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Some service had been restored to users on the East Coast, a Verizon spokesperson told Reuters on Tuesday afternoon, but many were still experiencing issues from the outage.
Amazon noted that its network and online services aren’t causing the outage, The Associated Press reported.
“We are investigating connectivity issues with an internet provider, mainly affecting the East Coast of the United States, outside of the (Amazon Web Services) Network,” the company said. “We are investigating the issue with the external provider.”
Slack said in a statement they were aware of the issue.
“We're aware of and monitoring an internet service issue that could impact East Coast users' internet connection and ability to use Slack. This trouble seems to be isolated to the East Coast of the United States,” Slack said.