February 14, 2021
Delaware Insurance Commissioner Trinidad Navarro has released a consumer alert for Liberty Mutual policyholders.
In early December, the Delaware Department of Insurance became aware of unacceptable difficulties in contacting the company and filing claims by phone. The department ordered these issues corrected when discovered, and recently deemed the problems resolved.
Policyholders reported long wait times and dropped calls when contacting Liberty Mutual by phone, as well as an inability to connect with a live representative. The company’s system was also pushing consumers online to file a claim.
“The digital divide is still present in our state, and consumers must have access to claim-filing processes by phone. A person’s access to the internet or technology should not define the level of difficulty they encounter in interacting with their insurer, or amount of time it takes to file a claim,” said Navarro.
Consumer Alert: Liberty Mutual Policyholders Experienced Difficulty Filing Claims, Receiving Response delaware.gov - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from delaware.gov Daily Mail and Mail on Sunday newspapers.
Uber Vet Invests $50M in Metromile as Insurer Readies Reverse Merger to Become Public February 2, 2021
Auto insurer Metromile has attracted $50 million in new investment from a former Uber executive even as it has obtained regulatory approval to formalize a reverse merger deal that will make it a publicly-traded company.
Ryan Graves, Uber’s former senior vice president of global operations, will invest the money into the company both personally and through his investment firm, Saltwater. The investment includes secondary stock purchases and also participation in Metromile’s reverse merger deal with Insu Acquisition Corp. II (Insu II), a special purpose acquisition company.
Delaware licenses 70 new captives in 2020
02-02-2021
12-02-2020
The Delaware Department of Insurance (DDI) licensed 70 new captives in 2020, including 67 conditional licenses, contributing $1 million to the City of Wilmington and $2.9 million to the State of Delaware General Fund in Fiscal Year 2020.
Overall DDI licensed a total of 220,977 professionals, 37,885 whose licenses were processed by the department over the last year. The rates and forms team reviewed a total of 1,251 rates, forms, and advertisements related to life and health insurance, and 27,258 property and casualty submissions. Through the department’s participation in the National Association of Insurance Commissioner’s Life Policy Locator, $1.45 million was found and returned to beneficiaries.
Department of Insurance Announces 2020 Year-End Data - State of Delaware News delaware.gov - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from delaware.gov Daily Mail and Mail on Sunday newspapers.