How to file a complaint against your bank
Updated Apr 19, 2021;
Posted Apr 19, 2021
When an issue first arises with your bank, the first recommendation is to do your best to work with your bank’s customer support team.Sara K. Satullo | For lehighvalleylive.com
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If you get wrongly charged a fee or fraud hits your account, you may feel frustrated and impatient with your bank. If you’re not being heard or treated fairly, it might be time to file a complaint. And be assured your actions can help more than just you.
“If multiple people complain about the same issue, hopefully you get a systemic solution,” says Christina Tetreault, manager of financial policy at Consumer Reports, a nonprofit dedicated to consumer advocacy and research.
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April 16, 2021 10:05 AM Spencer Tierney
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If you get wrongly charged a fee or fraud hits your account, you may feel frustrated and impatient with your bank. If you’re not being heard or treated fairly, it might be time to file a complaint. And be assured your actions can help more than just you.
“If multiple people complain about the same issue, hopefully you get a systemic solution,” says Christina Tetreault, manager of financial policy at Consumer Reports, a nonprofit dedicated to consumer advocacy and research.
“Complaints can lead to enforcement actions” against a bank and “point the way for advocates like me… [to] understand what consumer issues are out there,” Tetreault says.
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Biden taps Rohit Chopra and Gary Gensler to lead financial regulators
January 18, 2021 / 5:01 PM / CBS/AP Biden names key financial nominees
President-elect Joe Biden has chosen Rohit Chopra to be the director of the Consumer Financial Protection Bureau, tapping a progressive ally of Sen. Elizabeth Warren to helm the agency whose creation she championed. The pick comes as Democrats eye ways to provide student loan relief to millions of Americans as part of a COVID-19 relief package.
Chopra, now a commissioner at the Federal Trade Commission, helped launch the consumer agency after the 2008-09 financial crisis and served as deputy director, where he sounded the alarm about skyrocketing levels of student loan debt. Chopra previously served as assistant director of the CFPB, where he led the agency s efforts on student loans. He also served as a Special Advisor at the U.S. Department of Education.