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Global Ecommerce Consumer Survey Compares Shopping Habits, Fraud Worries, Customer Experience Expectations
January 13, 2021 GMT
MIAMI (BUSINESS WIRE) Jan 13, 2021
International fraud protection leader ClearSale ( https://www.clear.sale ) is pleased to release an extensive analysis of its five-country study on consumer attitudes commissioned from Sapio Research titled, 2021 Global Ecommerce Consumer Behavior Analysis. The analysis shows merchants how online shoppers in the U.S., U.K., Canada, Mexico and Australia decide which ecommerce stores to buy from and which to avoid.
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“With so much growth in online shopping worldwide this year, we want to help merchants understand customer attitudes so they can meet the expectations of their ideal customers, whether those are American Baby Boomers, Mexican millennials or Gen Z Australians,” said Rafael Lourenco, ClearSale Execut
ClearSale Expands Support for Australian Ecommerce Merchants during Historic Market Growth
ClearSale Expands Support for Australian Ecommerce Merchants during Historic Market Growth International fraud protection leader ClearSale (https://www.clear.sale) is proud to announce the expansion of its presence in Australia to support the countrys rapid ecommerce growth. ClearSales client base in Australia is poised to grow by 40% during 2020, following a 60% increase from 2018 to 2019. Ecommerce is expected to comprise 15% of Australias total retail market by year-end, five years ahead of projections for that level of growth, according to the Australia Post 2020 Ecommerce Industry Report. To oversee the expansion, ClearSale has appointed Ralph Kooi as Country Manager for Australia. Kooi, who is based in the Greater Sydney area, brings to his new role extensive management experience in business development, marketing and sales in the Australian market.