Bite Ninja outsources drive-thru operations to gig employees working from home Bite Ninja lets foodservice companies dole out drive-thru shifts to trained salesperson freelancers working remotely in an Uber-like system
Bite Ninja founded by Memphis Meats cofounder and restaurant operator William Clem and entrepreneur Orin Wilson in 2020 uses a gig economy model to allow restaurants to outsource their drive-thru operations to freelance “ninjas” working from home. Although the Uber-like system is only available right now at Clem’s restaurant Baby Jack’s in Tennessee, it will be rolling out soon to 5-6 unnamed mid-sized restaurant chains.
Much like Uber Eats, Bite Ninja matches up gig workers working from home with a restaurant operator in need of someone to work the drive-thru, virtually through their own computers and proprietary software. Workers can sign up for shifts, and there is even surge pricing for restaurant operators that need workers at short notice and