Loblaw Companies Drives Automation and Cost Savings with Decisiv
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Canada’s largest food retailer is automating service data and workflow processes and realizing lower maintenance management costs
Decisiv enables us to automate the management of service information so it is readily visible in our Cetaris Fleet system, driving down costs and raising asset utilization. GLEN ALLEN, Va. (PRWEB) February 03, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that Loblaw Companies Limited is lowering costs and more effectively deploying fleet assets by using an integration module developed by Decisiv between SRM and its Cetaris Fleet maintenance management software.
Delivering Comprehensive Managed Care With SRM Sentinel
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Decisiv empowers service providers to elevate fleet relationships into trusted partnerships, maximize uptime for customers and drive new business The Decisiv SRM Sentinel Managed Care application allows fleet customers to focus on their core business. SRM Sentinel helps dealers and service providers move from being vendors to trusted partners.” GLEN ALLEN, Va. (PRWEB) January 27, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that following successful beta testing its new SRM Sentinel Managed Care application is available for service providers. By providing an elevated level of insight into commercial vehicle service needs in a single management dashboard, the comprehensive solution allows service providers to take a more direct role in communicating and coordinating with fleets t
Decisiv Announces Collaboration with Navistar
Decisiv, Inc. collaborates with Navistar to provide the 30,000 fleet users of SRM with connectivity to all International Truck and IC Bus dealer locations across North America providing customers a choice with open access to service communications.
January 6, 2021
Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced it is collaborating with Navistar to provide the 30,000 fleet users of SRM with connectivity to all International Truck and IC Bus dealer locations across North America. Customers that use the Decisiv SRM platform can create Service Requests and receive status updates from the International and IC Bus service network through the International 360 service communications solution, said Brian Mulshine, director, customer experience at Navistar. The direct integration between the two platforms demonstrates our commitment t
Decisiv Extends Connectivity with Navistar’s Dealer Network
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Companies enable integration to provide visibility into service and repair events for all makes and models of commercial vehicles through the industry’s largest dealer network.
“The ability to incorporate the International Truck and IC Bus dealer network through SRM and communicate and collaborate during service events is a core benefit for our mutual customers, especially fleets that operate multiple makes and models of vehicles. GLEN ALLEN, Va. (PRWEB) January 06, 2021 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today it is collaborating with Navistar to provide the 30,000 fleet users of SRM with connectivity to all International Truck and IC Bus dealer locations across North America.
Nearly 75,000 Fleets Are Transforming Service Management With Decisiv SRM
Across North America, fleets are using the Decisiv Service Relationship Management platform to more effectively manage 3.5 million service events annually
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GLEN ALLEN, Va., Dec. 16, 2020 /PRNewswire/ Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that nearly 75,000 fleets are using its SRM platform to more effectively and efficiently manage service and repair events. In 2020, fleets used Decisiv SRM to manage more than 3.5 million service events across a network of more than 4,800 service locations. There continues to be steady growth in activity among fleets on the Decisiv SRM platform, said Dick Hyatt, President and CEO of Decisiv. At the beginning of 2020, Decisiv SRM had been used to manage 15 million service events, and by the end of this year that number had exceeded 18 million