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Kansas Department of Labor increasing call center staff to nearly 1,000 workers Kansas Department of Labor The Kansas Department of Labor has brought on hundreds of workers to help manage the influx of unemployment claims during the course of the coronavirus pandemic. and last updated 2021-03-03 18:27:20-05 KANSAS CITY, Mo. — Kansas Department of Labor call-taking staff is increasing to nearly 1,000 workers. Gov. Laura Kelly announced Wednesday the department is bringing on 500 “surge” employees to help with the continued influx of calls from Kansans who need help with their unemployment claims. The surge staff will be in addition to 450 people already working in claimant assistance. Before the COVID-19 pandemic, the department had only 20 people answering phones, Kelly said.

United statesLaura kellyKansas department of laborKansas departmentKansas unemployment benefitsMissouri unemployment benefitsUnemployment benefitsUnemployment resourcesCall centerCall center hoursCovid 19Extended hoursHelp with unemployment claimsஒன்றுபட்டது மாநிலங்களில்லாரா கெல்லிகன்சாஸ் துறை ஆஃப் தொழிலாளர்