CX Startup Officium Labs Launches WorkForward Brand
Workforce management solutions further deepen ServiceStack® capabilities.
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SAN MATEO, Calif., July 7, 2021 /PRNewswire/ Officium Labs, a unique customer experience startup, has launched a new suite of enhanced workforce management (WFM) tools under the brand WorkForward. Powered by popular SpreadsheetScheduler.com technology, the new capabilities further supplement the Officium ServiceStack
® for call center management.
Our team of on-demand workforce managers can save you up to 15% or more on your forecasting and scheduling needs.
The technology behind WorkForward has been trusted by hundreds of brands, including FOX, Domino s, and Wells Fargo to more efficiently schedule call center resources. Widely known for its affordability and ease of use, the technology has earned an outstanding reputation among WFM professionals across a wide range of industries.
CX Startup Officium Labs Appoints Two Executives, Hits $9M in Revenue
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CX Startup Officium Labs Appoints Two Executives, Hits $9M in Revenue
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.
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SAN MATEO, Calif., March 11, 2021 /PRNewswire/ Officium Labs, a unique decentralized Customer Experience startup, has acquired SpreadsheetScheduler.com, adding industry-leading workforce management (WFM) tools to the Officium ServiceStack® for call center management.
Officium Labs Workforce management is an essential part of the equation for any company looking to design incredible experiences for their customers. Having the right resources in the right place at the right time makes it possible to deliver on the brand promise and earn loyalty, states John Pompei, SVP of customer success at Officium Labs.
SpreadsheetScheduler.com has been trusted by hundreds of brands, including FOX, Domino s, and Wells Fargo to more efficiently schedule call center and other resources. Widely known for their affordability and ease of use, the company s products have earned an outstanding reputation among WFM professionals across a wide range of industr