there are four families who haven't had verdict delivered on what happened to their children, so that is something of course that the crown prosecution service will be taking into account. of course many questions about how a nurse working on a neonatal ward, an ordinary woman in her 20s, a woman who the jury woman in her 20s, a woman who the jury he heard repeatedly from seeing her messages, seeing her social media posts, was living what would appear to be an extremely normal life, was going on holiday, drinking with herfriends, spending time with her pets, and yet when she was on the ward, when she was at work, we know now that she was essentially killing children in her care, in some cases she used doses of insulin which she would inject into the baby so�* bodies, in some cases she would overfeed them with milk or liquids, and one thing which was described by the prosecution chillingly as her favourite way to kill children was administration of air, an injection of air into the bodies of these babies which caused in so many cases what were described as sudden and inexplicable crashes, collapses, medical incidents that were not at that moment to be expected. babies who were described in their medical notes is doing well at that point in time. this is a neonatal unit, and lucy letby was responsible for premature babies who in some cases had been born weeks before their due date, who were receiving special care, but who at the same time she was sabotaging in some cases, sabotaging the systems that were looking after those babies, that were helping them to survive, and that were keeping them alive. 0f that were keeping them alive. of course, many questions have been raised and will continue to be raised and will continue to be raised about how something like this could continue for such a period of time, and charges that were brought in this trial related to a period of one year only. 0nly in this trial related to a period of one year only. only 12 months of lucy letby�*s nursing career when she was working on that neonatal ward at the countess of chester hospital between june 2015 and june 2016. the countess of chester hospital betweenjune 2015 and june 2016. we have already heard since the conclusion of this trial at the liverpool women's hospital, somewhere lucy worked and it placements earlier in her career, they have said that they are going to be looking back at the time that she spent there. this will no doubt become a larger and more all—encompassing investigation into the kind of nurse lucy letby was, a woman who we now know was a serial killer, who is the worst, frankly, in modern times, killer of children and babies. seven children who she was found to have murdered in her care. she will no doubt receive a significant custodial sentence for those murders and attempted murders. thejudge, mrjustice goss, has said that the court will return on monday to hear those sentences, that they will take some time to consider the gravity of what has happened, the impact on the families as well over those babies who lost their lives. and it is worth taking a moment to reflect on how all of this panned out, this from the very beginning lucy letby�*s care, her work, the impact on the families. judith moritz has been looking back and has this report. she thought she'd get away with it, but this was the moment the game was up. behind the door of this ordinary suburban house, britain's most prolific baby killer was arrested three hours after her murder spree began. three hours after her murder spree bean. , , , ., began. just sit there for me. she worked _ began. just sit there for me. she worked here, _ began. just sit there for me. she worked here, and - began. just sit there for me. she worked here, and the i began. just sit there for me. - she worked here, and the neonatal unit at the countess of chester hospital. her role, to care of the most vulnerable infants, but that couldn't have been further from her mind. . , ., ., mind. the crying, i have never heard an hinu mind. the crying, i have never heard anything like — mind. the crying, i have never heard anything like it— mind. the crying, i have never heard anything like it since. _ mind. the crying, i have never heard anything like it since. it _ mind. the crying, i have never heard anything like it since. it was - anything like it since. it was screaming. it was screaming, and i was like, what is the matter with them? ., , was like, what is the matter with them? . , u, �* , them? legally, we can't identify the families in this _ them? legally, we can't identify the families in this case, _ them? legally, we can't identify the families in this case, but _ them? legally, we can't identify the families in this case, but the - families in this case, but the stories are distressing. these are the parents of twin boys born prematurely in 2015. their mum was taking milk to that when she heard one of her sons crying loudly. he had one of her sons crying loudly. he: had blood around his mouth, and lucy was there, but faffing about and not really doing anything. lucy said, don't worry, the registrar was coming, she told me to go back to the ward. , the ward. the baby's mum left him in this intensive _ the ward. the baby's mum left him in this intensive care _ the ward. the baby's mum left him in this intensive care area _ the ward. the baby's mum left him in this intensive care area and _ the ward. the baby's mum left him in this intensive care area and went - the ward. the baby's mum left him in this intensive care area and went to l this intensive care area and went to call her husband. they thought their son was in safe hands with nurse letby, but a short time later they were told he was dangerously ill, and they rushed back to find doctors trying to save him. we and they rushed back to find doctors trying to save him.— trying to save him. we were taken in, and trying to save him. we were taken in. and we — trying to save him. we were taken in, and we were _ trying to save him. we were taken in, and we were told _ trying to save him. we were taken in, and we were told to _ trying to save him. we were taken in, and we were told to talk - trying to save him. we were taken in, and we were told to talk to - trying to save him. we were taken | in, and we were told to talk to him and hold his hand, and then... we had a conversation with the consultant, and they said they were going to stop because it is not helping, and we want him to die in yourarms. fin helping, and we want him to die in your arm-— helping, and we want him to die in our arms. your arms. on the unit, there were icall your arms. on the unit, there were typically up — your arms. on the unit, there were typically up to _ your arms. on the unit, there were typically up to three _ your arms. on the unit, there were typically up to three deaths - your arms. on the unit, there were typically up to three deaths a - your arms. on the unit, there were typically up to three deaths a year, j typically up to three deaths a year, but in 2015 they had that number in the month ofjune alone, and the pattern continued, with babies dying or coming close to death. the common factor, lucy letby. this staffing sheet shows she was the only employee who was present every time there was a suspicious event. doctors stephen berry led the team of seven consultants on the unit who shared joint concerns about b. he is now speaking publicly about their experience for the first time. it is experience for the first time. it is something _ experience for the first time. it is something that _ experience for the first time. it is something that nobody really wants to consider, that a member of staff might— to consider, that a member of staff might be _ to consider, that a member of staff might be harming the babies under yourcare — might be harming the babies under our care. , :, ., ., your care. things came to a head when two — your care. things came to a head when two out _ your care. things came to a head when two out of _ your care. things came to a head when two out of three _ your care. things came to a head when two out of three healthy i when two out of three healthy triplets died within 2a hours of each other injune 2016. afterwards, a meeting was held for staff. luca; a meeting was held for staff. lucy letb was a meeting was held for staff. lucy letby was there. _ a meeting was held for staff. lucy letby was there. she _ a meeting was held for staff. lucy letby was there. she was sitting next _ letby was there. she was sitting next to— letby was there. she was sitting next to me. i spoke to her, and said how tired _ next to me. i spoke to her, and said how tired and — next to me. i spoke to her, and said how tired and upset she must be after_ how tired and upset she must be after two — how tired and upset she must be after two days of this, and hoped that she — after two days of this, and hoped that she was going to have a restful weekend, _ that she was going to have a restful weekend, and she turned to me and said, _ weekend, and she turned to me and said. no, _ weekend, and she turned to me and said. no, ini— weekend, and she turned to me and said, no, i'm back on shift tomorrow _ said, no, i'm back on shift tomorrow. the other staff were very traumatised by all of this. they were _ traumatised by all of this. they were crumbling before your eyes almost, — were crumbling before your eyes almost, and she was quite happy and confident— almost, and she was quite happy and confident to come into work. lucy letb was confident to come into work. lucy letby was eventually _ confident to come into work. ii_i,.t}' letby was eventually moved to a clerical role. the doctors kept trying to get managers to investigate suspicious deaths, and her connection to them. that we can now reveal that even though consultants here repeatedly made loud warnings to senior management, they say they were ignored, and ultimately told that if they didn't stop raising questions about the nurse, there would be consequences. in the dock to say that even after lucy letby came off duty on the neonatal unit, executives tried to draw a line under the case, and it was only a year after she stopped working as a nurse that the police became involved. after her arrest, officers found all sorts of items in her bedroom. babies medical records, her diary, notes covered in her school, with phrases including, i am evil. i did this. ,, , ., ~ ., , did this. she is a killer, and using her words. _ did this. she is a killer, and using her words, she _ did this. she is a killer, and using her words, she is _ did this. she is a killer, and using her words, she is evil. _ did this. she is a killer, and using her words, she is evil. you - did this. she is a killer, and using her words, she is evil. you have i her words, she is evil. you have sent her words, she is evil. you have spent time _ her words, she is evil. you have spent time interviewing - her words, she is evil. you have spent time interviewing her, - her words, she is evil. you have | spent time interviewing her, and watching her in court as well giving evidence. what did you make of her? i think she is very emotionless. she doesn't _ i think she is very emotionless. she doesn't respond to a typical human response _ doesn't respond to a typical human response that i would have expected. there _ response that i would have expected. there was _ response that i would have expected. there was no empathy or sympathy with what _ there was no empathy or sympathy with what has gone on at all. there are people — with what has gone on at all. there are people who _ with what has gone on at all. there are people who look— with what has gone on at all. there are people who look at _ with what has gone on at all. there are people who look at you - with what has gone on at all. there are people who look at you and - with what has gone on at all. ties are people who look at you and say, there is no way she can have done this. it is circumstantial evidence, she looks as though butter wouldn't melt. it she looks as though butter wouldn't melt. . . she looks as though butter wouldn't melt. , :, :, , she looks as though butter wouldn't melt. , . ., , ., she looks as though butter wouldn't melt. , . ., , :, , ., :, melt. it is an example to us all of notjudging _ melt. it is an example to us all of notjudging a _ melt. it is an example to us all of notjudging a book _ melt. it is an example to us all of notjudging a book by _ melt. it is an example to us all of notjudging a book by its - melt. it is an example to us all of notjudging a book by its cover. i melt. it is an example to us all of. notjudging a book by its cover. we not judging a book by its cover. we have got— not judging a book by its cover. we have got to — not judging a book by its cover. we have got to accept and understand the evidence in this case is being, i the evidence in this case is being, i believe. — the evidence in this case is being, i believe, significant and it has taken — i believe, significant and it has taken us — i believe, significant and it has taken us to understand that lucy lethy— taken us to understand that lucy lethy is — taken us to understand that lucy lethy is a — taken us to understand that lucy letby is a killer. the taken us to understand that lucy letby is a killer.— taken us to understand that lucy letby is a killer. the nurse wrote this sympathy — letby is a killer. the nurse wrote this sympathy card _ letby is a killer. the nurse wrote this sympathy card to _ letby is a killer. the nurse wrote this sympathy card to the - letby is a killer. the nurse wrote | this sympathy card to the parents letby is a killer. the nurse wrote i this sympathy card to the parents of one baby, and searched for many of the other families one baby, and searched for many of the otherfamilies on one baby, and searched for many of the other families on facebook. one baby, and searched for many of the otherfamilies on facebook. her own parents supported her throughout the trial, and the court heard about her happy childhood. we may never know why she became a killer. i wanted to be locked up and i never wanted to be locked up and i never wanted to be locked up and i never wanted to come out again. because what she has done has change the course of our life forever. luca; course of our life forever. lucy letby had _ course of our life forever. lucy letby had many _ course of our life forever. lucy letby had many faces. - course of our life forever. lucy letby had many faces. party i course of our life forever. lucy letby had many faces. party girl, graduate, bright young nurse. but each face was a mask for evil hiding in plain sight, and at last her cover has slipped. lucy letby will now be known as one of britain's most notorious criminals. judith moritz, bbc news, manchester. welcome back to manchester crown court. i want to take you straight to the court steps where we are expecting to hear statements about the conviction of lucy letby.- the conviction of lucy letby. nickel evans of cheshire _ the conviction of lucy letby. nickel evans of cheshire constabulary. i the conviction of lucy letby. nickel. evans of cheshire constabulary. this has been a long and emotional journey. all of the families involved in this case. i speak on behalf of the entire prosecution team when i say that all of their babies will forever be in our hearts. i would like to thank all of the families in this case for their exceptional resilience and strength throughout this entire investigation. their composure and their dignity during this trial has been truly overwhelming. the investigation into the circumstances surrounding this case started in may 2017. since that time, hundreds of witnesses have been spoken to by a team of dedicated detectives. many of those witnesses have returned to court on numerous occasions to give evidence. without their honesty and their support, the families would not have received the justice that they have received today. i cannot begin to imagine how the families in this case feel today. ijust hope that today's's verdict bring all of them some peace of mind for the future, and that we have answered some of the questions that they were looking for. cheshire constabulary will continue to support all of the families in this case in the days ahead. they will be a period of reflection of everybody comes to terms with what they have experienced here today. i will now pass you on to my colleague from the crown prosecution service, pascal jones. lucy letby was entrusted to protect some _ lucy letby was entrusted to protect some of— lucy letby was entrusted to protect some of the most vulnerable babies. little some of the most vulnerable babies. little did _ some of the most vulnerable babies. little did those working alongside her know— little did those working alongside her know that there was a murderer in their— her know that there was a murderer in their midst. she did her utmost to conceal— in their midst. she did her utmost to conceal her crimes by varying the ways in_ to conceal her crimes by varying the ways in which she repeatedly harmed bahies— ways in which she repeatedly harmed babies in_ ways in which she repeatedly harmed babies in her care. she sought to deceive _ babies in her care. she sought to deceive her— babies in her care. she sought to deceive her colleagues and pass off the harm _ deceive her colleagues and pass off the harm she caused as nothing more than a _ the harm she caused as nothing more than a worsening of each baby's existing — than a worsening of each baby's existing vulnerability. in her hands. _ existing vulnerability. in her hands, innocuous substances like air, hands, innocuous substances like air. milk— hands, innocuous substances like air. milk or— hands, innocuous substances like air, milk or medication like insulin would _ air, milk or medication like insulin would become lethal. she perverted her learning and weaponised her craft to — her learning and weaponised her craft to inflict harm, grief and death — craft to inflict harm, grief and death. time and again, she harmed babies— death. time and again, she harmed babies in_ death. time and again, she harmed babies in an — death. time and again, she harmed babies in an environment which should — babies in an environment which should have been safe for them and their families. should have been safe for them and theirfamilies. parents were should have been safe for them and their families. parents were exposed to her— their families. parents were exposed to her morbid curiosity and her fake compassion — to her morbid curiosity and her fake compassion. too many of them returned — compassion. too many of them returned home to empty baby rooms. many surviving children live with permanent consequences of her assault— permanent consequences of her assault upon their lives. her attacks— assault upon their lives. her attacks were a complete betrayal of the trust _ attacks were a complete betrayal of the trust placed in her. my thoughts are with _ the trust placed in her. my thoughts are with the families of the victims who may— are with the families of the victims who may never have closure, but who now have _ who may never have closure, but who now have answers to questions which had troubled them for years. i will now hand — had troubled them for years. i will now hand over to my colleague janet wall from _ now hand over to my colleague janet wall from cheshire constabulary. lama i am a family liaison coordinator with— i am a family liaison coordinator with cheshire _ i am a family liaison coordinator with cheshire constabulary. i. i am a family liaison coordinator. with cheshire constabulary. i have been _ with cheshire constabulary. i have been asked — with cheshire constabulary. i have been asked to _ with cheshire constabulary. i have been asked to read _ with cheshire constabulary. i have been asked to read out _ with cheshire constabulary. i have been asked to read out a - with cheshire constabulary. i have i been asked to read out a statement on behalf— been asked to read out a statement on behalf of— been asked to read out a statement on behalf of all _ been asked to read out a statement on behalf of all the _ been asked to read out a statement on behalf of all the families - been asked to read out a statement on behalf of all the families in - on behalf of all the families in this case _ on behalf of all the families in this case. words _ on behalf of all the families in this case. words cannot - on behalf of all the families in i this case. words cannot effectively explain _ this case. words cannot effectively explain how— this case. words cannot effectively explain how we _ this case. words cannot effectively explain how we are _ this case. words cannot effectively explain how we are feeling - this case. words cannot effectively explain how we are feeling at - this case. words cannot effectively explain how we are feeling at thisl explain how we are feeling at this moment— explain how we are feeling at this moment in— explain how we are feeling at this moment in time. _ explain how we are feeling at this moment in time. we _ explain how we are feeling at this moment in time. we are - explain how we are feeling at this moment in time. we are quite i explain how we are feeling at this i moment in time. we are quite simply stunned _ moment in time. we are quite simply stunned to _ moment in time. we are quite simply stunned to lose _ moment in time. we are quite simply stunned. to lose a _ moment in time. we are quite simply stunned. to lose a baby— moment in time. we are quite simply stunned. to lose a baby is _ moment in time. we are quite simply stunned. to lose a baby is a - stunned. to lose a baby is a heartbreaking _ stunned. to lose a baby is a heartbreaking experience i stunned. to lose a baby is a l heartbreaking experience that stunned. to lose a baby is a - heartbreaking experience that no parent _ heartbreaking experience that no parent should _ heartbreaking experience that no parent should ever— heartbreaking experience that no parent should ever have - heartbreaking experience that no parent should ever have to - heartbreaking experience that no parent should ever have to go i parent should ever have to go through _ parent should ever have to go through but— parent should ever have to go through. but to _ parent should ever have to go through. but to lose - parent should ever have to go through. but to lose a - parent should ever have to go through. but to lose a baby. parent should ever have to go| through. but to lose a baby or parent should ever have to go i through. but to lose a baby or to have _ through. but to lose a baby or to have a _ through. but to lose a baby or to have a baby— through. but to lose a baby or to have a baby harmed _ through. but to lose a baby or to have a baby harmed in— through. but to lose a baby or to have a baby harmed in these i have a baby harmed in these particular— have a baby harmed in these particular circumstances i have a baby harmed in these particular circumstances is i particular circumstances is unimaginable. _ particular circumstances is unimaginable. 0ver - particular circumstances is unimaginable. 0verthe i particular circumstances is . unimaginable. 0verthe past particular circumstances is - unimaginable. 0verthe past seven particular circumstances is _ unimaginable. over the past seven to ei-ht unimaginable. over the past seven to eight years. _ unimaginable. 0ver the past seven to eight years. we— unimaginable. over the past seven to eight years, we have _ unimaginable. over the past seven to eight years, we have had _ unimaginable. 0ver the past seven to eight years, we have had to— unimaginable. 0ver the past seven to eight years, we have had to go- eight years, we have had to go through— eight years, we have had to go through a _ eight years, we have had to go through a long. _ eight years, we have had to go through a long, tortuous - eight years, we have had to go through a long, tortuous and l through a long, tortuous and emotional— through a long, tortuous and emotionaljourney. - through a long, tortuous and emotionaljourney. from- through a long, tortuous and i emotionaljourney. from losing through a long, tortuous and - emotionaljourney. from losing our precious _ emotionaljourney. from losing our precious newborn _ emotionaljourney. from losing our precious newborn had _ emotionaljourney. from losing our precious newborn had grieving - emotionaljourney. from losing our| precious newborn had grieving their loss. _ precious newborn had grieving their loss. seeing— precious newborn had grieving their loss. seeing our— precious newborn had grieving their loss, seeing our children _ precious newborn had grieving their loss, seeing our children who - loss, seeing our children who survived. _ loss, seeing our children who survived, some _ loss, seeing our children who survived, some of— loss, seeing our children who survived, some of whom i loss, seeing our children who survived, some of whom are i loss, seeing our children who i survived, some of whom are still suffering — survived, some of whom are still suffering today. _ survived, some of whom are still suffering today, to _ survived, some of whom are still suffering today, to being - survived, some of whom are still suffering today, to being told i survived, some of whom are still. suffering today, to being told years later that _ suffering today, to being told years later that their— suffering today, to being told years later that their death _ suffering today, to being told years later that their death or— suffering today, to being told years later that their death or collapse i later that their death or collapse might— later that their death or collapse might be — later that their death or collapse might be suspicious, _ later that their death or collapse might be suspicious, nothing i later that their death or collapse| might be suspicious, nothing can prepare — might be suspicious, nothing can prepare you _ might be suspicious, nothing can prepare you for— might be suspicious, nothing can prepare you for that _ might be suspicious, nothing can prepare you for that news. - might be suspicious, nothing canj prepare you for that news. today justice _ prepare you for that news. today justice has — prepare you for that news. today justice has been _ prepare you for that news. today justice has been served, - prepare you for that news. today justice has been served, and i prepare you for that news. today justice has been served, and the| justice has been served, and the nurse _ justice has been served, and the nurse who— justice has been served, and the nurse who had _ justice has been served, and the nurse who had been— justice has been served, and the nurse who had been caring - justice has been served, and the nurse who had been caring for. justice has been served, and the. nurse who had been caring for our babies— nurse who had been caring for our babies has— nurse who had been caring for our babies has been— nurse who had been caring for our babies has been found _ nurse who had been caring for our babies has been found guilty- nurse who had been caring for our babies has been found guilty of i babies has been found guilty of harming — babies has been found guilty of harming them _ babies has been found guilty of harming them. this _ babies has been found guilty of harming them. thisjustice i babies has been found guilty of harming them. thisjustice will| babies has been found guilty of i harming them. thisjustice will not take away— harming them. thisjustice will not take away from _ harming them. thisjustice will not take away from the _ harming them. thisjustice will not take away from the extreme - harming them. thisjustice will not take away from the extreme hurt, | take away from the extreme hurt, anger— take away from the extreme hurt, anger and — take away from the extreme hurt, anger and distress— take away from the extreme hurt, anger and distress we _ take away from the extreme hurt, anger and distress we have - take away from the extreme hurt, anger and distress we have all- anger and distress we have all had to experience _ anger and distress we have all had to experience. some _ anger and distress we have all had to experience. some families- anger and distress we have all had to experience. some families did i anger and distress we have all had i to experience. some families did not receive _ to experience. some families did not receive the _ to experience. some families did not receive the verdict _ to experience. some families did not receive the verdict expected, - to experience. some families did not receive the verdict expected, and i receive the verdict expected, and therefore — receive the verdict expected, and therefore it— receive the verdict expected, and therefore it is— receive the verdict expected, and therefore it is a _ receive the verdict expected, and therefore it is a bittersweet - therefore it is a bittersweet result _ therefore it is a bittersweet result we _ therefore it is a bittersweet result. we are _ therefore it is a bittersweet| result. we are heartbroken, devastated _ result. we are heartbroken, devastated and _ result. we are heartbroken, devastated and angry. - result. we are heartbroken, devastated and angry. we l result. we are heartbroken, i devastated and angry. we may result. we are heartbroken, - devastated and angry. we may never truly know _ devastated and angry. we may never truly know why — devastated and angry. we may never truly know why this _ devastated and angry. we may never truly know why this happened. - devastated and angry. we may never| truly know why this happened. words cannot— truly know why this happened. words cannot express — truly know why this happened. words cannot express our— truly know why this happened. words cannot express our gratitude - truly know why this happened. words cannot express our gratitude to - truly know why this happened. words cannot express our gratitude to the l cannot express our gratitude to the 'ury cannot express our gratitude to the jury who _ cannot express our gratitude to the jury who have — cannot express our gratitude to the jury who have had _ cannot express our gratitude to the jury who have had to _ cannot express our gratitude to the jury who have had to sit _ cannot express our gratitude to the jury who have had to sit through i cannot express our gratitude to the | jury who have had to sit through 145 days of— jury who have had to sit through 145 days of gruelling _ jury who have had to sit through 145 days of gruelling evidence - jury who have had to sit through 145 days of gruelling evidence which i jury who have had to sit through 145| days of gruelling evidence which has led to— days of gruelling evidence which has led to today's — days of gruelling evidence which has led to today's verdict. _ days of gruelling evidence which has led to today's verdict. we _ days of gruelling evidence which has led to today's verdict. we recognise | led to today's verdict. we recognise that this _ led to today's verdict. we recognise that this has — led to today's verdict. we recognise that this has not _ led to today's verdict. we recognise that this has not been _ led to today's verdict. we recognise that this has not been an _ led to today's verdict. we recognise that this has not been an easy- led to today's verdict. we recognise that this has not been an easy taskl that this has not been an easy task for them. — that this has not been an easy task forthem. and _ that this has not been an easy task for them, and we _ that this has not been an easy task for them, and we will— that this has not been an easy task for them, and we will forever- that this has not been an easy task for them, and we will forever be i for them, and we will forever be grateful— for them, and we will forever be grateful for _ for them, and we will forever be grateful for their— for them, and we will forever be grateful for their patience - for them, and we will forever be grateful for their patience and i grateful for their patience and resilience _ grateful for their patience and resilience throughout - grateful for their patience and resilience throughout this i resilience throughout this incredibly— resilience throughout this incredibly difficult- resilience throughout this. incredibly difficult process. resilience throughout this - incredibly difficult process. the police — incredibly difficult process. the police investigation _ incredibly difficult process. the police investigation began i incredibly difficult process. the police investigation began in i incredibly difficult process. the i police investigation began in 2017, and we _ police investigation began in 2017, and we have — police investigation began in 2017, and we have been— police investigation began in 2017, and we have been supported - police investigation began in 2017, and we have been supported from | police investigation began in 2017, i and we have been supported from the very beginning — and we have been supported from the very beginning by— and we have been supported from the very beginning bya _ and we have been supported from the very beginning by a team _ and we have been supported from the very beginning by a team of— very beginning by a team of experienced _ very beginning by a team of experienced and _ very beginning by a team of experienced and dedicated i very beginning by a team of- experienced and dedicated family liaison— experienced and dedicated family liaison officers. _ experienced and dedicated family liaison officers. we _ experienced and dedicated family liaison officers. we want - experienced and dedicated family liaison officers. we want to - experienced and dedicated family liaison officers. we want to thank these _ liaison officers. we want to thank these officers _ liaison officers. we want to thank these officers for— liaison officers. we want to thank these officers for everything - liaison officers. we want to thank these officers for everything they| these officers for everything they have done — these officers for everything they have done for— these officers for everything they have done for us. _ these officers for everything they have done for us. medical- these officers for everything they. have done for us. medical experts, consultants. — have done for us. medical experts, consultants, doctors _ have done for us. medical experts, consultants, doctors and _ have done for us. medical experts, consultants, doctors and nursing i consultants, doctors and nursing staff have — consultants, doctors and nursing staff have all _ consultants, doctors and nursing staff have all given _ consultants, doctors and nursing staff have all given evidence i consultants, doctors and nursingi staff have all given evidence that court _ staff have all given evidence that court which — staff have all given evidence that court which at _ staff have all given evidence that court which at times _ staff have all given evidence that court which at times has - staff have all given evidence that court which at times has been i court which at times has been extremely— court which at times has been extremely harrowing - court which at times has been extremely harrowing and - court which at times has been - extremely harrowing and distressing for us _ extremely harrowing and distressing for us to— extremely harrowing and distressing for us to listen — extremely harrowing and distressing for us to listen to. _ extremely harrowing and distressing for us to listen to. however, - extremely harrowing and distressing for us to listen to. however, we - for us to listen to. however, we recognise — for us to listen to. however, we recognise the _ for us to listen to. however, we recognise the determination - for us to listen to. however, we | recognise the determination and commitment _ recognise the determination and commitment that— recognise the determination and commitment that each - recognise the determination and commitment that each witness i recognise the determination and . commitment that each witness has showrr— commitment that each witness has shown irr— commitment that each witness has shown in ensuring _ commitment that each witness has shown in ensuring that _ commitment that each witness has shown in ensuring that the - commitment that each witness has shown in ensuring that the truth i commitment that each witness has shown in ensuring that the truth is| shown in ensuring that the truth is told _ shown in ensuring that the truth is told we _ shown in ensuring that the truth is told. we acknowledge _ shown in ensuring that the truth is told. we acknowledge that - shown in ensuring that the truth is told. we acknowledge that the - told. we acknowledge that the evidence — told. we acknowledge that the evidence given _ told. we acknowledge that the evidence given by— told. we acknowledge that the evidence given by each - told. we acknowledge that the evidence given by each of - told. we acknowledge that the| evidence given by each of them told. we acknowledge that the - evidence given by each of them has been _ evidence given by each of them has been key— evidence given by each of them has been key in — evidence given by each of them has been key in securing _ evidence given by each of them has been key in securing today's - been key in securing today's verdict _ been key in securing today's verdict. finally, _ been key in securing today's verdict. finally, we - been key in securing today's verdict. finally, we would i been key in securing today's i verdict. finally, we would like been key in securing today's - verdict. finally, we would like to acknowledge _ verdict. finally, we would like to acknowledge and _ verdict. finally, we would like to acknowledge and thank- verdict. finally, we would like to acknowledge and thank the - acknowledge and thank the investigation _ acknowledge and thank the investigation team - acknowledge and thank the investigation team and - acknowledge and thank the i investigation team and more acknowledge and thank the - investigation team and more recently the prosecution — investigation team and more recently the prosecution team _ investigation team and more recently the prosecution team who _ investigation team and more recently the prosecution team who have - investigation team and more recently the prosecution team who have led . the prosecution team who have led the prosecution team who have led the triat— the prosecution team who have led the trial to — the prosecution team who have led the trial to a — the prosecution team who have led the trial to a successful— the trial to a successful conclusion. _ the trial to a successful conclusion. the - the trial to a successful conclusion. the search| the trial to a successful. conclusion. the search for the trial to a successful- conclusion. the search for the the trial to a successful— conclusion. the search for the truth has remained — conclusion. the search for the truth has remained at— conclusion. the search for the truth has remained at the _ conclusion. the search for the truth has remained at the forefront - conclusion. the search for the truth has remained at the forefront of- has remained at the forefront of everyone's— has remained at the forefront of everyone's mines, _ has remained at the forefront of everyone's mines, and - has remained at the forefront of everyone's mines, and we - has remained at the forefront of everyone's mines, and we will. everyone's mines, and we will forever— everyone's mines, and we will forever be _ everyone's mines, and we will forever be grateful— everyone's mines, and we will forever be grateful for- everyone's mines, and we will forever be grateful for this. i everyone's mines, and we will| forever be grateful for this. we would — forever be grateful for this. we would now— forever be grateful for this. we would now ask _ forever be grateful for this. we would now ask for _ forever be grateful for this. we would now ask for the - forever be grateful for this. we would now ask for the time - forever be grateful for this. we would now ask for the time in i forever be grateful for this. we - would now ask for the time in peace to process _ would now ask for the time in peace to process what _ would now ask for the time in peace to process what has _ would now ask for the time in peace to process what has happened - would now ask for the time in peace to process what has happened is- would now ask for the time in peace to process what has happened is wei to process what has happened is we come _ to process what has happened is we come to— to process what has happened is we come to terms _ to process what has happened is we come to terms with _ to process what has happened is we come to terms with today's - to process what has happened is we come to terms with today's verdict. | come to terms with today's verdict. i come to terms with today's verdict. iwoutd _ come to terms with today's verdict. iwoutd now— come to terms with today's verdict. i would now also _ come to terms with today's verdict. i would now also like _ come to terms with today's verdict. i would now also like to _ come to terms with today's verdict. i would now also like to read - come to terms with today's verdict. i would now also like to read out i come to terms with today's verdict. i would now also like to read out a i i would now also like to read out a statement — i would now also like to read out a statement on _ i would now also like to read out a statement on behalf _ i would now also like to read out a statement on behalf of _ i would now also like to read out a statement on behalf of the - i would now also like to read out a statement on behalf of the team l i would now also like to read out a statement on behalf of the team a family— statement on behalf of the team a family iiaison _ statement on behalf of the team a family liaison officers _ statement on behalf of the team a family liaison officers who - statement on behalf of the team a family liaison officers who worked| family liaison officers who worked as part _ family liaison officers who worked as part of— family liaison officers who worked as part of operation _ family liaison officers who worked i as part of operation hummingbird. family liaison officers who worked - as part of operation hummingbird. on the hatt— as part of operation hummingbird. on the half of— as part of operation hummingbird. on the haif of our— as part of operation hummingbird. on the half of our team _ as part of operation hummingbird. on the half of our team of— as part of operation hummingbird. on the half of our team of dedicated - the half of our team of dedicated family— the half of our team of dedicated famitv iiaison _ the half of our team of dedicated family liaison officers, _ the half of our team of dedicated family liaison officers, i - the half of our team of dedicated family liaison officers, i would i family liaison officers, i would like to— family liaison officers, i would like to thank— family liaison officers, i would like to thank all— family liaison officers, i would like to thank all of— family liaison officers, i would like to thank all of the - family liaison officers, i would | like to thank all of the families for the — like to thank all of the families for the immense _ like to thank all of the families for the immense fortitude - like to thank all of the families for the immense fortitude and| for the immense fortitude and extreme — for the immense fortitude and extreme resilience _ for the immense fortitude and extreme resilience that - for the immense fortitude and extreme resilience that they l for the immense fortitude and . extreme resilience that they have shown _ extreme resilience that they have shown over — extreme resilience that they have shown over the _ extreme resilience that they have shown over the years. _ extreme resilience that they have shown over the years. they- extreme resilience that they have shown over the years. they have i shown over the years. they have acted _ shown over the years. they have acted with — shown over the years. they have acted with dignity— shown over the years. they have acted with dignity and _ shown over the years. they have acted with dignity and reserve i shown over the years. they have . acted with dignity and reserve nurse during _ acted with dignity and reserve nurse during the _ acted with dignity and reserve nurse during the very _ acted with dignity and reserve nurse during the very long _ acted with dignity and reserve nurse during the very long trial, _ acted with dignity and reserve nurse during the very long trial, whilst - during the very long trial, whilst hearing — during the very long trial, whilst hearing the _ during the very long trial, whilst hearing the most _ during the very long trial, whilst hearing the most horrendous. hearing the most horrendous evidence~ _ hearing the most horrendous evidence. we _ hearing the most horrendous evidence. we are _ hearing the most horrendous evidence. we are all- hearing the most horrendous. evidence. we are all extremely humbled — evidence. we are all extremely humbled by— evidence. we are all extremely humbled by them. _ evidence. we are all extremely humbled by them. i— evidence. we are all extremely humbled by them. i hope - evidence. we are all extremely humbled by them. i hope thati evidence. we are all extremely. humbled by them. i hope that the support— humbled by them. i hope that the support that — humbled by them. i hope that the support that we _ humbled by them. i hope that the support that we have _ humbled by them. i hope that the support that we have provided - humbled by them. i hope that the support that we have provided toi humbled by them. i hope that the . support that we have provided to all of the _ support that we have provided to all of the families _ support that we have provided to all of the families has _ support that we have provided to all of the families has been— support that we have provided to all of the families has been of- support that we have provided to all of the families has been of some i of the families has been of some comfort— of the families has been of some comfort to — of the families has been of some comfort to them _ of the families has been of some comfort to them during - of the families has been of some comfort to them during an - of the families has been of some - comfort to them during an incredibly difficult _ comfort to them during an incredibly difficult period. _ comfort to them during an incredibly difficult period. we _ comfort to them during an incredibly difficult period. we have _ comfort to them during an incredibly difficult period. we have worked - difficult period. we have worked closely— difficult period. we have worked closely alongside _ difficult period. we have worked closely alongside his _ difficult period. we have worked closely alongside his majesty's i closely alongside his majesty's court _ closely alongside his majesty's court service _ closely alongside his majesty's court service to _ closely alongside his majesty's court service to ensure - closely alongside his majesty's court service to ensure that - closely alongside his majesty's| court service to ensure that the families— court service to ensure that the families have _ court service to ensure that the families have been _ court service to ensure that the families have been able - court service to ensure that the families have been able to- court service to ensure that the i families have been able to watch court _ families have been able to watch court proceedings— families have been able to watch court proceedings in— families have been able to watch court proceedings in manchester| families have been able to watch . court proceedings in manchester as well as— court proceedings in manchester as well as remotely— court proceedings in manchester as well as remotely over— court proceedings in manchester as well as remotely over the - court proceedings in manchester as well as remotely over the past - court proceedings in manchester as well as remotely over the past teni well as remotely over the past ten months _ well as remotely over the past ten months this _ well as remotely over the past ten months. this has _ well as remotely over the past ten months. this has assisted - well as remotely over the past ten months. this has assisted them i months. this has assisted them greatly— months. this has assisted them greatly in— months. this has assisted them greatly in being _ months. this has assisted them greatly in being able _ months. this has assisted them greatly in being able to - months. this has assisted them greatly in being able to view- months. this has assisted themi greatly in being able to view the trial with — greatly in being able to view the trial with more _ greatly in being able to view the trial with more ease. _ greatly in being able to view the trial with more ease. we - greatly in being able to view the trial with more ease. we wouldi greatly in being able to view the . trial with more ease. we would like to thank— trial with more ease. we would like to thank all— trial with more ease. we would like to thank all staff _ trial with more ease. we would like to thank all staff for _ trial with more ease. we would like to thank all staff for their— trial with more ease. we would like to thank all staff for their help - to thank all staff for their help with this _ to thank all staff for their help with this. whilst _ to thank all staff for their help with this. whilst today's - to thank all staff for their help i with this. whilst today's verdict will by— with this. whilst today's verdict will by no — with this. whilst today's verdict will by no means _ with this. whilst today's verdict will by no means relieve - with this. whilst today's verdict will by no means relieve the . will by no means relieve the suffering _ will by no means relieve the suffering the _ will by no means relieve the suffering the families - will by no means relieve the suffering the families have i will by no means relieve the - suffering the families have gone through— suffering the families have gone through and _ suffering the families have gone through and are _ suffering the families have gone through and are still— suffering the families have gone through and are still going - suffering the families have gone - through and are still going through, we hope _ through and are still going through, we hope it— through and are still going through, we hope it will— through and are still going through, we hope it will bring _ through and are still going through, we hope it will bring them - through and are still going through, we hope it will bring them some - we hope it will bring them some comfort — we hope it will bring them some comfort 0ur— we hope it will bring them some comfort. our thoughts - we hope it will bring them some comfort. our thoughts remain. we hope it will bring them some . comfort. our thoughts remain with you. comfort. our thoughts remain with ou. . ~' comfort. our thoughts remain with ou. ., ~ , ., comfort. our thoughts remain with you— thank _ comfort. our thoughts remain with you— thank you - those statements happening just behind me here at manchester crown court. we heard there from cheshire constabulary, from the crown prosecution service and finally and poignantly from that family liaison officer who has been dealing with so many of these families. we have been talking about the fact that often in a case like this, the identities of the victims will be known, but in order to protect the families and in some cases the siblings of the children who died, these have been anonymized, so where perhaps families want to send a message about what has happened, that happened in that statement there through the family liaison officer. i think in fact listening to all three of those, what really came through here was what an ordeal this has been for the families. this started in 2015, this case, and you heard they're some of the statements that are being read out, and as the parents were saying, to go through the experience of having a child who was born prematurely, a child who was born prematurely, a child who was perhaps already very sick and on the neonatal unit, to either lose that child or to go through in the cases of the attempted murders and experience where the children were in very, very dire medical straights and the parents were wondering if they would survive, to go through an experience like that and then to find subsequently that the reason that happened was because of the nurse who was supposed to be providing their care, a nurse who had administered either an injection of air or had administered either an injection ofair or insulin, had administered either an injection of air or insulin, something which had caused those children to either die or become incredibly sick, that is a sequence of events which the parents have had to deal with. i think it is incomprehensible to so many of us to really understand what it would be like to be in a situation like that. and then of course to sit through this trial, these nine months of evidence, to hear again in these nine months of evidence, to hearagain in painful these nine months of evidence, to hear again in painful detail often what happened to the children, the reasons behind that, and i think all three of those statements really focused on the families, and what they have been through and the fact that on monday we expect the sentencing to happen, on monday mr justice goss has indicated that after the weekend that of course the sentence will be passed. it will no doubt be a significant custodial sentence for lucy letby, but that is the final moment really for the parents in this case, for those who have closure, who have a verdict. of course it doesn't in any way temp put the pain or bring their children back, but it answers some of the questions for some of their families. lucy letby was acquitted into camps, and we know as well that the jury simply could not reach a verdict in several more, and there were families who have been here today who had hoped to get answers about what happened to their children. the cbs have said that they will take eight further potential 28 days to decide whether or not to bring a retrial on those cases. in fact there was a word that really stood out for me there when the family liaison officer was speaking when she described the families saying that this was a bittersweet day for those families who may be didn't receive the verdicts that they wanted or expected, but who have seen lucy letby convicted. she is now a convicted murderer, she is a serial killer in the definition of the world, she has killed multiple children in her care. and in fact, one particular point which has been raised throughout this trial and i think will continue to be raised from this point was how something like this could happen, how a nurse could have the power and control to kill and attempt to kill multiple children, and to do it over a period of several months before suspicions were raised. now, an investigation by bbc news and bbc panorama has found that the mortality rate on the neonatal unit at the countess of chester hospital was far higher than should have been expected, and our social affairs correspondent michael buchanan has this exclusive report. this is the story of an nhs trust that didn't properly investigate why 13 babies died in a one—year period. instead, it turned against the very people who wanted the police to examine the deaths.— people who wanted the police to examine the deaths. there is only one serial killer _ examine the deaths. there is only one serial killer of _ examine the deaths. there is only one serial killer of babies - examine the deaths. there is only one serial killer of babies that - examine the deaths. there is only one serial killer of babies that has work to that organisation, and the executive team were not to the people who were responsible for the deaths of those babies. but they had some opportunities to get to the bottom of what was happening. susan gilbe 'oined bottom of what was happening. susan gilbev joined the _ bottom of what was happening. susan gilbey joined the countess _ bottom of what was happening. susan gilbeyjoined the countess of chester nhs trust is nhs direct a month after lucy letby was arrested. within two months, she was made chief executive, post she held until last december. through documents and speaking to staff, she learned what the trust knew about the serial killer. the first three babies died injune killer. the first three babies died in june 2015. killer. the first three babies died injune 2015. the executive team held a meeting at which it was agreed an external investigation into the deaths would be held. it never happened. by october, with seven babies now dead, a staff analysis of the incidents made a link between all the deaths and lucy letby being on shift, but it was still seen as coincidental. in february 2016, with ten babies now dead, the director of nursing, alison kelly, and ian harvey, the medical director, were asked for an urgent meeting to discuss the deaths at lucy letby�*s links to all of them. they didn't respond for three months. . . . , months. the paediatricians were discussina months. the paediatricians were discussing the _ months. the paediatricians were discussing the terrible _ months. the paediatricians were discussing the terrible nights - months. the paediatricians were discussing the terrible nights on | discussing the terrible nights on call that they were having. one of them said, every time this is happening to me, that i'm being called in for these catastrophic events which were unexpected and unexplained, lucy letby is there, and then somebody else said, i found that. and then someone else had the same response. and they all realised that the common factor for each of them was letby�*s presence on the unit. in them was letby's presence on the unit. , :: ' ~ them was letby's presence on the unit. , i: ' ~ ., them was letby's presence on the unit. , :: '~ ., , unit. in june 2016, two babies died on consecutive _ unit. in june 2016, two babies died on consecutive days. _ unit. in june 2016, two babies died on consecutive days. 13 _ unit. in june 2016, two babies died on consecutive days. 13 children - unit. in june 2016, two babies died | on consecutive days. 13 children had now died. lucy letby was on shift for all of them. the day after the second death, the nurse was due back on the unit. paediatrician steve brearley rang the duty manager asking for her to be replaced. the manager refused. i asking for her to be replaced. the manager refused.— asking for her to be replaced. the manager refused. i challenged her. i said, are manager refused. i challenged her. i said. are you — manager refused. i challenged her. i said, are you saying _ manager refused. i challenged her. i said, are you saying that _ manager refused. i challenged her. i said, are you saying that you - manager refused. i challenged her. i said, are you saying that you are - said, are you saying that you are making this decision against the wishes of seven consultant paediatricians? and she said, yes. and i said, well, if you are making this decision, are you taking responsibility of anything that might happen tomorrow to any of our babies? and she said yes. lucy letby went to work, and a baby unexpectedly collapsed. irate lucy letby went to work, and a baby unexpectedly collapsed.— unexpectedly collapsed. we were ura in . unexpectedly collapsed. we were urging them _ unexpectedly collapsed. we were urging them to — unexpectedly collapsed. we were urging them to investigate - unexpectedly collapsed. we were urging them to investigate our i urging them to investigate our concerns appropriately, and most of us felt the most appropriate way to do that would be to go to the police. do that would be to go to the olice. , ,., , ., police. the response from the medical director _ police. the response from the medical director was - police. the response from the - medical director was unsupported. in an e—mail to medical director was unsupported. in an e—mailto the medical director was unsupported. in an e—mail to the paediatricians obtained by panorama, ian harvey wrote, action is being taken. all e—mails seized forthwith. the police were not called. instead, in september 2016, the royal college of paediatrics and child health was asked to carry out a review of the neonatal unit. it urged the trust to investigate each death individually. this didn't happen. around this time lucy letby launched a grievance procedure against the paediatricians. the internal process agreed that she had been discriminated against and victimised by the doctors on the unit. with the paediatricians wanting a police investigation injanuary paediatricians wanting a police investigation in january 2017, paediatricians wanting a police investigation injanuary 2017, an extraordinary board meeting was held. the medical director, ian harvey, gave a verbal report. he said external reviews had not highlighted any individual is being linked to the deaths, and that in the trust was ready to draw a line under the issues. the chief executive, tony chambers, said he had met lucy letby and her parents to apologise for what had happened. a statement written by letby was read out detailing how hard the past few months have been for her. the meeting and decided lucy letby would return to they nay know —— neonatal unit after the paediatricians had written a letter apologising to her. this is the letter sent to her signed by all seven of the paediatricians. against their wishes, they apologise for any inappropriate comments that had been made, going on to say we are very sorry for the stress and upset you have experience in the last year. the paediatricians feared being reported to the regulator, but they kept going, urging the trust to report the cases to the police, something the trust did eventually in 2017. ., . , ., ., in 2017. protecting the reputation ofthe in 2017. protecting the reputation of the organisation _ in 2017. protecting the reputation of the organisation was _ in 2017. protecting the reputation of the organisation was a - in 2017. protecting the reputation of the organisation was a big - in 2017. protecting the reputation l of the organisation was a big factor in how people responded to the concerns raised. they were dragged kicking and screaming, the executive team, to calling _ screaming, the executive team, to calling the — screaming, the executive team, to calling the police. that screaming, the executive team, to calling the police.— calling the police. that would certainly be _ calling the police. that would certainly be the _ calling the police. that would certainly be the conclusion i calling the police. that would l certainly be the conclusion that calling the police. that would i certainly be the conclusion that i would reach. that certainly be the conclusion that i would reach.— certainly be the conclusion that i would reach. at the time, let beat was arrested _ would reach. at the time, let beat was arrested in _ would reach. at the time, let beat was arrested in july _ would reach. at the time, let beat was arrested in july 2018, - would reach. at the time, let beat was arrested in july 2018, she - would reach. at the time, let beatj was arrested in july 2018, she was was arrested injuly 2018, she was still working at the trust. no disciplinary action had been taken against her. the disciplinary action had been taken against her-— disciplinary action had been taken auainst her. , ., .,, ., ., against her. the strong opinion was that nothing — against her. the strong opinion was that nothing would _ against her. the strong opinion was that nothing would be _ against her. the strong opinion was that nothing would be found. - against her. the strong opinion was that nothing would be found. there | that nothing would be found. there was a brief overlap of three or four days between myself and the outgoing medical director, and his parting words to me, to my surprise, were you need to refer the paediatricians to the gmc. they were not referred to the general medical council. instead, all the executives who doubted the doctors and supported lucy letby left the countess of chester trust. they all refused to comment ahead of delay�*s verdict. michael buchanan, bbc news, cheshire. we are expecting to hear from the countess of chester hospital very soon, and as we heard in michael's report there, there are various questions to answer for the people who worked there at the time and also for the unit going forward. i want to bring you one extra statement as well. we had referenced that of the staff who had formerly worked at the countess of chester hospital at the time of these crimes being committed, ian harvey, who is the former medical director, who has released a statement on the last few minutes. it says, at this time my thoughts are with the babies whose treatment has been the focus of the trial, and with their parents and relatives who have been through something unimaginable, and i'm sorry for all of their suffering. as medical director, i was determined to keep the baby is safe and support our staff. to keep the baby is safe and support ourstaff. i to keep the baby is safe and support our staff. i wanted the reviews and investigations carried out so that we can tell the parents what happened to their children. i believe there should be an inquiry that looked at all events leading up to this trial, and i will help it in whichever way i can. that is ian harvey, the former medical director at the counter suggest a hospital. we are expecting to hear as i say from the current trust, and we are told doctor nigel scorn, the current medical director at the countess of chester hospital foundation trust, we are expecting to hear from them very soon, when that statement happens we will bring it to you live on bbc news. go to the background and context on the website and on the app. the situations we are discussing, some of the death of babies, they can be very distressing to hear, they can be triggering, and if you need support, you can see the details online. i am going to turn back to my colleague while we wait to hear from the hospital, you have been in court threw out. the medical care at the hospital, particularly on the neonatal unit, is something that we are notjust talking about neonatal unit, is something that we are not just talking about today, neonatal unit, is something that we are notjust talking about today, it has been focused on threw out the trial and beyond lucy letby, the

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