Importantly, the stores must refund you – they can’t issue a credit note instead, locking you into buying with them again.
Kabelo told me that he’d put a lay-by on a R20,000 couch at a Centurion furniture outlet last August and when he’d finally paid in full this month and was looking forward to collecting the couch, he was told it had been discontinued and that he must choose something else. Remember, this was a couch that was supposed to have been set aside for him as a lay-by purchase!
He was promised a refund of his R20,000, but only after he’d clarified his rights with me and assured them he would not let the matter rest.
The end of the road Updated
Wendy Knowler
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In this week s Consumerwatch, Wendy Knowler looks at the demise of two iconic South African brands and tries to find out
how their customers will be affected.
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3 minutes
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GREYHOUND & CITILINER
Greyhound and Citliner’s financial woes weren’t caused by COVID-19, but clearly the pandemic didn’t help.
“Declining passenger numbers and poor regulatory compliance in the bus passenger industry has resulted in both our brands - Greyhound and Citiliner - incurring significant losses for several years,” said Unitrans Passenger in a media statement about those two coach brands coming to a permanent stop from February 15.
Which supermarket is cheapest? It depends when and what you are buying
27 January 2021 4:30 PM
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ConsumerTalk consumer journalist Wendy Knowler says the basket of goods comparison has a number of flaws.
This week s ConsumerTalk takes a closer look at a whole raft of grocery related issues including our own survey of a basket of goods that revealed some quite surprising results.
Everyone knows food prices have soared under lockdown, people have shifted their shopping habits significantly in the past year, and belts are being tightened all over the country as the impact of lockdown hits home, says presenter Pippa Hudson.
Skyrocketing ginger prices, special tenant rights - Wendy Knowler investigates Updated
East Coast Radio
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In this, the first Consumerwatch feature of 2021, Wendy Knowler reveals why the price of ginger has skyrocketed, and why the government’s Disaster Management Act regulation preventing landlords from cutting off electricity to tenants who are in arrears is, in reality, hollow protection.
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Peter Jarvis wanted to know why the price of ginger was suddenly so high. He sent Wendy Knowler a photo of the loose ginger he
bought from Underberg Spar this week - at R410,26 per kg! That means his 314g of the aromatic root cost him a whopping R128,82. A month ago, the same store was selling ginger for “just” R90,85 per kg.