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Disinformation in a time of Covid-19: Weekly Trends in South Africa

As the Covid-19 pandemic continues to wreak havoc in our country, those who seek to cause confusion, chaos and public harm have powerful tools of misinformation and disinformation to do just that. This week, we look at what happens to the work done by Real411 and answer some questions we have been asked.

Disinformation in a time of Covid-19: Weekly Trends in

William Bird is director of Media Monitoring Africa (MMA) and Thandi Smith heads the Policy & Quality Programme at MMA, a partner in the 411 platform to counter disinformation.  The Real411 platform has been receiving complaints related to disinformation, hate speech, incitement to violence and harassment of journalists since March 2020. Over the past week or two, we have received a number of questions about how Real411 works, what happens once a complaint has been assessed and how credible the system is. We thought it would be a good opportunity to address some of the key questions below.  So, the Real411 combats disinformation – how exactly does it do this? 

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