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Detailed text transcripts for TV channel - MSNBC - 20151227:12:50:00

a software platform that allows property managers, homeowners and investors the ability to remotely manage access to their properties from anywhere in the world using our patent pending . the lock doesn t use wifi or blue tooth. our technology is based on light transmission so it s safe and secure. we already have three large management companies in each of our target markets on board for beta testing and looking for an investment for $200,000 for 10% of the company to help us small run manufacturing for our beta looks and staffing for onboarding new customers. congratulations, meghan, good job. i ll give two numbers. the first one, one through ten, how do you think the product is and the second one is how was the pitch? i would like this for my house. the number of times i have lost the keys to my house and calling

Detailed text transcripts for TV channel - MSNBC - 20151227:12:39:00

saying. you definitely don t want to start any battles or anything negative. if you try to be negative about somebody else s comment, all that really ends up doing is cause other people to come in there and start trying to fight and battle you. you don t ge t defend the st. i still believe in the old adage the customer is always right even when they re wrong. so the idea is to turn it around to try to make it as possible as positive. and finally, off a real solution. fix it, make sure that if you see a replacement product as soon as possible. i actually put my phone number on my product so people can contact us. because very often in a world where everything becomes ap-800 number or everyone wants to go to a website, it s wonderful to be able to pick up the phone and actually talk with a management or manager or owner of a company. because at the end of the

Detailed text transcripts for TV channel - MSNBC - 20151227:12:56:00

if you re already working 24/7 you have to do it. the second reason why this is so important is it gives you a much more realistic picture of what your business actually looks like, because your books can look great because you re getting all this free labor from you but it doesn t give you a really clear perspective on what it s going to take to get your business to the next level so it s actually good for investors because it means you can really start to learn how to scale. let s go to the last question about getting your name throughout. as a small business how do you find a beta place to market your product? do you a lot with social media, here is a free at least money wise way if not time. i m going to take it as a given that your product is good so when you have a great product the biggest thing that s going in your favor is customers who can try your product and that you can get in their hands so they can become advocates. social media is by far the best passa passagewa

Detailed text transcripts for TV channel - MSNBC - 20151227:12:51:00

my husband to send them home this would be good for me. i think i could get you one. let s start. i gave her an eight for the pitch and a six for the product. i think you were great. i think you covered all the major points, you had enthusiasm. i think maybe if you could speak a little bit more about the competition in their pitch that would be helpful. i think on the product side i do see the need for this. i think this there is also a lot of other technology already on the marketplace and so if you could maybe articulate more clearly why it is that this is different and safe and not hackable and i think that would go a long way. perfect. those are related, the eight and the six there. tanya? i gave you an eight on the product and a nine on the pitch. i ll talk about the product. i didn t know i was nervous about it but i am now that you talk about it. anything which starts technology

Detailed text transcripts for TV channel - MSNBC - 20151227:12:37:00

so less on a display is more. a couple weeks later, we checked in with sherry to see if anything change and we re happy to tell you that thanks to the adjustments made, her sales numbers from the festival were up 44% from last year. like it or not, we are living in a world where everyone can voice their opinion on the internet. whether you you sell a product or a service and whether you re e-commerce or brick and mortar, your business is at the mercy of online reviews. and if some of those are negative, it can severely impact your sales unless you understand how to deal with them. we solicited advice from small business owners and experts about what you should do to turn a negative review into a positive experience for your company. word of mouth is the life blood of many small businesses. but in the digital age, your company s reputation is how at the mercy of online customer reviews. it can trash 25 years of work. and those customer reviews on

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