Jonesboro man pushes for other service options after âoutrageousâ Suddenlink bill
Jonesboro man pushes for other service options after âoutrageousâ Suddenlink bill By Jurnee Taylor | April 1, 2021 at 5:40 PM CDT - Updated April 1 at 7:32 PM
JONESBORO, Ark. (KAIT) - Itâs been one year since Suddenlink customers aired their grievances, and 12 months later, weâve discovered customers are still sending complaints.
One of those complaints is from Jason King, who says he did not receive a warning for going over his data limit and was shocked when he opened his bill and saw the normal $65 bill was $377.
âI just have internet. I just have wifi. Thatâs all I have,â King said. âI came here [Suddenlink] like two weeks ago and paid my bill, asked how much my bill was and they never said anything about the $300 overcharge.â
Freedom Township man can t get internet service because his signal is blocked by someone else s old bill at his address cleveland19.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from cleveland19.com Daily Mail and Mail on Sunday newspapers.
By Rich Flowers
rflowers@athensreview.com Jan 15, 2021
Jan 15, 2021
The Chandler City Council provided a forum on Tuesday for a representative of Suddenlink and customers to talk about some of the problems residents say theyâre having with the provider.Â
Mayor Libby Fulgham said problems with the service have occurred in various parts of the city.
âSome of the things theyâve talked about, Iâve experienced myself.â Fulgham said.
According to the mayor, Chandler is a growing municipality and things like internet service can be a determining factor for those considering moving to the city.
âI hope you guys can address the issues that youâve heard today and come up with a game plan and let us know where youâre headed with it,â Fulgham said.
The Pike County Fiscal Court conducted a public hearing Jan. 12 regarding alleged violations of Suddenlink’s agreement with the county in regards to the cable television franchise agreement.