Anticipate customer requirements to serve them better: Careem rohma@khaleejtimes.com Filed on December 22, 2020
Careem’s data showed a spike in the usage of the delivery service, with special instructions shared by 13 per cent of users
Careem s Super App has proved to be a success, with data showcasing the transition of 96 per cent of users from the previous stand-alone ride hailing app to the Super App
Residents across the UAE seem to have a favourite comfort food – and that is McDonalds’ Chicken McNuggets.
When it comes to the most popular food combination, a burger with fries and a coke reigns supreme. Of course, the most popular customisation request is ‘add ketchup’. These are just some of the many findings of Careem’s recent ‘Customer and Business Trends of 2020’ report, which shed light on what residents across the UAE were up to during the months of lockdown and how they adapted to the unique challenges that were posed by the Covid-19 pand