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Airtel increases focus on digital operations, hiring up by 150% in last 2 years

The digital focus comes at a time when rivals Reliance Jio Infocomm (Jio) and Vodafone Idea (Vi) are also looking at AI, machine learning, IoT based solutions as the growth drivers. Bharti Airtel is in fact in the process of rejigging its organisational structure to ensure more focus on its digital operations with a view to monetizing them in the future.

Airtel & Amdocs Mark the Continued Success of their Highly Collaborative Engagement

Technuter Amdocs and Bharti Airtel are marking the success of their multi-year strategic engagement to deliver best-in-class services to customers. The telecom giant has chosen Amdocs, out of dozens of partners, to receive its ‘Agile Leader of the Year’ award for consistently demonstrating high operational efficiency and enabling seamless digital experiences, while accelerating growth and optimizing costs. Amdocs managed services (SmartOps) successfully operate its AI-driven, hyper-automation platform at Airtel, which proactively identifies and automatically resolves any operational problems, resulting in a smoother ordering and billing experience for both internal and external users. Amdocs’ zero-touch, self-healing operations enabled Airtel to dramatically improve their digital operations and end-user digital experience, including their call center performance.

Market Ahead, January 11: Top factors that could guide markets this week

The benchmark equity indices extended their record-breaking bull run in the past week, hitting all-time highs on almost all days. In the last five trading sessions, BSE Sensex and NSE Nifty added almost 2 per cent each. This week markets are likely to take cues from Q3 earnings, a host of macroeconomic data and global trends. Meanwhile, progress on the coronavirus vaccine front, which India is looking to roll out from January 16, and a bigger stimulus in the US would also be in focus. When markets open for trading today, they will react to the Q3 numbers reported by IT major Tata Consultancy Services whose profit jumped 7% YoY in the December quarter to Rs 8,701 crore. Shares of Avenue Supermarts are likely to be in focus too as the firm posted a 16% jump in profit.

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