Kansas Department of Labor increasing call center staff to nearly 1,000 workers
Kansas Department of Labor
The Kansas Department of Labor has brought on hundreds of workers to help manage the influx of unemployment claims during the course of the coronavirus pandemic.
and last updated 2021-03-03 18:27:20-05
KANSAS CITY, Mo. â Kansas Department of Labor call-taking staff is increasing to nearly 1,000 workers.
Gov. Laura Kelly announced Wednesday the department is bringing on 500 âsurgeâ employees to help with the continued influx of calls from Kansans who need help with their unemployment claims.
The surge staff will be in addition to 450 people already working in claimant assistance. Before the COVID-19 pandemic, the department had only 20 people answering phones, Kelly said.
VDH reports two more COVID deaths for 199 total
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