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A&W Digitizes Daily Operations

Senior Editor - Restaurants A&W Food Services of Canada has been a CMX customer for more than four years, using the  CMX1 platform and ActivityStudio to drive quality and operational excellence. As COVID-19 took hold early this year, and a need to act quickly to implement and measure new and important safety measures emerged, A&W engaged with CMX to support changing operational demands. “Earlier this year as the COVID-19 pandemic took hold, we expanded our use of ActivityStudio to help digitize the execution and measurement of compliance for our COVID-19 specific operating procedures, along with a daily employee health screening checklist,” said Tina Parsons, Director, Guest Experience for A&W Food Services of Canada. “Previously, we used ActivityStudio for in-person audits and self-assessments in each of our locations. We’re now beginning to expand our use of ActivityStudio even further by making use of the platform to perform daily operational routines.

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