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Inside the ‘war room’ connecting India’s Covid sick with hospitals and medicine
As the country’s healthcare system collapses, volunteers step up to fill the void left by government inaction
Health workers treat Covid-19 patients at a makeshift hospital in New Delhi, India
Credit: STR/AP
Sandwiched between a rooftop bar and an arcade of clothes shops, the small call centre does not look like the frontline in the fight against India’s devastating Covid-19 epidemic.
But once the doors swing open, there is a flurry of activity inside the aptly-named war room in India’s financial capital of Mumbai, as 25 volunteers handle up to 500 daily calls from desperate residents searching for hospital admission and essential medicines.
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