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COVID Fears Fuel Divide in Sentiment & Sales for Limited & Full-Service Restaurants
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Restaurant Food Receives High Marks, Cleanliness Scores Still Slipping
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Superior Service Set Restaurants Apart in June as Sales Rebound to Pre-Pandemic Levels
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Cleanliness is Still Name of the Game; Food and Service Sentiment Pick Up Strength in March
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Restaurant sales on the rebound and guest sentiment saw strong signs of improvement; especially for food and service . The March 2021 Restaurant Guest Satisfaction Snapshot by Black Box Intelligence™ has been published. DALLAS (PRWEB) April 22, 2021 March was a good month for restaurants, especially considering what the industry has gone through over the last year. Of course, as was expected, year-over-year same-store sales growth skyrocketed as we lapped over the first month that was hurt by the pandemic at the national level. More encouraging and somewhat unexpected news for the industry was that same-store restaurant sales during March were higher than they were during March of 2019 and the first time in over a year that 2-year sales growth was positive.