The community leader runs five eateries in North Beach which includes Tony s Pizza Napoletana, Capo s, Dago s Bagels & Toscano Bros and Giovanni Italian Specialties.
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But for third-party delivery operators like Uber Eats , DoorDash, and Grubhub, 2020 was a pretty good year.
Delivery orders more than tripled, representing 10% of transactions compared to 3% two years ago, according to market research firm The NPD Group. Revenue soared and at least one delivery operator, DoorDash, briefly turned a profit during a quarter when most US restaurants were forced to rely on delivery and carryout to survive.
The pandemic highlighted the importance of having a robust digital business and it opened the door for online ordering players to promote their services as an affordable antidote to third-party delivery companies.
New players know they ll never truly beat the big delivery operators on market share, especially amid consolidation in a space that is expected to reach $61 billion in sales in 2023, according to Cowen. Instead, rival services are focusing on niche offerings such as delivering special