Verizon Outage Hits East Coast As Users Begin Work
Verizon users across the Northeast and Mid-Atlantic began experiencing internet issues or outages on Wednesday morning. By Gina Narcisi March 03, 2021, 12:33 PM EST
Service provider giant Verizon experienced an internet outage on Wednesday morning, right as the East Coast began signing on to telework or distance-learn.
Reports of internet connectivity issues began rolling in a little after 8 a.m. ET on Wednesday. The Verizon outage, according to Downdetector.com, impacted parts of Washington D.C. and several states, including Maryland, Massachusetts, New York, Pennsylvania, and Virginia.
A Verizon spokesman told CRN that there was an “issue impacting internet routing for some of our customers. The issue has since been resolved.”
Verizon outages menace East Coast networks Tim Balk
An internet outage menaced Verizon users from Washington, D.C., to New York City on Tuesday, throwing a wrench into the middle of the day for workers and students stuck at home during the pandemic.
By evening, Verizon said the issue had been fixed, but the cause of the widespread crash remained unclear.
“An internet issue impacting the quality of our Fios service throughout the Northeast has been resolved, and network performance and service levels are returning to normal,” Chris Serico, a Verizon spokesperson, said in an email to the Daily News.
Verizon says Fios internet should be returning to normal in the Northeast after disruptive outage
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Illustration by Alex Castro / The Verge
Verizon says that it has resolved issues with Fios, its fiber-optic network, that affected many locations in the Northeastern US on Tuesday.
“Yesterday there was a broad internet issue that caused a temporary degradation of service to customers in the Northeast for just under an hour,” a Verizon spokesperson said in a statement to
The Verge. “There was an unrelated fiber cut that impacted a very small number of customers in Brooklyn, NY. The cause of the cut was a tree falling on the cable and service has been restored.”
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Some service had been restored to users on the East Coast, a Verizon spokesperson told Reuters on Tuesday afternoon, but many were still experiencing issues from the outage.
Amazon noted that its network and online services aren’t causing the outage, The Associated Press reported.
“We are investigating connectivity issues with an internet provider, mainly affecting the East Coast of the United States, outside of the (Amazon Web Services) Network,” the company said. “We are investigating the issue with the external provider.”
Slack said in a statement they were aware of the issue.
“We re aware of and monitoring an internet service issue that could impact East Coast users internet connection and ability to use Slack. This trouble seems to be isolated to the East Coast of the United States,” Slack said.