Fort Lauderdale, FL (PRWEB) June 03, 2021 MIAMI-FORT LAUDERDALE, FL, JUNE 3, 2021 – CloudHesive, an Amazon Web Services (AWS) Premier Consulting Partner,
In this week's CX Newsbyte there are acquisitions, increasing brand evaluations, AI and sentiment analytics news and more from the world of CX and marketing.
TTEC s VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada
VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada.
News provided by
Share this article
DENVER, May 25, 2021 /PRNewswire/
TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that VoiceFoundry, a TTEC Digital Company, will enter the Canadian market in collaboration with Amazon Web Services (AWS) and its cloud contact center service Amazon Connect.
This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across Canada. A recent report from CDW and IDC Canada found that 52% of Canadian organizations have already or plan to invest in cloud-based infrastructure and applications to ensure the reliable delivery of services.
TTEC s VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada gjsentinel.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from gjsentinel.com Daily Mail and Mail on Sunday newspapers.
What AWS Partners Want From Incoming CEO Adam Selipsky
‘It’d be smart for AWS to look at the old playbook that some of the legacy IT manufacturers have done and really invest in the channel use the partners that are out there as their distributed sales team to go out and win more market share,’ says Ethan Simmons, managing partner at PTP, a born-in-the-cloud consulting and services firm based in Norwood, Mass. By Donna Goodison May 17, 2021, 12:00 PM EDT
Better incorporating partners into sales motions and further developing the channel ecosystem are among issues that Amazon Web Services partners want incoming CEO Adam Selipsky to tackle while ensuring the industry-leading cloud provider maintains the fast pace of innovation it’s been known for under founding CEO Andy Jassy.