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As of 1 May 2021 The Insurance Surgery and Premier Choice Group will join the PDG.
Established in 2016, the PDG was set up with the aim of encouraging better outcomes for consumers through insurers and intermediaries.
To date the group has launched initiatives including the Funeral Pledge and Claims Charter, as well as providing support towards a number of access to insurance projects such as the signposting and underwriting transparency agreements.
Alan Knowles, managing director of Cura and chair of the PDG, said: “Across our industry, the customer should be at the centre of what we do and it’s great to see two more firms committing to improving outcomes for consumers working as part of the PDG.
Who holds the power in the protection market?
By Kevin Carr 17
th February 2021 2:14 pm
Moorgate, London, 1993. I was 18 when I walked into a bunch of banks and building societies clutching a handful of CVs and wearing a slightly ill-fitting suit. It was a tad on the baggy side, which I’m sure was typical for the time.
I soon found myself working on the till in the Victoria branch of Nationwide, and before too long advising customers on their mortgages back at Moorgate.
I was always a little baffled and disappointed that, as a mortgage adviser, I could advise on general insurance but not protection, and wondered how much influence I could have had on my customers’ protection arrangements.