Communication is key if the customer really is ‘king’ Condescending cut and paste e-mails and lack of common courtesy are not good business practice 09 March 2021
Do corporates ever brainstorm who they are as a company, and then make sure that’s reflected in their tone when speaking to or writing to their customers?..
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Consumer news you can use on car buys, parts, contracts and debit orders Watch-outs of the week 05 March 2021 - 14:07 If you buy a spare part for your car, you cannot take it back for a refund if you don’t need it after all. Stock photo. Image: 123rf.com/Dmytro Kozyrskyi
In this weekly segment of bite-sized chunks of useful information, consumer champion Wendy Knowler summarises news you can use:
Beware the ‘voetstoets’ vehicle
“I went to buy a used car from a private individual.”
When an e-mail starts like that, my heart sinks because I know what’s coming. Sure enough, Mr C’s story did not end well.
Win with Japan on 702
Win with Japan on 702
Every year on the 23rd of February the Embassy of Japan holds a national day reception here in South Africa, inviting a number of guests. Although a physical event was unable to be held this year because of the COVID-19 pandemic, the Embassy of Japan, with a dauntless spirit, has decided to virtually share the joy of celebrating their national day with their South African friends; it has launched a weekly web series called Sharing the Sun , which highlights the long-standing friendship and cooperation between our countries.
Keeping with the festivities, every day this week, 702âs giving you the chance to win awesome daily prizes from renowned Japanese Companies including;
ConsumerTalk with Wendy Knowler capetalk.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from capetalk.co.za Daily Mail and Mail on Sunday newspapers.