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Nearly 75,000 Fleets Are Transforming Service Management With Decisiv SRM
Across North America, fleets are using the Decisiv Service Relationship Management platform to more effectively manage 3.5 million service events annually
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GLEN ALLEN, Va., Dec. 16, 2020 /PRNewswire/ Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that nearly 75,000 fleets are using its SRM platform to more effectively and efficiently manage service and repair events. In 2020, fleets used Decisiv SRM to manage more than 3.5 million service events across a network of more than 4,800 service locations. There continues to be steady growth in activity among fleets on the Decisiv SRM platform, said Dick Hyatt, President and CEO of Decisiv. At the beginning of 2020, Decisiv SRM had been used to manage 15 million service events, and by the end of this year that number had exceeded 18 million