b back. at jp morgan, the only definition of wealth that matters is yours. it can be a smaller house, but a bigger nest egg. a goal to work toward, or the freedom to walk away. with 200 years of experience, personalized advice, and commission free trades on an award-winning app, we are working for you. planning. investing. advice. jp morgan wealth management. what if you could have the perspective to see more? at morgan stanley, a global collective of thought leaders offers investors a broader view. ♪ we see companies protecting the bottom line by putting people first. we see a bright future, still hungry for the ingenuity of those ready for the next challenge. today, we are translating decades of experience into strategies for the road ahead. we are morgan stanley. 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(music) who said you have to starve yourself to lose weight? who said you can't do dinner? who said only this is good? and this is bad? i'm doing it my way. meet plenity. an fda -cleared clinically proven weight management aid for adults with a bmi of 25-40 when combined with diet and exercise. plenity is not a drug - it's made from naturally derived building blocks and helps you feel fuller and eat less. it is a prescription only treatment and is not for pregnant women or people allergic to its ingredients. talk to your doctor or visit myplenity.com to learn more. shanghai reported 11 covid deaths on thursday. that brings the death toll to 36 in the latest outbreak. frustrations, though, boiling over as the city has been on lockdown for weeks thanks to china's zero covid policy. and that is taking a massive toll on residents and expats, with no clear end on when the lockdown will be lifted. let's bring in cnn's beijing bureau chief steven jiang. given a city of shanghai, that is not a big death toll. yet the impacts of this policy enormous. >> that's right, michael. as you mentioned nightmare in shanghai seems to be never ending despite propaganda's portrayal of an orderly and effective lockdown. for day, government officials have said they're dividing shanghai into three different categories, people in high or medium risk areas where they have positive cases or close contacts in their communities will have to remain sealed in their homes. but people in low risk areas are technically able to move about in their districts. but for the most part, that really has not happened because of the authorities' worry of continued emergence of new infections if they're letting people out of their apartment complexes. and at the same time, of course, we are seeing them continue to ramp up their roundup effort of all positive cases and close contacts, now of course with that no exception allowed rule, they're rounding up more and more senior citizen, some in their 90s. many in wheelchair by forcibly removing them from their homes. in one instance, dragging somebody out of bed in the middle of the night sending them to government-run quarantine fa swrilts they are often very cramped and primitive conditions. despite repeated pledges from the authorities, many residents in the city still facing severe shortages. and even those who have received the government handouts are now reporting new problems, including many of their items have appear to have past expiration dates or problems causing health issues, including food poisoning. all this management resulted chaos is really in a way uniting millions of residents in the city, regardless of their age group or social economic background or their political views and frustration with many of them increasingly asking how is it possible to go hungry or even dying due to lack of access and food and medical care in china's wealthiest and biggest city. the answer is quite clear, because the country's strongman leader has decided zero covid is the way to go, and it's here to stay. michael? >> steven jiang there in beijing for us. now in the united states, the debate over mask mandates continues. starting friday, masks will be once again required on public transport in los angeles county. health officials cited cdc guidance that contradicts the reason federal court rulings striking down a mask-free climate on mass transportation. now dr. anthony fauci says the courts should never have been involved. >> for a court to come in, and if you look at the rationale for that, it really is not particularly firm. and we are concerned about that, about courts getting involved in things that are unequivocally public health decisions. this is a cdc issue. it should not have been a court issue. >> the u.s. department of justice on wednesday appealed the federal court ruling that struck down the mass transportation mask mandate. the two french presidential candidates are about to make their final pitches to voters ahead of sunday's runoff. president emmanuel macron will hold his last campaign rally a few hours from now. in a speech to voters near paris on thursday, he warned against normalizing far right ideology in france. his far right opponent marine le pen will hit the campaign trail in northern france. friday is the last day of campaigning before voters head to the polls. the contest is a rematch of a presidential runoff in 2017 when mr. macron easily beat le pen. but this time around polls suggest a much close erase, even though the president still holds a small lead. mr. macron and le pen are going into the runoff after winning the top two spots of course in the first round of voting. but a candidate who ended up third in that round is now emerging as a potential kingmaker in the presidential contest. cnn's jim bittermann explains. >> reporter: he didn't win, but he didn't exactly lose here. jean-luc mellenchon came in third. the french system not good enough to make the runoff round for the presidency, but he did manage to garner more than 20% of the votes cast, votes that could make the difference in sunday's election between incumbent president emmanuel macron and right wing candidate marine le pen. so for days now, analysts have been pondering which candidate the melenchon supvoters would support. melenchon made it clear how he feels, saying four times in his concession speech that his voters should certainly not choose le pen with her anti-immigrant, anti-europe policies but he did not suggest they should vote for macron, which leaves it an open question which way they'll go. >> even if there is a lot of anger, macron has a attitude that is clearly anti-le pen, society favorable to immigration when actually marine le pen is extremely opposed to totally open society and immigration. i believe at the end of the day, will abstain and vote macron. >> reporter: many may abstain or cast ineligible ballots. but what melenchon and his party are looking forward to more importantly is what the french call the third round in the elections. the elections in june to determine the makeup of the french legislature. melenchon said himself this week that if his supporters win enough seats in the parliament, he would be happy to serve as prime minister. happy about that as well would be a long-time melenchon supporter who is already a deputy in the parliament. danielle obano says it's hard to think many would vote for le pen. but they're sufficiently angry with president macron that even should he win reelection, melenchon's left party will try to impede plans. >> as much as possible, despite him having presidential power. we could use all the tools inside the parliamentary box, despite being a system that gives a lot -- too much power to the president. >> reporter: in the end, which direction the melenchon voters could go could be crucial in determining who is the next president of france. a few weeks later the same voters could produce a legislature that could be very frustrating for presidents five years in office. jim bittermann, cnn, paris. and a programing note. as french voters go to the polls on sunday for the second and final round of voting in that presidential election, do join us sunday, 8:00 p.m. paris time, 2:00 p.m. in the eastern united states for our special live coverage of the french elections right here on cnn. coming up here on cnn newsroom, ukraine has been pleading with the west for heavy weaponry. now the u.s. rushing some of its biggest guns to the battlefield. also, the horrors of war through the eyes of a teenager. how the conflict is taking a toll on ukrainian youth. we'll be right back. 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ivan says his friend was killed by russian shrapnel as she tried to escape the city. the cross bearing katia's name was made by his grandfather, who dug this shallow grave because they couldn't store the bodies at the hospital. >> translator: i can't take this well when i see this. i cry but i'm not showing this. i feel weak, weak because i cannot do anything. >> reporter: ivan is 16 years old. in two months of war, he has witnessed the innocence of childhood die before his eyes. watching ivan makes you wonder how a teenaged mind copes with the horror in front of him. his family says to understand, we must see what they experienced. ivan's family never left this backyard shed for more than 30 days while russian troops occupied the city. ivan's grandfather and father showed us how they survived on nothing but homemade bread. so basically, they would take the grain, the raw grain and grind it down into flour, or a version of flour. and then they would make their own bread in this oven. and that's what they lived on for more than a month. >> reporter: five adults and four children hid in this underground bunker. this is where ivan heard weeks of artillery blasts and cries for help. the sounds of war that will haunt survivors forever. >> translator: i slept here. my sister and my mom slept here, and another family slept here too. we tried to curl up here and sleep together. sometimes when things got really scary, our dads would come down and stay with us. >> reporter: ivan's grandfather sergei says russian soldiers told him the family would be killed if they tried to escape. police say more than 50 people were killed here, many of them shot as they tried to run away. the death toll is expected to climb. how frightening was this experience for you ? sergei is stoic as we talk about surviving the russian siege. but there is one question that pierces his heart. do you worry about your grandchildren witnessing this war? grandfather and father know their children will never be the same. why do you feel it was important to be here at this moment? >> translator: so people can see for themselves. the whole world should ski how the russian world comes and kills civilians for nothing. >> reporter: when you get older what do you think you'll remember about this moment and this day? >> translator: i'll remember everything. i'll remember every day, and i will tell my children and my grandc grandchildren. i will remember this all my life. >> reporter: he is a teenager who refuses to look away from the raw reality of this war. ed lavandera, cnn, borodianka, ukraine. just ahead, fresh clashes have broken out again today between israeli police and palestinian protesters. we'll get the latest from jerusalem when we come back. nice suits, you guys b blend right in. the world needs you back. i'm retired greg, you know t this. people havave their money just sitting around doing nothing... that's bad, they shouldn't do that. they're getting crushed by inflation. well, i feel for them. they're taking financial advice from memes. 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[ expletive ] to swerving toward a pole. jesus. watch the bicyclist on the right almost get hit before the driver takes over. sometimes it seems the tesla doesn't want the driver to take over. i'm trying. this driver had to hit the brakes when the tesla didn't understand a detour sign. ok. here it almost hit a truck. obviously, i had to take over. and here it swerves into an oncoming lane. look at that! often, the tesla doesn't know what it wants to do. what is it doing? or just doesn't know how to turn. jesus, oh my god! tesla's full self driving software for drivers and pedestrians, it's unsafe at any speed. tell congress to shut it down. and this just coming in to us here at cnn. new clashes have broken out between israeli police and palestinians at the al aqsa mosque compound in jerusalem. the site has been a violent flash point over the last few weeks. hadas gold joins me on the line from jerusalem. haddas, bring us up to date on what has been happening. >> they've been on edge for at least a week as we've seen period clashes and violence ranging around the al aqsa compound, which is also known as the temple mount. it's incredibly holy to muslims and jews. videos we're circulating online show hundreds of palestinians throwing rocks towards jewish forces and police using hand grenades and tear gas back at them. this morning around 4:00 a.m., they say during one of the prayers, they say hundreds of rioters, some of them masked, some were holding hamas flags began throwing stones and fireworks. this is similar clashes you've been seeing in other days. the police say what they call the non-stop stone-throwing included some being hurled back towards the western wall. this is where jews traditionally pray as jews are not allowed to go up to the compound to pray, and most jews pray at the western wall. police forces say they had to go in to disperse demonstrations. the red crescent says 27 people were injured, two of them with serious to moderate injuries. right now things seem to be calming down, although there is still a whole day ahead of us. later, we did see videos that a tree on the compound also caught fire that was giving off big plumes of smoke. it's not clear whether this is from fireworks or tear gas. today is the third friday of ramadan. it's also the last day of passover. this is a unique year where the holidays of ramadan, passover and last weekend the western easter all overlapped. that hasn't happened since 1991. so there was already sort of a sense of anticipation about this time period. there has also been a series -- it's been a tense series of weeks in israel and across the west bank for some time after those attacks that killed 14 people in israel. the israeli military have increased its raids in the west bank, and at least a dozen palestinians have been killed by israeli forces as a result of what israeli forces have said were violent situation. and just the night before last, rockets were fired from gaza into israel. it's the second time rockets were fired in a week. israel and the military respond with what they called the most significant air strikes since the 11-day war. keep in mind it was clashes and violence and tension in jerusalem, like we're seeing right now that helped spark that 11-day war. but i do have to say it doesn't seem like at the moment militants in gaza are gearing up for another major escalation, but hamas, which is the militant group that runs gaza has warned their finger is on the trigger as they watch the situation unfold in jerusalem. we're continuing to monitor the situation right now at the al aqsa mosque compound. things can change quickly, but now it's been a full week of violent clashes we're seeing at this very holy site for so many people. >> all right. hadas gold on the line from jerusalem. appreciate it. thanks. coming up here on "cnn newsroom," boris johnson on a trade trip to india, but is it enough to detract from partygate? we'll be right back. did i tell you i bought our car from carvana? yeah, ma. it was so easy! i found the perfect car, under budget too! and i get seven days to love it or my money back... i love it! i thought online meant no one to help me, but susan from carvana had all the answers. she didn't try to upsell me. not once, because they're not salespeople! what are you...? guess who just checked in on me? mom... susan from carvana! [laughs] we'll drive you happy at carvana. allergies don't have to be scary. spraying flonase daily stops your body from overreacting to allergens all season long. psst! psst! flonase all good. the british prime minister, boris johnson, will face a third investigation into the so-called partygate scandal. the probe will determine if mr. johnson knowingly misled parliament when he denied any rules were broken at dounl downing street. the party held in june of 2020 at this prime minister's residence, when public gatherings were prohibited. he was fined by metropolitan police by attending the gathering and numerous fines for a number of events that took place at downing street during national restrictions. all of this is heaping as mr. johnson is meeting withnarendrai today. for more on all this, i am joined in new delhi for us. tell us about the talks. they are also a very fairly controversial visit by mr. j johnson? >> already, a controversial visit, michael. as a scannell back at hole but on thursday, he was in the western state where he did visit this construction -- giant construction factory that is owned we by the jcb, construction giant back in the uk and he was seen on top of an excavator. it would make for a good photo op but here is why it turned controversial. over the last three weeks, we have seen the same excavators, even from the same company, amongst others being used for demolishing structures mainly in very poor muslim communities, and residential areas in delhi, as well as the party that narendra modi belongs to so that he is been highly controversial. the issue of the demolition drive, a communal drn that took place saturday. and when cnn spoke to some of the muslim people belonging to the community and that residential area in delhi, they claim they are being targeted by some of the forces here in india. so, amnesty international came just after the prime minister's visit to that factory, and they called it ignorant and demanded that the british prime mainiste come out and talk about these issues with india's prime minister that ren dra modi who he meets in about five minutes now. huge investments being spoken about. along with that, there will be talks on security and defense, and of course, ukraine will also be on the agenda. there's been immense pressure on india from western countries to take a stand, rather than a neutral stand that they have maintained over the last few weeks on the russia-ukraine war. so, that definitely will come up, according to boris johnson's press briefing yesterday. he will be taking it up with narendra modi. whack to you, michael. >> all right. appreciate the reporting. and thank you for spending part of your day with me. i'm michael holmes. isa soares in ukraine, kim brunhuber here in atlanta, pick up the coverage right after the break. so, people can get a free samsung galaxy s22 when they trade in a galaxy, any year any condition. oh i get it. so you can take your old phe, that you've had for 12 years and lod every minute of, and trade it in for something new that suits your life now? that's right, yeah. and then enjoy immediate success, even though you'll never forget your old phone. ever. it's a great trade. life-changing. get a free samsung galaxy s22 with any galaxy trade-in. any year. any condition. only at at&t. wealth is breaking ground on your biggest project yet. worth is giving the people who build it a solid foundation. wealth is shutting down the office for mike's retirement party. worth is giving the employee who spent half his life with you, the party of a lifetime. ♪ ♪ wealth is watching your business grow. worth is watching your employees grow with it. ♪ ♪ xfinity mobile runs on america's most reliable 5g network, but for up to half the price of verizon, so you have more money for more stuff. this phone? fewer groceries. this phone? more groceries! this phone? fewer concert tickets. this phone? more concert tickets. and not just for my shows. switch to xfinity mobile for half the price of verizon. that's a savings of over $500 a year. switch today. this is cnn breaking news. >> hello and very warm welcome to our viewers in the united states and right around the world. i am isa soares in la veef, ukraine. and coming up, grim details are emerging about the horrors in mariupol. ukrainian officials say they have identified mass graves as thousands of ukrainian troops and civilians are trapped at a steel plant. and i am kim brunhuber in atlanta. new clashes in jerusalem. we are learning of injuries, as palestinians throw stones at police at the al aqsa mosque. we begin this tohour with breaking news out of ukraine.