SINGAPORE - Complaints by travellers who were unable to get refunds on deposits and pre-payments from cancelled or postponed tour packages, flights, or hotel bookings made up the bulk of coronavirus-related complaints to the Consumers Association of Singapore (Case) last year.
There were also more complaints against gyms and fitness clubs, hotels and restaurants, medical consumables firms, and wedding-related companies such as bridal businesses, as consumers sought full or partial refunds.
Along with a 23 per cent spike in overall complaints compared with 2019, one in seven of the 18,335 complaints received last year were pandemic-related, said Case in a statement on Monday (May 31).
The woman s daughter, Nurhuda Halim wrote to
Mothership in a tip-off about the aggressive sales tactics that were allegedly employed by Aqua Mineral salespersons.
Made to stay for over an hour
The incident happened on May 6 at about 4:11pm, Nurhuda disclosed.
According to Nurhuda, her mother had dropped by the mall to withdraw money for Hari Raya activities.
After being stopped by an Aqua Mineral salesperson, she was allegedly held back for over an hour and and was not allowed to leave unless she purchased something.
Nurhuda s mother relented and made an initial payment of S$180.
Eight products and three facial sessions
With integrated shield plans now requiring a five per cent co-payment, should you opt for treatment from a panel or non-panel doctor? Read this to find out which option to pick before you make a trip to the hospital. Panels for integrated shield plans (IP) have been around for a few years and are therefore not entirely new to the.
The Straits Times
Consumer watchdog Case gets new executive director
Ms Lee Siow Hwee replaced incumbent Loy York Jiun at the beginning of April.PHOTOS: CONSUMERS ASSOCIATION OF SINGAPORE (CASE), ST FILE
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The Straits Times
Novena Global Healthcare subsidiary founded by S porean Loh cousins shuts all its aesthetic clinics
The move came after the medical aesthetic chain of clinics said a lack of funds had led to doctors being taken off its roster, and some staff were unpaid.ST PHOTO: JASON QUAH
PublishedMar 16, 2021, 4:20 pm SGT
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