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Phone Company Shocked The Industry By Providing Cashback to all Customers
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Dubai s Careem says first super app has amassed 48 million users
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Anticipate customer requirements to serve them better: Careem rohma@khaleejtimes.com Filed on December 22, 2020
Careem’s data showed a spike in the usage of the delivery service, with special instructions shared by 13 per cent of users
Careem s Super App has proved to be a success, with data showcasing the transition of 96 per cent of users from the previous stand-alone ride hailing app to the Super App
Residents across the UAE seem to have a favourite comfort food – and that is McDonalds’ Chicken McNuggets.
When it comes to the most popular food combination, a burger with fries and a coke reigns supreme. Of course, the most popular customisation request is ‘add ketchup’. These are just some of the many findings of Careem’s recent ‘Customer and Business Trends of 2020’ report, which shed light on what residents across the UAE were up to during the months of lockdown and how they adapted to the unique challenges that were posed by the Covid-19 pand
Careem super app users rise
Business
December 22, 2020
KARACHI: Careem Pakistan marked a 7x increase of customers using multiple services via the Super App, with users in Pakistan making an average of three transactions a week, a statement said on Monday.
Careem has released its yearly trends for 2020, compiled across all its services, products, and business areas, it added. The movement of people (ride-hailing) grew 12x, the movement of things (food/delivery) increased 10x and the movement of money (recharge/send credit) grew by double-digit.
Being the first of its kind in the region, today the Careem Super App has 48 million registered users and two million captains globally, and together they have spent 18,196,061,758 min. In Pakistan, the super app has 11 million registered users and more than 600,000 captains.
Gojek has acquired 22% of Indonesia’s Bank Jago as part of a strategic partnership to offer financial services in Indonesia.
The investment, made through Gojek’s payments and financial services arm, will reportedly be worth 2.25 trillion Indonesian rupiah (US$159 million). The deal also does not alter the control of Jago, with Metamorfosis Ekosistem Indonesia and Wealth Track Technology continuing to be Jago’s controlling shareholders with a combined ownership of 51 percent.
The aim of this partnership is for Jago to provide access to digital banking services through Gojek’s platform, allowing Gojek’s millions of users to instantly open a bank account with Jago and better manage their finances via the Gojek app. The partnership will also act as a model through which Gojek will go on to partner with other banking institutions to support them in reaching more customers.
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