the power grid. thousands of people are waiting in long lines if they're able to do so trying to get their hands on bottled water. and today several democratic congresswomen are surveying the damage left by that winter storm which knocked out power to millions of texans. >> when disaster strikes this is not just an issue for texans, this is an issue for our entire country. and our whole country needs to come and rally together behind the needs of texans all across the state. >> all right, the storms have also created a backlog of coronavirus vaccines. the white house saying 6 million doses have been unable to be distributed because of the weather. let's get started with the millions struggling in texas right now. cnn's natasha chen is at a food bank in houston. natasha, certainly, you know, a disastrous situation there across the state. what are you seeing and what are you hearing from people there? >> yeah, the desperation right now is really related to the water crisis that's happened since the weather has warmed up a little bit, and the power is starting to come back for a lot of people. now it's all about the burst pipes in people's homes, there are about -- more than 1,300 water systems in the state affected by this. and that's really covering more than 60% of texas counties. we had people yesterday coming up, just showing us pictures of the burst pipes in their apartment homes, the flooded rooms in their homes. and so there's a lot of -- there are a lot of folks who are very concerned about how long it's going to take for those repairs to happen. some of them don't have a place to stay and the food bank where we're at, the three congresswomen, representative alexandria ocasio-cortez, representative sheila jackson lee and representative sylvia garcia, they were here to talk about the crisis. and as you said, to survey the area. but also congresswoman alexandria ocasio-cortez had helped raise more than $3 million now for several texas organizations, including the food bank where they volunteered today. here's representative sheila jackson lee talking about what she's hearing from constituents. >> we were getting calls from children, adult children whose parents lived in older homes left behind that were trying to get them out of the freezing conditions because they thought they might die during the night. that was unacceptable and unnecessary. >> and there is a boil water notice in so many places, including here in houston, many cities telling their residents to please conserve water. the houston police chief yesterday telling folks please take two-minute showers and other cities asking people not to wash their cars. so a lot of this still happening even as the weather improves, fred. >> okay, all right natasha, thanks so much. and i understand that texas -- houston mayor has spoken recently. we're going to try and find out what he's been able to share with his constituents momentarily on this crisis. all right, with me right now, to talk more about the crisis unfolding in texas, is derek chubs, he is the president and ceo of the central texas food bank. good to talk to you. last time we talked we were talking about the greatest needs as a result of the pandemic. and now on top of that you've got added need because of dire situations there, because of this weather. tell me how you're meeting the demand and what are the demands, what are you hearing from people? >> well, you know, it's just as you said, it's food insecurity and the challenges associated with food insecurity is one thing but then when you pile on the pandemic that weave talked about, talked quite a bit about and now we pile on this unprecedented weather event that we're all looking at, the need is higher right now than we've ever seen before. also i need to mention that it has also impacted our food banks. our food bank here in central texas in austin, we were down for this entire past week because our fleet, our equipment, our facility, everything was impacted by the low it happens. we had pipes that broke as well. so we are literally just getting back on our feet. and trying to start to do distributions again today. in fact, when we finish this interview i'll be headed to a mass distribution where i'm told the parking lot is already full. >> really? >> and we'll be trying to distribute food and water as long as our water lasts. i expect to give all of that away but we're seeing the exact same thing that we've been seeing over the past several months. and it's hit people really hard. >> so people had already gotten the word that you were going to have distribution at that location, even though you've been hampered by all of these other obstacles and they are waiting and waiting for you and others, for reenforcements, essentially, to get that assistance out? i mean, that's quite extraordinary. well, let me ask you about other efforts that are taking place, you know, on the federal level, you've got, you know, of course texas congresswoman sheila jackson lee who's all hands on deck and then she was joined today by new york congresswoman alexandria alexandria ocasio-cortez who has helped get contributions to the tune of nearly $2 million to $3 million to help food banks such as yours and others. how much does that kind of assistance give? i mean, how does that help you kind of, you know, go a few extra miles for people? >> it is absolutely essential that we get that type of support. and i could not -- and i'll speak for myself as well as my fellow food bank ceos, you know, that were all -- you know, all of us that were able to get some of this donations. one of the challenges we're going to start to see is the food supply or the supply chain as well. and what those donations give us the opportunity to do, it gives us the opportunity to purchase the types of food that we need to meet the needs. we all know that water is very short supply at this juncture. we're all reaching out all across the country to try and get water. water is on its way, thank goodness. >> so what about the delivery though? we're talking about coronavirus and the vaccine deliveries that have been hampered by this. then what about the deliveries that you're expecting in the form of food and water when so many roads are impassable or there have been so many obstacles that have created these delays? >> yes, there have been. and we expect those to continue. we're hoping as we try and return back to normal operations next week that the roads will start to clear and these donations will start to appear. but we're all chasing this thing at this juncture. and i don't know when or if we'll be able to catch up, both from a water perspective as well as from a food donation perspective. so we find ourselves yet again in a crisis that's just as challenging as what we've been seeing during the pandemic. >> so you're not only overseeing and leading this effort at your food bank but you're also coming into close contact with people who are in desperate need, they're reaching out to you directly in many cases telling you what they need. can you think of a few instances of family or individual stories that have really touched you or helped underscore how great the need is right now? >> i think one of the most heartwarming stories that i heard had to do with a family who was basically bringing in other families from their entire neighborhood, primarily because they had a stove that could burn wood. the power was out throughout the entire neighborhood. the water wasn't running. there was no heat and they were literally opening their doors to their entire street to get as many people in the house as they possibly could. and, you know, so i think we've seen neighbors trying to help neighbors. we ourselves from a food bank perspective have tried to support our other food banks but this is something we have not seen in quite a while and hope to never see again. >> right. >> but i think we're all just banding together to try and get through this thing, fredricka. >> but i think we have seen that so many times, that really has been kind of the texas way, right? we saw that during hurricane harvey and even now. it's been the case for some of my family members, my aunt free da was taken in by her neighbor on her street because she lost power and water and her neighbors were still able to have that and open their doors not just to her, but to other people who were, you know, suffering the same way. >> yeah. >> so that's wonderful and heartwarming stories to see many times over there in texas. well, derrick chubbs, thank you so much. good luck to you as you make your way to that distribution center where people are anxiously awaiting delivery. >> thank you very much. houston mayor sylvester turner turner recently spoke to reporters. >> the system across the board has normalized itself. a couple of days ago the water pressure for example was averaging 29. and then on yesterday we said between 32 and 34, 35. you want to be 35 and above across the entire system but today because of the efforts of public works, director kara haddock and her team, we are above 50 psi, above 50. so you should be seeing a noticeable improvement in your water pressure. and so, you know, i've said that the goal was to come out of this boil water notice, i said on monday, a day or two on either end, could be sunday, could be tuesday. but monday i thought i just want to -- you know, we were just working around the clock. the team is working around the clock to expedite us coming out of it but wanting to make sure that the water, the quality of the water is good and so they are doing a yeoman's job. we have one of the largest water systems in the entire country, in the entire country. so they're doing a yeomans job, and let me bring up director kara hadock for her report. water pressure and quality improvements being made there in the houston area for residents. we'll keep tabs on other developments. meantime, federal money is now on the way to the state, president biden has approved a major disaster declaration for texas and says he is planning to head to texas later on in the week. for more on this let's bring in priscilla alvarez. priscilla, how will this new disaster declaration make a sizable difference for the folks in texas? >> reporter: this is a significant action by president biden that as you mentioned really unlocks more federal resources to go to the state. here is what fema says the assistance will provide. it will have grants for temporary housing and repairs but it will also include loans to cover uninsured property losses. as well as opening up other programs for texas residents. so, again, this is significant for texans who suffered devastating losses throughout the week. texas governor greg abbott has responded and he has called this an important first step and said the state will continue to work with federal partners to help the state get back up on its feet. >> all right, priscilla alvarez, thank you so much, we'll check back with you. for more information how you can help texas through this winter storm, go to cnn.com/impact. so who bears responsibility for the mass blackouts and the lack of resources? well, it depends on who you ask. the debate over accountability straight ahead. plus, the house is expected to approve president biden's massive coronavirus relief package next week. but there are some key issues that are dividing democrats. can they find common ground in the debate over minimum wage? 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>> reporter: grch good afternoon, fred, this is going to happen within weeks, lightning speed, president biden hoped his first piece of legislation would be bipartisan support. it's not going to happen. the democrats have just the slightest lead in both the house and the senate, they're using a process of budget reconciliation. they do not need the republicans to push this through. they say there's a sense of urgency here that millions of americans are suffering. and these are just some of the highlights that this part of this $1.9 trillion covid package, they're talking about $1,400 in direct checks, stimulus payments for those making $75,000 or less, enhanced unemployment aid from $300 to $400 a week for 11 million americans unemployed. assistance for small businesses, money for child care, aid for states, local, tribal governments, to the tune of $350 billion, schools $170 billion, increased support for vaccines in the tune of $20 billion. fred as you mentioned an increase in the minimum wage of $15 an hour. the senate parliamentarian pouf -- would have to approve that. there are democrats who do not want to see that minimum wage hike as part of this bill. at least two of them, that being joe manchin and also kristen cinema. that might not be ultimately included in this but the timetable is really very, very fast. monday is when the house budget committee will meet to take all of this up. speaker pelosi says they hope for a vote from the full house by the end of the week. it kicks over to the senate, potentially back to the house the week of march 8th and look for the deadline, march 14th, they hope to get it to the president's desk to sign, that's when the critical unemployment benefits run out for so many americans, fred. >> suzanne, does the president feel more comfortable, or confident that there might be some republican support in the senate? that second week of march? >> reporter: there is no sense that the republicans are signing on to this, there was a $600 -- $600 billion plan that the republicans, a group of senators brought forward and speak with the president about, that has been roundly dismissed by the administration, and by the democrats. and so they're going to try to move this forward to get this done with democratic support alone. there were some democrats and some republicans who were talking about splitting off the vaccination distribution money from the rest of the package so that you'd have some sense of bipartisanship. ultimately that debate was ended, that didn't go anywhere. and so they're talking about this full thing, and it is going to be big, and it is going to have democratic support. >> all right, thanks suzanne. arlette to you now, coronavirus vaccinations have been delayed, talking about texas in particular, with all that bad weather. and some other states too. there have been shipping delays. what kind of steps has the white house taken to kind of make up for lost time? >> reporter: well, fred, the white house is acknowledging that there have been some setbacks in that vaccine distribution due to those severe winter storms across the south and they are taking steps to try to make sure that they get those vaccines out to the states. a top white house covid adviser andy slavet yesterday said the states are about to begin receiving more vaccines than ever before, shipping out not just this past week's shipments but also next week's doses aswell. and one thing the white house is really encouraging these states to do is ramp up their vaccination appointments and also extend hours for those vaccinations to actually take place. there have been so many setbacks in these states that have been affected by the winter storm and right now there's a backlog of about 6 million vaccine doses from this past week. now, yesterday president biden traveled to a pfizer facility in michigan where he not only was promoting that $1.9 trillion covid relief package but was also stressing the safety and efficacy of this vaccine, but one thing the president was very careful about was placing any type of timeline on when things could return to normal in this country. take a listen. >> i believe we'll be approaching normalcy by the end of this year, and god willing this christmas will be different than last. but i can't make that commitment to you. there are other strains of the virus. we don't know what could happen in terms of production rates, things can change. but we're doing everything the science has indicated we should do and people are stepping up to get everything done that has to be done. >> reporter: now one major question that still remains is when americans will all be able to receive this vaccine. the president saying that vaccinations will be available, or those vaccines will be available for all americans by the end of july, but it's unclear exactly when those shots will be in americans' arms by. >> arlette saenz, suzanne malveaux, thanks to both of you ladies, appreciate it. a short time ago prince charles was seen arriving at a london hospital where his father prince philip is currently staying, the 99 yeefr-year-old admitted tuesday evening as a precaution after feeling unwell. it was not an emergency, we're told, and prince philip walked into the hospital, unaided. and the source added his illness was not covid-related. we'll have more, right after this. air wick our essential mist transforms fragrance infused with natural essential oils into a mist. to awaken your home with an experience you can see, smell, and feel. it's air care, redefined. air wick essential mist. connect to nature. hi, i'm pat and i'm 75 years old. we live in the mountains so i like to walk. i'm really busy in my life; i'm always doing something. i'm not a person that's going to sit too long. in the morning, i wake up and the first thing i do is go to my art studio. a couple came up and handed me a brochure on prevagen. i've been taking prevagen for about four years. i feel a little bit brighter and my mind just feels sharper. i would recommend it to anyone. it absolutely works. prevagen. healthier brain. better life. to support local restaurants, we've been to every city, including baton rouge... and even topeka. yeah, we're exhausted. whew! so, tonight... i'll be eating the roast beef hero from...parm...in...soho. 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[ grunts, exhales deeply ] -did you hear that? -yeah. it's a constant battle. we're gonna open a pdf. who's next? progressive can't save you from becoming your parents, but we can save you money when you bundle home and auto with us. no fussin', no cussin', and no -- today democratic congresswoman alexandria ocasio-cortez, sheila jackson lee and sylvia garcia surveyed the power grid that left millions of texans in the cold and this comes just days after texas republican senator ted cruz abruptly returned from a family trip to cancun, mexico as millions of people in his state suffered. he has since apologized for leaving in the middle of this crisis. well joining me right now to talk about all of this, david swerdlick is an assistant editor for the "washington post," and eric wassan, a congressional reporter for bloomberg. eric, you first, we're seeing a real political divide and method of tackle. what's behind this push from democrats teaming up, of representatives from texas to new york, to help in a state that really boasts of strong republican leadership? >> you know, i think it's a really -- a politically savvy move from alexandria ocasio-cortez. she's raising her national profile, as you've been talking, running for senate in new york potentially. beyond that, you know, she's really trying to promote the idea of a resilient power grid. looking at a major infrastructure package coming from the biden administration and democrats in congress, as soon as this stimulus bill is done, giving attention to that and the need to make a more resilient power grid and also she's really made a nemesis of ted cruz. they had signs they would work together early on in her tenure and after the riot and so forth on capitol hill, she basically accused him of planning to murder her, and things like that. >> i wonder, was the door open to that particularly, alexandria ocasio-cortez's involvement and her arrival in texas, particularly because it was the texas governor who preemptively was criticizing the green new deal when that really has nothing to do with what has grasped texas right now with this winter storm, eric, so i wonder is there more to assisting another state in this crisis and also a response to what the governor was, you know, implying or being critical of? >> yeah, i think energy policy is definitely wrapped up in this, you know there's certainly strong evidence that climate change has played a role, this polar vortex coming from the arctic and causing this, she's trying to raise the profile of that issue, and soften her image, doing charity work and handing out $3 million worth of food and other supplies is really good for her, for her image, especially on fox news and others she's portrayed demonically. she's doing it strategically but she genuinely wants to help people. >> david, perhaps you caught the last hour, i interviewed the mayor of maynard, texas, i was struck by something he said about this terrible situation there. listen. >> honestly i've lost all faith in senior leadership. they have proven time and time again over the last 12 months and for us having three declared disasters. covid which was the first national that went across all states, the threat on violence that governor abbott declared here and renewed it back in january, and then now the inclement weather. i have only heard from council members in areas i've built relationships with around here, my county commissioners, and our brand new county judge. everybody else is a lost hope. i'm just going to be frank with it, and that's how everybody feels. >> so david, i mean, he's being very frank there and honest, as he says he's lost all faith, his city is jurisdictionally caught in the middle. so how can particularly these federal, national leaders repair that trust when we're seeing the suffering exemplified in big cities and small cities in texas caught in the grip of this winter storm? >> fred, good afternoon, it's a republican run state and republicans did not respond to this at theo out set with a sene out wardly to the public that this was an all hands to the pump situation. they tried to blame this on democratic policies, even though they run the state and there wasn't a sense of urgency culminated with senator cruz being caught going to mexico on vacation with his family and it's not surprising, then, that you have local leaders saying, hey, we really need help here and we haven't seen the leadership top down. when you talk about someone like senator cruz it was so stunning that someone who has presidential ambitions would be seen as not wanting to jump into the breach and try and help any way he can. though he's a federal elected official, not a state official, what voters often want to see and i think this is the frustration the mayor there was talking about is that they understand gft can't always solve every problem. they do want to feel like their elected leaders give a damn and that's not what came down, at least initially in this week and as erik said that's why this was an opportunity to help people in a meaningful way but politically for congresswoman ocasio-cortez to parachute in with a couple million bucks and say we're not from texas, we're going to try to help anyway. >> you remind us of those presidential ambitions cruz had. after that debacle, do you believe he still does, david? >> i think he does. he shows up in polling of potential republican 2024 contenders. he's super ambitious. and he is one of the best known republicans in the national party and he comes from a state with 38 electoral votes. but no question this has dinged his prospects, at least in the short term because it's put him in a position where he's had to not just back pedal, but also hasn't been able to respond effectively to the idea that he was more interested in, you knows knowsh, sort of his own needs in the moment rather than representing his constituents in a situation where people really in texas were in dire straits because of the weather and the power grid. >> and the contrasting pictures will really serve for a long memory who's going to be able to forget, you know, this, and kind of turn the page and move on. all right, so let's talk about capitol hill now. in another respect. a lot of infighting among republicans about how much of a role the former president, you know, should play in that party. senator lindsey graham still is heading to florida, and will be meeting with the president. and erik, it is to try to convince the former president to be less of an influence? i mean, how can lindsey graham, you know, come out with any fruitful results from this kind of trip on that? >> you know, it's very interesting the way they're playing almost good cop, bad cop with the former president trump. we have mitch mcconnell you know condemning him and getting the wrath of trump and kevin mccarthy, the republican leader in the house, and now lindsey graham going down there, we believe he'll be there all weekend playing golf with the president. they're looking to 2022, a very slim difference in the senate and the house and there's a chance for republicans to come back in both places but they need to get on the same page with the primary candidates, come up with a strategy with candidates that can win in those swing states, can actually get nominated. they want to try to coordinate. i think graham has become the trump whisperer, wants to calm him down. that's a tall order from what we understand, the former president is very angry with many members, you know, of the senate. especially those seven that voted against him in the impeachment trial. so, you know, they're trying to sort of manipulate him as they always did when he was in power with but mixed results probably. >> right, all right erik wasson, and david swerdlick, thanks very much. we'll be right back. ♪ bring it first time i saw you, you blew my mind ♪ ♪ i got this feeling everything was alright ♪ ♪ i've never known someone like you ♪ ♪ but when i'm with you every day is brand new ♪ ♪ new new new new ♪ ♪ new new new new ♪ it's not “pretty good or nothing.” ♪ new new new new ♪ it's not “acceptable or nothing.” and it's definitely not “close enough or nothing.” mercedes-benz suvs were engineered with only one mission in mind. to be the best. in the category, in the industry... in the world. lease the gla 250 suv for just $399 a month at your local mercedes-benz dealer. mercedes-benz. the best or nothing. the new ergo smart base from tempur-pedic responds to snoring automatically. so no hiding under your pillow, or opting for the couch. your best sleep. all night. every night. renew your sleep with the one-of-a-kind comfort of tempur-pedic, and save up to $500 on adjustable mattress sets. comfort of tempur-pedic, listerine® cleans virtually 100%. helping to prevent gum disease and bad breath. never settle for 25%. always go for 100. bring out the bold™ (vo) welcome to the next, next level. this phone paired with 5g ultra wideband-- wow! 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(vo) stream your favorite shows in ultra hd. i'm so excited about this. streaming is crystal clear. select unlimited plans get the disney bundle included and discovery+ on us. yes! buy samsung galaxy s21+ 5g. get one on us. only on verizon. a pennsylvania police officer is facing criminal charges after posting a video of himself battling other officers and yelling charge at the capitol riot. cnn's caitlin polanz is with me now. prosecutors say the suspect is downplaying his alleged participation but then it's on videotape. >> that's right. this man is named joseph fisher. he's out of central pennsylvania, he's a member of a police force there. after the riot he posted video to facebook and then took it down, and then was communicating with people over facebook saying the fbi may arrest me, lol, and that this was a peaceful protest. now the video that the investigators were able to get did not show that, they showed a police skirmish. they've charged him with obstruction of law enforcement and now he is going through the court system. he's been arrested. we may learn more about what happened during that skirmish in the coming days in court. >> katelyn, thanks so much, in washington. the largest conspiracy charges to date in connection with the deadly capitol insurrection, charging nine suspected members of the far right para military group oath keepers for allegedly planning to disrupt the election certification on january 6th. here is cnn's sara sidner. >> reporter: members of the extremist anti-government oath keepers were a part of this siege. they are seen in combat gear brazenly bragging about breaching the capitol. >> overran the capitol! >> reporter: the extremist para military group is known for recruiting current and former members of the military and law enforcement. it has emerged as one of the groups that is a major focus of federal investigators. the fbi is trying to hunt down the suspects in these photos. some of whom are wearing oath keeper gear. these three alleged oath keepers and military veterans, jessica watkins, donovan crowell and thomas caldwell were the first to face significant conspiracy charges related to the capitol attack. >> a leader of a militia group known as the oath keepers received messages while he was at the capitol. >> reporter: mentioned during the second impeachment trial against former president donald trump. >> the leader was given directions to where representatives were thought to be sheltering, and instructions to, quote, "turn on gas, seal them in". >> reporter: an accused leader of the group that day, caldwell, denies any involvement with the oath keepers. his attorney claims the fbi has shown no evidence of him inside the capitol. in court papers his lawyer says he worked for the fbi and has held a top security clearance since 1979. but this is also caldwell talking about members of congress on january 6th. >> every single [ bleep ] in there is a traitor, every single one. >> reporter: a source with inside knowledge of how the oath keepers operate told cnn about a dozen members were in federal law enforcement but kept off the official membership data base. would it be a surprise if someone from the enforcement would be a member? >> unfortunately not. for years oath keepers have been targeting military and law enforcement personnel, especially at the federal level with messaging recruitments. >> reporter: prosecutors say days before the attack caldwell discussed with another extremist, bringing weapons across the potomac via boat. we could have our quick response team with the heavy weapons standing by, load them and ferry them across the river to our waiting arms. federal agents say he also sent messages to accused oath keepers crowell and watkins, in this one to crowell he says i will probably do pre-strike on the 5th, maybe can do some night hunting. and then mentions when his oath keeper friends from north carolina will show up. >> we want trump! >> reporter: in video from january 6th it appears the three may not have been acting alone. watkins is seen with others marching towards the capitol. the fbi said she was part of a group of eight to ten people all wearing para military gear and oath keeper paraphernalia signaling their association with the group. here she is again behind the guy with the eye patch, the leader and founder of the oath keepers, stuart rhodes, in the november trump rally in d.c. two months later rhodes is seen outside the capitol during the attack, he has not been charged with any crime. he was clear on his oath keepers mission in d.c. >> in our mission, as we stated in our call to action to go to d.c., we always do, protect people, protect venues, protect events. that's it. you know, do vip escorts. >> reporter: and some did, appearing to stand guard with trump adviser roger stone, this is oath keeper roberto minuta of new jersey according to several people who know him. later that day minuta is seen yelling at police outside the capitol. soon after a man wearing the same goggles and clothing is seen breaching the capitol. despite the mounding evidence and manhunt for oath keepers this is rhodes 24 days after the siege talking about the current government. >> there's going to be resistance. the only question is, is what will be the spark. >> reporter: rhodes is still spewing the lie that the election was stolen and egging on his followers to act. >> you've got to declare this regime to be illegitimate, and declare everything that comes out of king biden's mouth as illegitimate and null and void from inception. he's not a legitimate president. >> he's continuing to use violent rhetoric and spread conspiracies that frame today's events in a way that necessitate action on the part of his followers. >> reporter: though rhodes says it was a mistake for people to actually go inside the capitol that day -- >> keep pushing! >> reporter: even in light of the insurrection his rhetoric has not changed. >> they have plans for us they know we'll rebel against and they're afraid because there's 365 million of us, we outnumber them vastly and we're well armed. they have a problem and so they're afraid. >> reporter: so in total there are nine people who are either affiliated or members of the oath keepers according to federal prosecutors who have now been indicted. we were not able to get in touch with the six people who were newly indicted. we did, however, reach out to jessica watkins' public defender. she did not return our request for comment. >> thanks so much, sara sidner. straight ahead, president biden making swift changes to immigration and border control. that could mean a reunion for families four years in the making. but first, here's this week's start small, think big. >> as a children's bookstore you constantly have to be creative. >> little java stories is an independent bookstore that specializes in children's book. >> it's part of our vision at the store to have families come in, browse, take some time, do some reading. so in march of 2020 it became very clear to us that we were not going to be able to function as a normal bookstore. and we locked our doors. our immediate reaction was fear. >> to go from a store where your entire model is people coming in, to having zero browsing at all, i mean it's a complete pivot. >> all right, here we go. >> the first thing we shifted over was story time. pretty easily, just perform from my phone. >> online sales were very, very small part of our business. >> before the pandemic we went from probably around 500 total orders. we're now in the 16,000s. we started doing pop-up shops right outside the store. we can be the hardest working people in the world and none of it matters if our community isn't behind us. we are the little engine that could. we are competing with the biggest company in the world. and we're still here. >> start small, think big, brought to you by legalsome. stay restless with the icon that does the same. the rx crafted by lexus. lease the 2021 rx 350 for $429 a month for thirty six months. what is humana doing sending atme a diy test kit?. old health insurance reminds you to schedule a screening, say, for colon cancer. humana does you one better and sends you an at-home test kit, when it's overdue. huh! one of those tests could save your life, or at least a little hassle. or both. yeah! you get it, you do it, you send it back. i get it, i do it, i send it back. you get it, you do it, you send it back. yeah, i got it. you got it! ♪ ♪ humana. a more human way to healthcare. university of phoenix is awarding up to one million dollars in new scholarships through this month, because hope fuels opportunity. see what scholarship you qualify for at phoenix.edu new projects means new project managers. you need to hire. i need indeed. indeed you do. the moment you sponsor a job on indeed you get a short list of quality candidates from our resume database. claim your seventy five dollar credit, when you post your first job at indeed.com/home. it's moving day. and while her friends are doing the heavy lifting, jess is busy moving her xfinity internet and tv services. it only takes about a minute. wait, a minute? but what have you been doing for the last two hours? delegating? oh, good one. move your xfinity services without breaking a sweat. now that's simple, easy, awesome. xfinity makes moving easy. go online to transfer your services in about a minute. get started today. the white house has laid out a sweeping immigration reform package that would create a path to citizenship for millions of undocumented immigrants. here's cnn's ed lavendara on the impact the new president is having on border crossings. >> reporter: several times a day customs and border protection officials drop off groups of migrants at the bus station in mcallen, texas. >> when did you cross? >> reporter: edwin tells us he cross it had border the day before with his son. rubio is part of a rise in arrivals at the southern border that's been slowing increasing since last april. the migrants are driven by the covid pandemic, and the devastation left by two major hurricanes. cbp reports about 78,000 people were apprehended at the southern border in january. these migrants have permission to move on with notices to appear in court. the biden administration continues to warn migrants coming to the united states that in many cases they will be turned away, but the fact of the matter is, there are still some of these migrants who are being released. what we've seen here in mcallen is many family units. you can see here mothers and fathers, and many young children. they wait inside an old nightclub that's been turned into a catholic charity shelter run by sister norma -- she tells us it's a confusing time on the border because while some families are being released there are still roughly 20,000 migrants stranded on the other side of the border. these migrants are a result of the trump administration's controversial remain in mexico policy. >> it is very confusing and they don't understand that. why them first and not us? you know, we've been here waiting for this day, and it's so -- disheartening to see them in such terrible conditions. >> reporter: while the biden administration says it will begin processing migrants registered in the remain in mexico policy later this week what's unfolding on the border captures the unstable reality of the country's immigration system. >> now is not the time to come and the vast majority of people will be turned away. >> reporter: the sister says the number of migrants released has jumped a few people a day to a hundred a day now. it's up to the shelter staff to administer covid-19 tests. local officials tell cnn out of hundreds of tests only two migrants have tested positive so far. >> they absolutely need to take this seriously from a public health perspective, complete nightmare. >> reporter: some migrants like this family from haiti who say they entered from california were forced to quarantine in a hotel for two weeks, assisted by a nonprofit jewish family service. the parents asked that we call them fia and do. fia says it didn't matter who was president. only that his family got to the u.s. to escape the criminals who tried to kill him. ed lavendara, cnn, mcallen, texas. 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