We’re sorry for the inconvenience and hope to have your taps flowing again very soon. We’ll provide further updates when we know more about what is causing the problem. The statement was then updated just before 7pm, with United Utilities saying leakage engineers were being sent out to the area to try and fix the problem. It read: A leak on Whalley Road affecting customers in BB7, has been spotted and reported to us. We’ve been out to investigate and found this to be the cause for some of you having no water or just a trickle.