and reality star kim kardashian files for divorce from her husband, kanye west, after seven years of marriage. good afternoon. welcome to the programme. care home residents in england will be allowed to pick one person to visit them regularly from the 8th of march in the first confirmed easing of lockdown. they'll be able to meet indoors and hold hands, but visitors must wear personal protective equipment and be tested before going into the home. the announcement is ahead of the prime minister revealing his road map for easing lockdown on monday. our health correspondent anna collinson has more. a moment of relief during a dark year for 83—year—old barbara abrams. this is the closest her family have been allowed to get to her while visiting her care home in stockport because of covid restrictions. that lack of physical contact has been really difficult for us. my poor mum. her health both physically and mentally has really deteriorated, particularly in the last... since christmas. i think that was like the straw that broke the camel's back. but now, a sign of hope. from the 8th of march, care home residence in england will be allowed to pick one person to visit them regularly indoors. with the government preparing to reveal its road map for easing lockdown on monday, this announcement has been called the first step to getting back to where we want to be. there are some rules. it has to be the same visitor every time, holding hands is allowed, but there can be no kissing or hugging. the visitor must be tested before entering the home and they must wear ppe while inside. it is welcome news for many families, but too late for those who have lost loved ones during the pandemic. we have tried everything we possibly can and what you have to remember is people in our services have very complex health care needs. and so therefore, our primary duty has always been through all the guidance we get is to keep them safe and to keep our staff safe. from early march, residents in scottish care homes will be allowed two visitors. in northern ireland and wales, the advice varies between individual homes. scientists say a slow and steady approach is needed. there are some families who haven't seen their loved ones in care home since march. so i really welcome that announcement. i would say we still have to be cautious, let's not forget the nhs has treated over 100,000 severely ill patients in the last month and we still have almost 20,000 people in hospital. jill has two siblings and says, it is unlikely she will be a chosen visitor because she lives the furthest away, but she doesn't mind. it is wonderful that one of us will be able to go in and hold her hand and that will make a whole difference to us as a whole whole family. let's speak to our political correspondentjessica parker. so, details on monday about the other measures are there any further indications? we are learning a little bit more in the run—up to monday. we know the 8th of march, these limited care home visits will be allowed. we know the aim is to reopen schools in england. exactly how that will work or how it will look? i expect will get more details on monday. what we are hearing is a priority is going to be try and help families re—and yanked —— reunite. but that's going to be focused outdoors because we know the viruses less likely to spread. two households should be able to meet outdoors mixing by easter, but we don't really have details on that. we know that is under consideration. there has been a lot of speculation. when you speak to people inside governments they are not very eager to give you the details because they're looking at the science and the data is changing all the time. the science and the data is changing all the time-— all the time. what is being considered _ all the time. what is being considered when, - all the time. what is being considered when, where, l all the time. what is being - considered when, where, how? they are alwa s considered when, where, how? they are always looking _ considered when, where, how? they are always looking at _ considered when, where, how? tie: are always looking at the data considered when, where, how? ti21: are always looking at the data when it comes in. when it comes and there's a lot of things to look at, there's a lot of things to look at, the effects of lockdown and the effects of the vaccine programme. what effect that having on case and transmissibility. there's always a bit of a lag. in terms of what we can expect, there's going to be a key committee meeting which is largely attended by senior ministers, key advisers, sometimes chief scientific and medical advisers. there has been talk about advisers. there has been talk about a cabinet meeting in the next couple of days to sign off on the road map. and on monday, that is when we expect the prime minister to stand up expect the prime minister to stand up in the house of commons and outline the road map. {lilia up in the house of commons and outline the road map.— up in the house of commons and outline the road map. 0k, thank you jessica. emergency services in myanmar say at least two people have been killed and others injured during protests in the second city, mandalay. witnesses say police used live ammunition to disperse the crowd, after clashes with striking shipyard workers. protests are continuing over this month's arrest of the elected leader, aung san suu kyi in a military coup which has drawn international condemnation. nyein chan aye from the bbc�*s burmese service has the latest from yangon. so far we know two protesters have died and at least 20 others injured in mandalay. people used live rounds and violence broke out in the shipyard in the afternoon and we can confirm that one man in his 20s and another man in his 30s, they are definitely have got a gunshot wound. we expect to hear more from the local emergency rescue unit and they are doing the volunteers and they are on the scene. when we talk to them, they witnessed the police use live rounds and they tried to crack down on workers who are on strike. and also, the public around also supporting that shipyard because the government forced them to work get back to work. all this definitely brings more anger to the public in the country, so we expect to see more protests in coming days. we still wait to see how the authorities will respond. the russian opposition leader alexei navalny has lost an appeal against his imprisonment for violating the terms of a suspended sentence. mr navalny was arrested last month on returning to russia from germany, where he was being treated for poisoning. he says the charges against him are fabricated and blames president vladimir putin for the attack. the kremlin denies involvement. president biden says he'll sign a major disaster declaration for texas as the full extent of the crisis caused by a severe freeze and a huge power failure becomes clear. it would pave the way for more us federal funds to be spent on relief efforts. nearly 60 deaths have been attributed to cold weather that has swept down across the us this week. on friday, about 180,000 homes and businesses in texas still had no electricity, the bbc�*s leboo diseko reports from dallas. after days battling to find power, texans are now struggling to get clean water. 13 million people, around half the state, are being told to boil what comes out of their taps, some even resorting to heating snow to drink. awesome! but in any crisis there are helpers like allen — he has brought hundreds of bottles of water for his local community. super important, he really is, this takes the burden off of me having to get out and drive around. so i appreciate this, i really, really do. it has been a gruelling few days for allen, who has dealt with power outages and now has no food at home. i was very cold, and every time i would get out of my car and go back in just to have somewhere to lay down, i had to decide, do i want to be uncomfortable in my car in the warmth or go into a cold home and lay in a comfortable bed? today, i am going to do this water and then after the water i am going to check and see what type of food people lost and see what i can do to replace their food. this is more than enough! it is clear allen is making a huge difference to his community, bringing supplies like water and even electricity generators. but temperatures are expected to triple in the coming days and that could bring new problems — melted ice coming through already damaged pipes could cause flooding. that could see precious supply dwindle even further. officials say some areas in the state could completely run out in the coming days. residents are being asked to ration the little utilities they already have. it has been a long, cold week in the us. several states in this country have been brought to their knees by the severe winter storms. is too early to definitively link this weather to global warming, but what is clear is that the us needs to be better prepared for a changing climate. leboo diseko, bbc news, dalls, texas. doctors say ambulance handover delays in england during the surge in covid cases over christmas, led to secondary victims in the community. the royal college of emergency medicine says people died of unrelated conditions while waiting hours for help. dr faye kirkland, who is also a working gp, has this report. the first call to 999 was at ten... it's there. 10:25. rose says it was her worst nightmare. then another call to 999. while working a ngiht shift as a nurse this christmas, her teenage children called to say their father was suddenly unwell. it is literally five minutes to the hospital. of course, now he could not move, that was the challenging thing. the family called 999 four times before an ambulance arrived, three hours after the first call. i can't really expect that an ambulance can take such a long time, having been sounded by children. forget about the person who was sick, the fact was that the children were in the house alone with their dad, who was unwell. robert, seen here celebrating four days earlier on boxing day, died of a stroke before the ambulance arrived. such call—outs should take around 18 minutes. that week, the time it took for ambulances to hand over patients rose sharply with the spread of the kent variant, meaning for some patients there was no ambulance free to respond to their calls. he was frightened and getting sicker and sicker by the minute. angela templeman waited for more than six hours for her partner's ambulance. by the time it arrived, an existing surgical wound had started to break them. you do not know what to do in that situation, you have done everything you can — phoned, called, the gp has said you have to go to hospital and you are too sick to go in a car, with me. so we had to sit and wait and it was just so frightening. nobody would listen. graham was taken to intensive care with sepsis and is now recovering at home. bbc news has learned ambulance waiting times outside hospitals in some parts of england rose dramatically over the festive period. freedom of information requests show waiting times in london rose by 63% for the two weeks over the christmas period. and by 48% in the west midlands. it is clear that covid is creating a whole bunch not only of covid victims but also secondary victims. the body which represents emergency care doctors said treating patients in the back of ambulances during the pandemic could have been avoided. i think it was preventable. if you run a system on fumes basically you are going to have problems. the idea patients call for help, have been taken in an ambulance and a paramedic hasjudged this is a person who is seriously ill who needs to go to hospital, and they get to hospital and the whole system designed to help them is unable — i think that is absolutely ghastly. nhs england said services work together to free up capacity despite a significant increase in the number of patients with coronavirus. faye kirkland, bbc news. the headlines on bbc news... as plans to ease lockdown in england start to be revealed. residents in care homes will be allowed indoor visits by a member of their family or a friend from next month. the hospitality industry says it will need at least two weeks' notice before re—opening to ensure supply chains are in place. a court in russia has upheld an earlier decision to jail the opposition activist, alexei navalny, for nearly three years. as we've been hearing, care home residents in england will be allowed to pick one person to visit them regularly from the 8th of march. the news comes ahead of borisjohnson's expected announcement on monday of the roadmap out of england's lockdown. businesses are hoping for more details of when they can start to reopen. our business correspondent katy austin has been speaking to people in the hospitality trade. right now, takeaway and delivery are the only options for pubs like this one in berkshire, providing only a fraction of pre—pandemic trade. we have invested heavily in outdoor spaces. the boss is waiting with baited breath for monday's announcement. it has been very stressful, we are racking up costs all the time. we would like certainty, like a date. at least two weeks, really, for pubs to open correctly. but our suppliers need longer. i mean, beer, for example, takes three weeks to brew. for many pubs, restaurants and cafes, being prepared for full dine—in service to resume depends on the supply chain being ready. the next link in that is wholesalers. bid foods' customers range from high street eateries to care homes. nearly half the staff here are furloughed, and after a stop—start year, the man in charge also wants to know what's next for hospitality. it's notjust a case of turning on a switch and providing the product. the customers have to plan what menus they want to offer. we then have to plan from our 40,000 customers how much stock we want. we then have to order that stock from the suppliers. long—life ambient foods, but also fresh produce, fresh meat, fresh fish. all of those things take a bit more time to get into the supply chain. some production has stopped, of large catering packs and speciality catering products. that brings us to mademoiselle desserts, whose cakes and puddings bid foods sells on. it's stopped making some things like round cakes, which are mostly eaten in coffee shops and restaurants. activity is only at 10—15% of pre—covid levels. there's only a certain amount of customers ordering at the moment. the manager here too says he cannot ramp things up again overnight. the ingredients is the thing that will delay us. most of them are uk. there are a number of ingredients that we do get from abroad, you know, chocolate in particular, but some of those are a four—week lead time at the moment. and then cream cheese for us is three weeks, and that's a key ingredient for our business. a tumultuous year has squeezed cash flow hard, while multiple closures and restarts have led to food waste. these firms say the government needs to help them so that when dining out can happen again, the products customers want are on the menu. katy austin, bbc news. hsbc says it's reviewing the information given to fraud victims on its website after an investigation by radio 4's money box revealed it took one victim and their family 20 hours of waiting on hold before they were able to speak to someone. let's get more on this from moneybox's dan whitworth and i'm alsojoined by lynn edmonds, whose father richard, was the fraud victim who waited for hours. lane, cani lane, can i start with you? 20 hours on hold, frustrated, i guess does not come close. what was that like? unbelievable. i could not believe we could not get through. my husband tried so many different numbers. we tried so many different numbers. we tried to go online. we kept thinking there has to be another way to get through. there has to be another way to get throu~h. , , , ., through. remind us briefly what ha en through. remind us briefly what happen for— through. remind us briefly what happen for him _ through. remind us briefly what happen for him to _ through. remind us briefly what happen for him to need - through. remind us briefly what happen for him to need to - through. remind us briefly what happen for him to need to call. | through. remind us briefly what l happen for him to need to call. he happen for him to need to call. h2 realised that he was a victim of a scam on thursday night. he looked into it himself and he thought that he had done all the relevant things by stopping the credit card and think. he got through to me on friday night. he said oh, yes i'm a victim of scam, but everything is ok, i think it is all sorted. it was not until we actually started talking to a company that we realised my dad was possibly a little confused and did not get the right department involved. we were trying to keep him calm and not overly worry him, but thinking time was of the essence and we really need to get onto this now. so we said we really need to start making phone calls. that is when we started. it phone calls. that is when we started. . , phone calls. that is when we started. ., , ., , :: phone calls. that is when we started. , :: ., , phone calls. that is when we started. , :: ., started. it was only 20 hours later that ou started. it was only 20 hours later that you got _ started. it was only 20 hours later that you got through _ started. it was only 20 hours later that you got through to _ started. it was only 20 hours later that you got through to someone. | that you got through to someone. dan, you have been doing a little bit of investigating into this, what have you found?— bit of investigating into this, what have you found? lynn got in touch with us and _ have you found? lynn got in touch with us and along _ have you found? lynn got in touch with us and along with _ have you found? lynn got in touch with us and along with her- have you found? lynn got in touch | with us and along with her husband steve _ with us and along with her husband steve and — with us and along with her husband steve and her father richard. they spent _ steve and her father richard. they spent a _ steve and her father richard. they spent a long, long time on the phone trying _ spent a long, long time on the phone trying to— spent a long, long time on the phone trying to get through to someone. we put this_ trying to get through to someone. we put this to _ trying to get through to someone. we put this to hsbc and we said hey, what _ put this to hsbc and we said hey, what is _ put this to hsbc and we said hey, what is going on? in the first instant — what is going on? in the first instant hsbc apologise for the prolonged wait and when they were able to— prolonged wait and when they were able to help they refunded the money — able to help they refunded the money. which was eight and a half thousand _ money. which was eight and a half thousand pounds which had been stolen _ thousand pounds which had been stolen by— thousand pounds which had been stolen by criminals. hsbc said we are aware — stolen by criminals. hsbc said we are aware we have longer wait times and we _ are aware we have longer wait times and we would like and that is primarily— and we would like and that is primarily because they said, they are getting a lot more calls about fraud _ are getting a lot more calls about fraud as — are getting a lot more calls about fraud as is — are getting a lot more calls about fraud as is reflected across the rest of— fraud as is reflected across the rest of the industry. i did a simple thing. _ rest of the industry. i did a simple thing. a _ rest of the industry. i did a simple thing, a completely uncivil wood unscientific test. i called the other— unscientific test. i called the other big _ unscientific test. i called the other big banks and i called them at the same _ other big banks and i called them at the same time just after nine o'clock— the same time just after nine o'clock on— the same time just after nine o'clock on a weekday and every single — o'clock on a weekday and every single one, i got through to them in a matter— single one, i got through to them in a matter of— single one, i got through to them in a matter of minutes. i got through to a real— a matter of minutes. i got through to a real person all except for hsbc where _ to a real person all except for hsbc where i_ to a real person all except for hsbc where i was — to a real person all except for hsbc where i was kept hold for seven hours _ where i was kept hold for seven hours across three calls. and each of those _ hours across three calls. and each of those calls ended up getting cut off. of those calls ended up getting cut off a— of those calls ended up getting cut off a very— of those calls ended up getting cut off. a very similar situation. what do ou off. a very similar situation. what do you make _ off. a very similar situation. what do you make of — off. a very similar situation. what do you make of all _ off. a very similar situation. what do you make of all this _ off. a very similar situation. what do you make of all this and - off. a very similar situation. lariat do you make of all this and what would you like to see happen or change now? filtrate would you like to see happen or change now?— would you like to see happen or change now? we have had such a tearful hard _ change now? we have had such a tearful hard time _ change now? we have had such a tearful hard time through - change now? we have had such a tearful hard time through this - change now? we have had such a i tearful hard time through this whole week. it has got to be changed. it needs to be changed now. they are saying it is because of covid. i fully sympathise with that. it is two years now with covid. they need to have more people involved. when they realise there is a problem. can i 'ust ask they realise there is a problem. can ijust ask you _ they realise there is a problem. can ijust ask you one question because ijust ask you one question because i know lots of people watching are always worried about falling for these kind of incidences in the first place. came to talk us through really simply what happened with your father is mack he was contacted by phone by a scamming company saying that they could help him with his computer. saying that they could help him with his computer-— his computer. they use a certain name, his computer. they use a certain name. they _ his computer. they use a certain name. they had _ his computer. they use a certain name, they had some _ his computer. they use a certain. name, they had some information his computer. they use a certain - name, they had some information on him, could they go through this to help them. theyjust softly, softly, but over a fairly long time, got a lot of information out of him. they called him back several times and left messages. they were that convincing that they got information out of him. it is convincing that they got information out of him. , ., , out of him. it is really frightening, _ out of him. it is really frightening, isn't - out of him. it is really frightening, isn't it, l out of him. it is really i frightening, isn't it, how convincing they can be. that must be really worrying for you especially with covid restrictions.— really worrying for you especially with covid restrictions. exactly, he is over 400 _ with covid restrictions. exactly, he is over 400 miles _ with covid restrictions. exactly, he is over 400 miles away. _ with covid restrictions. exactly, he is over 400 miles away. we - with covid restrictions. exactly, he is over 400 miles away. we even l is over 400 miles away. we even spoke to the police about it and said, can we come up? what can we do in that situation, you feel terribly helpless. in that situation, you feel terribly helless. ,. in that situation, you feel terribly helless. y., i. helpless. dan, you did your investigations, _ helpless. dan, you did your investigations, trying - helpless. dan, you did your investigations, trying to - helpless. dan, you did your| investigations, trying to get helpless. dan, you did your l investigations, trying to get a helpless. dan, you did your - investigations, trying to get a hold of someone is difficult enough. fraud is really difficult to spot, isn't it? it fraud is really difficult to spot, isn't it? , �* , fraud is really difficult to spot, isn't it? , ~ , ., isn't it? it is. and it is worth sa in: isn't it? it is. and it is worth saying that _ isn't it? it is. and it is worth saying that her _ isn't it? it is. and it is worth saying that her father - isn't it? it is. and it is worth saying that her father has i isn't it? it is. and it is worth. saying that her father has got first—hand experience of this. i have _ first—hand experience of this. i have done _ first—hand experience of this. i have done lots of reporting on fraud cases _ have done lots of reporting on fraud cases the — have done lots of reporting on fraud cases. the criminals who do this, are brutally— cases. the criminals who do this, are brutally ruthless and efficient at their— are brutally ruthless and efficient at theirjob. they prey on people's vulnerabilities. they will not let you go — vulnerabilities. they will not let you go. once you are stuck in their web as _ you go. once you are stuck in their web as with— you go. once you are stuck in their web as with richard, they will call you back, — web as with richard, they will call you back, they will not let you go. and the _ you back, they will not let you go. and the phrase falling victim to it it is not— and the phrase falling victim to it it is not falling victim. criminals make _ it is not falling victim. criminals make these people victims. they are ruthless _ make these people victims. they are ruthless if— make these people victims. they are ruthless. if you ever get and this applies— ruthless. if you ever get and this applies to — ruthless. if you ever get and this applies to anyone, if you ever get unsolicited — applies to anyone, if you ever get unsolicited calls, e—mails, text, 'ust unsolicited calls, e—mails, text, just hang — unsolicited calls, e—mails, text, just hang up and call your bank back on a number— just hang up and call your bank back on a numberyou just hang up and call your bank back on a number you trust. it really is worth— on a number you trust. it really is worth hammering home that point. the criminals _ worth hammering home that point. the criminals who do that, they will exploit — criminals who do that, they will exploit people and their vulnerabilities. it is always best to be _ vulnerabilities. it is always best to be cautious.— vulnerabilities. it is always best to be cautious. thank you both for cominu to be cautious. thank you both for coming on- _ to be cautious. thank you both for coming on. and _ to be cautious. thank you both for coming on. and please _ to be cautious. thank you both for coming on. and please pass i to be cautious. thank you both for coming on. and please pass on i to be cautious. thank you both for| coming on. and please pass on our regards to your father.— the duke of edinburgh is expected to stay in hospital over the weekend and into next week for observation and rest. prince philip, who turns 100 injune, was admitted to king edward the seventh hospital on tuesday evening after feeling unwell and walked unaided into the medical centre. the duke is said to be "in good spirits." the duke of edinburgh is expected to stay in hospital over they're one of the most recognisable couples in the world but it seems the seven year marriage of kim kardashian and kanye west is over. the reality tv star is reported to have filed for divorce from her rapper husband. 0ur north america correspondent david willis has the latest from los angeles and his report contains some flashing images. it was a made—for—tv marriage, the rapper and the reality star. the union of two people uniquely gifted in the art of self—promotion. kim kardashian west! both destined to strike an improbable alliance with another star of reality television, although politics was, it's thought, just one source of disagreement. she a democrat... i love this guy right here! he, an increasingly vocal conservative, seen here sporting a "make america great again" hat in the oval office before going on to announce an ill—fated run for president. that led in july last year to a barrage of worrisome tweets, including one in which kanye west likened his mother—in—law to the north korean dictator kimjong—un, and even accused herfamily of trying to lock him up. it is being reported i that kim had been over the marriage for a long time, but she felt that last year- was not the right time to file for divorce, i because kanye, in her mind and in that of a lot - of the public, was struggling. both are said to be worth more than $1 billion — he through music and fashion lines, she as a tv star and entrepreneur. it is thought the couple has a prenuptial agreement which neither side plans to contest. neither side has commented on the divorce, but kim kardashian is expected to discuss it later this year, where else than on her own reality tv show? david willis, bbc news, los angeles. princess eugenie and jack brooksbank have named their son august philip hawke brooksbank. the couple released this photograph with their baby boy, who was born at the portland hospital in central london on the 9th of february. sharing the photo on instagram, princess eugenie said it was taken by their midwife and she thanked well—wishers for their messages. two women in florida have been caught trying to dupe health authorities into giving them a coronavirus vaccine by dressing up as grannies. the state's department of health said the pair arrived at a vaccine centre wearing bonnets, gloves and glasses to try and disguise themselves but were caught because they'd confused their dates of birth. they were given a trespassing warning and thrown out of the vaccination centre with a warning not to return. an 11—year—old boy has been finding ways to keep residents entertained at a care home in fife. before the lockdown, 0wen visited regularly. and despite not being able to go inside right now, he's still keen to stay in touch. this is his story are you going to get a game of bingo with me? yeah. would you like to? we'll dae that some day. yeah. aye. hi, i'm owen and i'm11, and i like to visit my friends here at the care home. the residents speak often of owen. they say that they miss the board games, how much of a kind—hearted little boy she is and that somebody his age really brings life and spirit into the care home when he visits. always a laugh and joke with him. aye he was good, good company. hi, owen. he is just a kindly wee laddie. he's always been like that from when he was a wee tot. aye, and he is well liked. i'm interested in coming here to see the smiles on the old peoples faces. hi. i've missed them a lot. there is no indoor visits at present so owen has actually been coming outside the home and waving through the window to the residents. the other day i built a snowman and i was chucking snowballs at harry from the window. on christmas, i saved up my pocket money and i bought like necklaces and earrings and my gran self isolated them in a cupboard for 72 hours and they stuck their hand into a bag and pulled one out. and the men got aftershave. they liked it a lot. well, we were talking about how lonely they would be with not seeing their family and their friends or anything. so he said, can i buy every one of the residents presents? everybody got one, and it was brill. he put a lot of thought into it. ken, it wasn'tjust something off a shelf. that's lovely. i'd say the relationships are so important. you can see in old people that it brings them out of their shell. it's a great relationship to build up, and i'd encourage more young people to be involved with care homes if they can. i will have to be going now, son. aye! you've got a bigger hand than me. i'm just a wee crater. i'll see you again. goodbye, owen! bye. that was 11—year—old 0wen, who shared his story with bbc scotland's the nine programme. now it's time for a look at the weather with ben rich. there are weather warnings in place across several parts of the uk. parts of south wales are flooded, and there is disruption to road travel. then, what can you tell us? it is looking pretty soggy out there to say the least across some western parts of the uk. it looks as if wales has been worst affected. some places in the south of wales has already seen in excess of 100 millimetres of rain. you can see the kinds of problems that has been causing, significant flooding across parts of south wales.

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