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Article content OTTAWA Internal documents suggest it took about half a year for the federal government to take action on air-passenger refunds after it first identified “gaps” in the rules. Emails between Transport Canada and the Canadian Transportation Agency, the federal airline watchdog, reveal that back in May 2020, officials highlighted regulatory blind spots around reimbursing passengers whose flights were cancelled due to the COVID-19 pandemic. We apologize, but this video has failed to load. Try refreshing your browser, or Government docs suggest months of inaction on gap in passenger refund rules Back to video One discussion document, recently released to the House of Commons transport committee, says the pandemic exposed holes in the regulatory framework.

Marc garneauTaylor bachrachXavier barsalou duvalAir canadaCanadian transportation agencyTransport canadaCanadian pressமார்க் கார்ணேௌடெய்லர் பக்ராச்அேக கனடாபோக்குவரத்து கனடாகனடியன் ப்ரெஸ்