the royal family. >> excuse me. >> she was going to draw a line and move on. >> as a parent, can i ask you to respect my children's face. >> but she was this ball of fire that attracted publicity like nothing else. >> the clock was running out of time. >> i want to reassure all these people who have supported me in the last 15 years. >> we're actually hearing princess diana speaking from her heart. she's giving her first-ever solo. >> the public was rif ed. everybody hung on her ever work. >> she went in military style jacket. very strong and powerful, extremely chic. >> i was a problem, full stop. what do we do with her? >> wantcan't we pack her off to somebody quietly? >> she won't go gythly, that's the problem. she'll fight till the end. >> she was controlled, on message, well rehearsed. it was a full hour of solid television television with the camera trained right on her face so that she could say what she wanted. she saw an opportunity to go after charles. what a shot to take for diana. >> i would think that the top job, as i call it, would bring enormous limitations to him. i don't know whether he could adapt to that. >> that was the dagger in the heart for the palace. how dare she question the prince of wales's right and ability to be the next kingsessing? she had no choice. no one was listening to her at the palace, so she decided to speak to the public. >> i think she did well. >> 92% of people say they supported zdiana's decision. >> the kinds of things she said about prince chorls and the monarchy in general, they viewed it as a massive betrayal. >> it is someone from the inside really being a traitor to the image that the monarchy is infallible institution. >> this morning britain's queen elizabeth says she's had it. it's time for the prince and princess to patch their marriage. >> she said she got this letter from the kwen. she said to me that looks like that's the first letter she ever written to me. she had a catch in her voice. and i thought wow, it's probably the last letter she's going to write you as well. >> she knew that it would ultimately lead to a divorce, which officially she said she didn't want but it's the only way of getting any kind of freedom for herself. >> welcome back. we're talking about the so-called fairy tale marriage has ended very, very sadly. the princess of wales saying she will agree to a divorce. >> one of the issues was whether diana would keep her hrh title. >> her royal highness carries with it with it a very much elevated status. it is a badge of honor. >> she's not a part of the royal family anywhere. >> diana would have to courtesy to minor royals. think about that. >> not for a glimpse of the royal superstar, but to get some paper announcing 15 years of marriage will be over. >> she continued to live at kensington palace and that share in the upbringing of princes william and harry. she'll gain more than $20 million. >> the day of the divorce and she was putting on one of her oscar performances when she got out and she was looking confident, looking sexy, ever since the day and moving with that type of attitude. we also noticed that she was still wearing her engagement and wedding rings, despite this was the day her marriage was officially over. when she got there, she told me she sat down and felt she'd like to ring up prince charles and talk to him. he would have thought i'd gone mad. >> here was a young woman who had married at 20 and she felt very much as though she was now on her own p and that she was going to have to prove herself. >> i'm going to cut a different paths than everyone else. i'm going to break away from this set-up. you get more with aarp medicare advantage plans from unitedhealthcare. like $0 copays on tier 1 and tier 2 prescription drugs. ♪ wow! ♪ ♪ uh-huh. ♪ $0 copays on primary care visits. ♪ wow! ♪ ♪ uh-huh. ♪ and with unitedhealthcare, you get access to medicare advantage's largest provider network. ♪ wow! ♪ ♪ uh-huh. ♪ most plans even have a $0 premium. so go ahead. take advantage now. ♪ wow! ♪ ♪ ♪ ♪ ♪ ♪ ♪ with chase security features, guidance and convenience, banking feels good. chase. make more of what's yours. all denny's pancakes are made to order with fresh buttermilk. but this month's spotlight stack feels like fall. and is the pumpkin-iest pecan pie drizzliest and most gram-worthy of them all. new! pumpkin pecan pancakes. this month's spotlight stack. see you at dennys constipated? set yourself free with fleet. gentle constipation relief in minutes. little fleet. big relief. try it. feel it. feel that fleet feeling. i was born in hawaii, but i'm not really from there. because we moved to maryland when i was a baby. that's where we got tobie. and then mark was born in california. so for me, home is wherever we go. come on rose. lowe's is honored to save military families 10% every day. the day diana spencer game her royal highness. now she seeks a new role and many wonder if charles will remarry. >> the princess appears to have been left alone by the press. >> one person, diana, took on the royal family and now she needs to take a step back and figure it other. >> diana was even more isolated after her divorce. she hasn't just lost the royal family and her ex-husband, but the well jackback-up. the palace machinery, the one saving grace for her, if you like, was, of course, william and harry. but when they were not alone, she was quite alone. >> she'll go back to the palace and there's nobody this to welcome her home to say well done or let me pour you a drink. >> she began to streamline the spokespeople around her. she said month to 24-hour support and protection. >> the only place she really feel utterly secure was inside her apartment at kensington palace, which in many ways was sort of ironic, really, because she found it suffocating. >> we would talk about three times a week and it was something that came up. two or three days, nine hours. there's no doubt that diana had all sorts of feelings of up security. she always spoke to me an her feelings on the inside. >> she turned to america and why shouldn't she and why wouldn't she, because in america, diana was adored. >> chicagoans can hard ly contan their excitement. >> she went to luncheons to raise money for breast cancer research. she did tours of the city. it was like the earliest days of di mania. >> her power is phenomenal. there are so many people who will pay top dollar to sit in the top room. >> even those in the $50,000 benefactor's package have all been snapped up. >> ladies and gentlemen, will you please stand for the princess of wales. >> diana really loved america. she loved the people. she loved all the personalities. he came into waktcontact with all at the event. >> chef being up undated with offers from big american corporations to be the face of this and the face of that. a perfume contract was waved under her nose. she would have nothing to do with it. she was quite clear she was not falling to a trap where she could be some rich man's property. >> she wanted to prove herself as a human being for who she was as opposed to what she represented. >> breakfast at the white house. the highest ep engagement gave the press teaming of her engagement a human boost. >> this was her first trip as an independent woman. >> i want to welcome all of you and particularly our guest of honor, diana, princess of wales. this is one of the nicest british invasions that the white house has had. >> to see them in this room together, for diana, that muff felt empowering. the biggest fear was she would be rejected by everyone if she was no longer married to charles. >> they had a private meeting and they really did hit it off. diana singled out hillary's strength as the thing she admired because strength is what diana wanted to have. it would definitely have been a little bit of look at my power, look at my stardom, everyone in the royal family, and i don't see you anymore. >> she was on the level of jackie o, avita, grace kelly. she was also -- all of them, if i may say so, rolled into one. >> diana wasn't just going to the aprilly stuff. she was going to take on campaigns that were important. she said, look, when i go anywhere, i can take 17 photographers, a hundred journalists with me and she was going to use that. ♪ there are beautiful ideas that remain in the dark. but with our new multi-cloud experience, you have the flexibility you need to unveil them to the world. ♪ ♪ ♪ ♪ motrin works fast to stop pain where it starts. like those nagging headaches. uncomfortable period pains. and disruptive muscle aches. you can count on fast, effective relief with motrin. we're getting destroyed out there. we need a plan! right now, at t-mobile, customers on magenta max can get the new iphone 13 pro... and t-mobile will pay for it! upgrade to the iphone 13 pro... on us. 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[snowball splat and windshield wiper] the #1 longest-lasting aa battery. a flight at the start of an unofficial visit for the newest red cross volunteer. >> drooina broke out in the anti-land mines campaign in angola, taking on unmassable issues. issues that the royal familiar hi stayed away from. it was controversial. >> it is my hope we shall focus attention on this vital but until foul largely neglected issue. >> it was clear it was heartfelt from diana. how serious the anti-personnel mine was. at the time somebody lost their life or were killed every 20 minutes. >> i've never seen scenes hyka it ever before. never been many this environment. >> i certainly thought, my gosh, after all these years of watching royal dirty laundry in public, now we have a real story to tackle. >> how long has she been waiting for procedures? >> she's been waiting forest process about three years. >> i think she had a particularly connection with people who struggled. there's that greater sense of a warrior. >> stepped on a mine and they will continue later. >> land-mines is controversial. she understood it was a political issue, so she wasn't afraid of those. >> diana is now willing to take risks and she was in a much more liberal position than the british government was. >> it's 7:00 on wednesday the 15th of january. the decision by diana princess of wales to support a campaign against land-mines has been reported to anger ministers. >> he said he didn't feel diana should be on a campaign like this and she was siding with the labor party, which is a complete no-no, being party political for a member, even an estranged member of the royal family. zoouf any reaction to that? >> i'm trying to highlight a problem that's going on all around the world. that's all. >> it's been said that you're aligning yourself with labor policy? >> i don't know what you're talking about. i don't know -- >> we -- >> thank you very much. >> i don't know whether to burst into tears or not. am i -- who said i'm a loose canon? >> it really upset diana. she up cysted she had not worried about the debate back home. i. >> i found it as a political distraction. >> she knew shltd get headlines and there could be an image. >> she knew something and worked on it in her mind. it was almost like an instinctive thing. she said, well, i can never take away the picture. >> she short-circuited 20 years. >> diana invented the idea of the celebrity activist, the celebrity conscious. she's almost a diplomatic figure by this point. >> well, it's what the local party had been waiting for all these years. >> when in '97 we got a new and young prime minister, tony blare, that did something good for diana. >> a new dawn has broken. >> we see diana having meetings with tony blair, the new prime minister. diana had a plan. the trip to angola was just the start. >> she harbored this ambition to be some sort of am ambassador for the country. i've got no doubt whatsoever that how she lived simply would have developed. >> labor government, we're all about modernization and energy and a new way of doing things, and she was in that same space. her family, charles would have been seen as more a force of conservatism. >> she need to make sure that the narrative around her life moving forward was positive. so diana's clever. she wooed the editors and invite them to kensington palace. >> however much we're in love with diana and her minute, she was a manipulator. she could throw you off your guard with ha flutter of the eyelids. it was a tactic. she actually foenld her favorite photographers to let them know where she might be. she would telephone gossip writers. she would encourage them to build her up at the expense of the rest of the rather staied royal family. argan oil plus kera-system up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! 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look forward to planning with schwab. all denny's pancakes are made to order with fresh buttermilk. but this month's spotlight stack feels like fall. and is the pumpkin-iest pecan pie drizzliest and most gram-worthy of them all. new! pumpkin pecan pancakes. this month's spotlight stack. see you at dennys is she's a beautiful woman. she was in a bad marriage, and now everyone's rooting for her to find love again. >> i think the real question is who would want to take diana on. >> one of the great froshs diana, was how hard she worked out, her good works. the media, it's like oil, it will get everywhere. it will get into every notebook and cranny. >> now we have historic princess diana, a wonderful fairy tale gone wrong. >> there was this obsessive interest because she had this very unhappy marriage, to find out who's going to be the next man in her life. >> she was looking for a new and different kind of life, a happy marriage. >>. diana met him when she was visiting a friend at the royal brohmton hospital. >> he was a prominent paepy heart surgeon. he made her feel safe. >> he was a man who mended people's hearts, quite literally. she really hasn't had a proper regship since she was a teenager, so this was new ground for her. >> she loved the fact this she could live a reasonably ordinary life with him. >> she liked going out in her car, driving to wherever she wanted. >> the jazz club, she would wear a wig and glasses and no one recognized her. she sand in the q, she rang a friend, i'm in a q. >> there was a small flat in the back of the hospital and diana did go there an clean it up for him and she just loved it. >> she was so pleased to be able to do regular things like wash, iron, cook a meal. >> she did meet his family very secretly. >> this is so delight. >> we see more about he partner's family and heritage. he is really invested in trying to make it work. >> it probably was true love. at that stage of her life i think she would have done anything else if he would marry her. that would probably include converting to islam. >> we had a very good relationship with no personal problems. the only problem we had was with the media. the only place we could have any privacy was at kensington palace. >> for this relationship to con don't, they needed to free themselves from the press. >> i told her the only way i could see us having a vaguely normal life together as if we went to pakistan because the press don't bother you there. >> she hope that somehow she'd be able to sort of slip off into some sort of new private world, but it simply wasn't going to happen. >> it was intense, the coverage when you're with diana. you just need to find one thing and it will be in the front page of all the newspapers. >> diana was worried about that. she felt that hasnak would crack and that would be the end of it. >> but the spotlight was on her. you can't divorce yourself from the media, once you've taken their vows. you can't just decide one morning, i don't feel like it today. they're catched on your doorstep for life. >> please give us some privacy, pleads. thank you. >> she hasn't had police protection for a couple of years. that barrier between her and the paparazzi no longer kpited. >> ma'am, could you -- >> absolutely not. >> it was a heyday for them because they would all rush up. with it would be right in her face, talking to her, being rude to her. >> out, out, out. >> you'd be looking for a car or wait for a tip from someone saying she's at such and such a place. there were a flat opposite a gym and originally you paid someone to go into their flat and use their window. you needed a view. >> she was photographed leaving the gym and the press spotted what they thought was some sell light on her leg. >> headlined "princess lumpy legs." >> everybody bought those. >> the next day diana has to go to the gym wearing a huge coat. she had to cover herself up because she had been shamed by the press. >> they used to say horrible bad things about diana. one of the first shings she said is why did you write those awful things about me. >> she thought that everything that she did was misinterpreted, misunderstood, and her view was that she'd simply had enough of it. >> always felt that diana thought she craved the anonymity that used to be hers but actually was addicted o the fame she'd acquired and could never quite give it up. ♪ i see trees of green ♪ ♪ red roses too ♪ ♪ i see them bloom ♪ ♪ for me and you ♪ ♪ and i think to myself ♪ ♪ what a wonderful world ♪ a rich life is about more than just money. that's why at vanguard, you're more than just an investor, you're an owner so you can build a future for those you love. vanguard. become an owner. kevin! 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[ sneezing ] it's time for, plop plop fizz fizz. alka seltzer plus cold relief. dissolves quickly. instantly ready to start working. so you can bounce back fast with alka-seltzer plus. secondhand ball gowns for sale. >> diana decided to auction off 79 of her dresses for charity. >> to diana once again thrust herself in the spotlight, creating this massive frenzy around her. >> you'll eyes are on her, no one of us knowing that it would be the last time she would be visiting america. >> it's being dubbed the sale of the century. >> diana was eager to redefine herself based on her humanitarian work, and her wardrobe followed suit. >> i know i couldn't fit into them. so i don't have to worry about it. >> i thought it was a wonderful idea that she's kind of shedding her skin. every one in new york came to that auction because was diana. there was so many people there. everybody dressed up tight and shuffling around, trying to get in there. >> i remember sitting there and watching the dollar signs just go up and up and up. these dresses were being sold for astronomical sums. >> that's $135,000. >> it was a lot of money for charity, i think something north of $3 million. in one night. she said to me i love the fact that i can raise $200,000 just like,000. >> she's going to knees glittering events dazzling the cameras, but -- >> she was always on her own. >> she did have that do you ality where she could be in public glowing and charismatic, but her private life was very, very turbulent. >> i think that they got to the point where certainly for him, it was waiting to explode. >> there was more and more press interest in him. people started writing about him, investigating his family. >> the princess of whales was giving out no information. despite reports, the father of the heart specialist says the specialist was a good friend, not a girlfriend. >> in the trips to baen pakistan, she wants the commitment from him back to her. >> they've been together for two years and she wanted to go public. >> my main concern about us getting married was that my life would be hell. i knew i would not be able to laif normal life and if we ever had children together, i would not be able to do normal things with them. i did not want that type of lifestyle. >> that kind of statement for the diana inquest shows that everything that comes with diana is kind of pushing him away, and there's nothing that diana can do because she will continue to be the most famous woman in the world. >> diana's relationship with him came to a natural end. it was not going to progress any further. >> i think she would have married him in a heartbeat. and i think she had found the love of her life. >> diana said she couldn't just sit at kensington palace and watch the four walls. it appears very glamorous but she was lonely. >> she is heartbroken and she gets invited by a billionaire, mound fayed to go on a yacht in saint-tropez and she accepted. >> their focus, muhammad al fayed's villa with the princess and her sons as guests. >> the boss of hair od's a controversial member. >> he has been denied citizenship. >> one of the reasons she was in the south of france was that one of the ways she could get a night holiday for her children. >> not only did she go to st. tropez with her children, but the world's press went as well, and it really was the world's press. it was basically a shooting gallery. >> today she was in full view of press and tv cameras and was apparently not upset by them. >> muhammad and diana were both outsiders. she admired his audacity because he was sticking it to the establishment, which also was her enemy. >> if you look at the bigger picture, back home prince charles was throwing a 50th birthday party for cam camila parker bowls. >> he's saying, this is my woman. >> diana was a disoriented by this. she could still did thrown by something like this. she found it very difficult to handle. >> she'd found it hard to contemplate the idea as stepmother to her boys. that was a tough one for her. >> diana was preoccupied by camilla parker bowles, rather distressed, rather angry, wanting to provide an alternate picture. >> diana was out posing in her bathing suit, giving the pop ratszy so many photos, thereby relegating camilla's birthday party to the back pages. three days into her holiday in st. tropez, someone arrived to take her mind off the royal family, and that somebody was muhammad faed's 42-year-old son dodi. tresemmé's pro pure collection lets you style without compromise. tresemmé pro pure 0% compromise, 100% you. ♪ (man) still asleep. 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