Six Tanzania telcos get 90-day ultimatum to fix poor quality service
Wednesday February 17 2021
Summary
The Tanzania Communications Regulatory Authority (TCRA) has fined six mobile phone companies a total of Tsh38.1 billion (about $16.4 million) for violating the quality of telecoms services on their networks.
However, the authority has instructed the telcos not to wire the money to TCRA but instead use it to invest in improving service quality within 90 days.
According to the regulator, Tigo was fined Tsh13 billion ($5.6 million), Airtel Tsh11.5 billion ($5 million), Vodacom Tsh7.8 billion ($3.4 million), Halotel Tsh3.4 billion ($1.5 million), TTCL Tsh1.3 billion ($0.5 million) and Zantel Tsh1 billion ($0.4 million).