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Synopsis As per the circular issued, an individual filing a claim can do it either by visiting the home post office branch or via email, speed post or registered post. Further, no such time limit has been mentioned in the case of reporting of frauds in post office schemes in the circular.​ Getty Images If the claim is submitted via e-mail, then an acknowledgement will be sent by the official/officer authorized for the purpose. The Department of Posts has issued a standard operating procedure (SOP) for the handling of claim cases in the event of frauds and losses in post office schemes such as post office savings account, cash certificates (like National Saving Certificate), money orders, postal life insurance/Rural Postal Life Insurance etc. The department spelt out the SOP in a circular dated May 27, 2021. At present, there is no standard procedure for filing a claim with the post office in the event of fraud.

Vikas patraNational savings certificateNational saving certificateDivisional officeRural postal life insuranceKisan vikas patraDeposit receiptUnique registration numberPost office fraud claimDepartment of postsPost office claimsவிகாஸ் பத்ராதேசிய சேமிப்பு சிஇஆர்டிஐஎஃப்ஐசிஏடிஇதேசிய சேமித்தல் சிஇஆர்டிஐஎஃப்ஐசிஏடிஇபிரிவு அலுவலகம்கிராமப்புற போஸ்டல் வாழ்க்கை காப்பீடு