TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada

TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada
VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada.
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DENVER, May 25, 2021 /PRNewswire/ -- 
TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that VoiceFoundry, a TTEC Digital Company, will enter the Canadian market in collaboration with Amazon Web Services (AWS) and its cloud contact center service Amazon Connect.
This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across Canada. A recent report from CDW and IDC Canada found that 52% of Canadian organizations "have already or plan to invest in cloud-based infrastructure and applications to ensure the reliable delivery of services."  

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