Senior Editor - Restaurants
A&W Food Services of Canada has been a CMX customer for more than four years, using the
CMX1 platform and ActivityStudio to drive quality and operational excellence. As COVID-19 took hold early this year, and a need to act quickly to implement and measure new and important safety measures emerged, A&W engaged with CMX to support changing operational demands.
“Earlier this year as the COVID-19 pandemic took hold, we expanded our use of ActivityStudio to help digitize the execution and measurement of compliance for our COVID-19 specific operating procedures, along with a daily employee health screening checklist,” said Tina Parsons, Director, Guest Experience for A&W Food Services of Canada. “Previously, we used ActivityStudio for in-person audits and self-assessments in each of our locations. We’re now beginning to expand our use of ActivityStudio even further by making use of the platform to perform daily operational routines.
Photo: iStock.
Dec. 11, 2020
A&W Food Services of Canada has expanded use of its operations management software across all of its 1,000 locations in that country, according to a news release.
CMX s ActivityStudio digitizes daily operational routines for the restaurant chain, including fast implementation and measurement of new COVID-19 safety measures. Earlier this year as the COVID-19 pandemic took hold, we expanded our use of ActivityStudio to help digitize the execution and measurement of compliance for our COVID-19-specific operating procedures, along with a daily employee health screening checklist, Tina Parsons, director, Guest Experience for A&W Food Services of Canada, said in the release.