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Global Ecommerce Consumer Survey Compares Shopping Habits, Fraud Worries, Customer Experience Expectations
January 13, 2021 GMT
MIAMI--(BUSINESS WIRE)--Jan 13, 2021--
International fraud protection leader ClearSale ( https://www.clear.sale ) is pleased to release an extensive analysis of its five-country study on consumer attitudes commissioned from Sapio Research titled, 2021 Global Ecommerce Consumer Behavior Analysis. The analysis shows merchants how online shoppers in the U.S., U.K., Canada, Mexico and Australia decide which ecommerce stores to buy from and which to avoid.
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“With so much growth in online shopping worldwide this year, we want to help merchants understand customer attitudes so they can meet the expectations of their ideal customers, whether those are American Baby Boomers, Mexican millennials or Gen Z Australians,” said Rafael Lourenco, ClearSale Executive Vice President.